PHOTOWALL Reviews 

1,965
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 256 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently highlight the stunning image quality, sturdy materials, and completely seamless online ordering experience that makes choosing custom wall art very simple. People truly love how remarkably easy the wallpapers are to install, noting that pre-measured panels line up neatly and effortlessly for a completely flawless finish. However, some customers also noted minor issues with adhesion or visible seams that required extra effort on certain types of papers. A few reviewers experienced damaged panels upon arrival or found the thinner budget material to be much less impressive than expected.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the fantastic quality, beautiful prints,... See more

Quality

Clients share positive opinions on quality, frequently praising the fantastic material, beautiful prints, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the ordering and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing great satisfaction with the seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I designed a custom mural for a community kitchen that was over 17 feet long and it arrived super fast. When I first opened one of the boxes I was skeptical as it looked like the print might be blurr... See more

Rated 5 out of 5 stars

The way my order was packaged was very careful. Having it set up in a single roll with each panel pre-measured and labelled was incredibly helpful. The quality is fantastic and the product is exactly... See more

Rated 5 out of 5 stars

I love my mural and when I mis-measured and needed to order more paper, the design team worked closely with me to make sure the additional panels fit both aesthetically and size-wise. Everyone who see... See more

Rated 5 out of 5 stars

We recently used Photowall to transform our kid's nursery to a toddler room and we are so pleasantly surprised with the majestic transformation. We used the Jungle Friends wall paper as the focal poin... See more


Company details

  1. Wallpaper Shop
  2. Decoration and Interior Design Store
  3. Poster Shop

Written by the company

Wall Art by Passionate People. You'll find the perfect wallpaper and prints for you in our collection. We are passionate about helping you transform your home to reflect your personality.

Photowall

Written by the company

Highest quality
Our wall murals and canvas prints are of the highest quality in terms of materials and printing. They are environmentally friendly, fire-retardant to Swedish standards, and do not fade in sunlight. Wallpaper paste is always included.
100% customer satisfaction guarantee
If you are not satisfied with your order, you have the right to return it within 30 days, whatever the reason. The fact that the product is unique, with your own image and measurements, makes no difference. We will either replace your wall mural or canvas print with another one or refund the full purchase price within 30 days.
Free shipping, fast delivery
Shipping is always free and received orders are dispatched within 1-4 working days.
Customise your motif
We have more than 25,000 motifs to choose from in our range – and they can all be resized to fit your wall. If you still can’t find what you’re looking for, you can use an image of your own.

100% guarantee

Fast and free shipping!

Fast and free shipping!
We want all our customers to be satisfied. Just return your order within 30 days if you are not satisfied and we'll give you a refund.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.5

All reviews

(1,965)

350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

custom photo disappointment

I sent a custom photo.
The background was white and they did it in Gray!
Very upsetting
Will not be installing

17 June 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi Kai, thank you for your review.

I'm sorry to hear if the wallpaper print did not meet your expectations.

After reviewing the custom image provided, it appears that the original photograph did not have a pure white background, which may have resulted in the printed background appearing gray. We understand how disappointing this can be, especially for a custom order.

Please note that you have 30 days to return an unassembled product for either an exchange or a refund. We want to help resolve this for you, and I will be contacting you during the day to help you further.

Again, thank you for taking the time in sharing your review, and have a nice day.


Kind regards,
Angelica

Rated 5 out of 5 stars

I have purchased a few different wall…

I have purchased a few different wall papers and love them. I have had acouple of issues with installing the wall paper and Photowall was extremely helpful in resolving the installation issues; they have replaced the paper that was a problem. I would recommend them to anyone

23 June 2026
Rated 5 out of 5 stars

This is the third time I have bought…

This is the third time I have bought wall paper from photo wall, the wallpaper is amazing the colors and graphics are beautiful.the quality of the wall paper is great, I will definitely be buying more, I have another project I am thinking of starting and I will definitely buy from photo wall again. Delivery was fast, great service.

22 June 2026
Rated 5 out of 5 stars

Great service

Great service, fast shipping, great quality product, and an absolute outstanding selection of designs and colour ways. Can’t recommend enough.

17 June 2026
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed. The wallpaper looks nothing like what I ordered. The print quality is terrible, the colors are wrong, and the image is blurry. It is completely unusable and will end up in the trash. $500 wasted. I would not recommend this product.

2 June 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi Robert, thank you for your review.

I'm very sorry to hear that you are disappointed with your wallpaper and that it did not meet your expectations, especially regarding print quality and color.

However, please know that you can always order a printed sample before placing your full order. This will give you an idea of what the wallpaper quality and colors would look and feels like in print and up close, which can be hard to judge accurately from a screen because screen displays can sometimes be tricky due to different settings and lighting.

Regardless, we would love the opportunity to resolve this for you. I will contact you within the day and make sure to resolve this for you.

Again, thank you for your review, and have a nice day.

Best regards,
James
Photowall

Rated 4 out of 5 stars

love my wall

Love the print. Fast, friendly, helpful customer service.
The one complaint is cutting it once wallpaper is on the wall. It was very hard to cut a clean line. My walls are old and not even.

20 May 2026

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