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Rated 1 out of 5 stars

My PhonePe account is blocked since 6th January 2026. I have submitted request to unblock it at least 30 times till date. The service tickets are closed without closing the issue or communicating wh... See more

Rated 1 out of 5 stars

Dear Friends I am a midlle class person working as a teacher. This Phone Pe is totally a Fraud App.They stolen my money 1,18,945 on 01-04-26.Still they have not deposited. Dear Phone Pe users please d... See more

Rated 1 out of 5 stars

It has been almost 15 days since we applied for your payment gateway. At first, no one contacted me for several days. Then, one of your agents contacted me they have been asking for a new document eve... See more

Company details

  1. Payment service
  2. Money transfer service

Information provided by various external sources

PhonePe.com revolutionizing payments by building India's Payments App to provide a cashless and a seamless payment experience


Contact info

1.6

Bad

TrustScore 1.5 out of 5

193 reviews

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Rated 3 out of 5 stars

PhonePe customer 08756246459

PhonePe customer 08756246459 call now any problem solved
PhonePe customer 08756246459 call now any problem solved
PhonePe customer 08756246459 call now any problem solved
PhonePe customer 08756246459 call now any problem solved
PhonePe customer 08756246459 call now any problem solved

28 June 2022
Unprompted review
Rated 1 out of 5 stars

They have deducted our money without…

They have deducted our money without knowing to us. .. and not responding to us as well when we called customer care services.

Don't take merchant account. They deduted money from Account directly.

Worst worst worst app ever. . .

28 March 2022
Unprompted review
Rated 1 out of 5 stars

In the starting level giving cash…

In the starting level giving cash rewards, now giving fake rewards it's not even equals to peanuts.
Now they are asking you to take Insurane. Be care full. One day your vehicle might be in the name of phone pe. It means, we have to understand their behavior in on short only. We should not allow them to use us again and again.

24 January 2022
Unprompted review
Rated 1 out of 5 stars

Fake and pathetic customer service.

They had offered the app as free of any charges and or fees. Now after month of becoming a merchant
They have started charging fees on transactions from merchants?? How weird and do trapping communication by the agents/ representatives. It traps the merchants. So please be aware before joining the app as merchant member.

6 January 2022
Unprompted review

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