photogifts.co.uk Reviews 8

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gift shop

Written by the company

Personalised products and service from a family business


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service and beautiful products

Fantastic customer service and the printing quality is really vibrant and high-quality. I ordered a set of custom coasters and they looked so good that my friends wanted them too! Photogifts were really helpful for my repeat order. Definitely would use their services again.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Photogifts went way beyond good customer service to ensure our order of 4 placemats reached the best possible quality. Thanks, Alistair.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Really personal service

I just received my order of tablemats with a lovely handwritten note from Alistair saying that you had noticed a minor mark on one of the mats you had pressed for me, so you had not only re-pressed it but also sent me the one with the minor (barely visible!) mark in case it is of any use to me.

This goes way beyond the personal customer service that is so sadly lacking from many companies these days and so deserves a huge ‘thank you’ and a 5-star review.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with. Sent a picture to them to be put on a coaster and somebody rang me back (sorry I forgot his name) saying that it was a poor quality picture, so I cancelled the order. A few weeks later sent them a better quality picture, same person rang me back suggesting a few things which would enhance the picture, which I agreed to. The coasters have arrived and they look fantastic. I wish I could give them more stars, they certainly go the extra mile!!

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Wow!-First Class

Wow!-First Class! Ordered two sets of table mats with personal photos. Product arrived within 4 days. We did have to update the order but guess what......rang the contact number a"human" answered the phone straight away and dealt with our query. He even rang back 15 mins later to confirm all was OK. Alistair thank you for such personal and proffesional service. 11/10 fo me....keep up the good work. Would definately recommend this company. By the way the quality of the product is excellent my order of table mats, is a surprise for the family get together and they will be the talking point of the evening with lots of old photos on show!

6 April 2023
Unprompted review
photogifts.co.uk logo

Reply from photogifts.co.uk

Thank you - hope your family love them as much as you do!

Rated 4 out of 5 stars

Great and helpful service to solve…

Great and helpful service to solve problem. Following my previous review outlining problems getting into the site, Photogifts have now solved their technical problems. I was contacted personally to explain and help me back using photogifts in a very friendly and helpful way and indeed would recommend them very strongly.

8 January 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look