Physio.je Reviews 

69
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Paul is excellent - so knowledgeable and empathetic and he really sorted out my neck and shoulder problems for me. Great use of the exercise app too! Highly recommend Paul and his colleagues at Physio... See more

Company replied

Rated 5 out of 5 stars

I would thoroughly recommend Physio.je and in particular, Fiona. I have recently completed a course of physiotherapy with Fiona and her expertise as well as her manner allowed me to develop my... See more

Company replied

Rated 4 out of 5 stars

Nina kindly moved around appointments so I was able to get a quick assessment on my knee injury. Over the 3 months of recovery, Ben was incredibly knowledgeable and supportive. I am extremely g... See more

Company replied

Rated 5 out of 5 stars

I’m having my treatment with Alena with regards to my pelvic pain and weak legs from my 2 previous c-sections. So far, my treatment is going on really well and Alena has been fantastic in her job! She... See more

Company details

  1. Physiotherapist
  2. also in
  3. Women's Health Clinic

Written by the company

Performance Physiotherapy offers world-class care in the centre of St Helier, Jersey. Whether you are recovering from childbirth or skiing Olympic giant-slalom, Performance Physiotherapy can help. Our physiotherapists have postgraduate qualifications and many years of experience, to help you to rehabilitate in a safe, comfortable way. We believe in maintaining a positive, evidence-based approach, under which patients can recover rapidly from pain and injury, and reach their highest physical goals.


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4.8

Excellent

TrustScore 5 out of 5

69 reviews

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4.8

All reviews

(69)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Great help and advice

Paul was very good in sorting out my painful shoulder issue with different exercises and massage.
Paul and his staff are very professional and knowledgeable and can highly recommend them.

1 July 2024
Unprompted review
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Reply from Physio.je

Thank you so much for your words. We are pleased to have been able to help so much!

Rated 4 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff, clear instructions for the exercises - highly recommend.

16 August 2024
Unprompted review
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Reply from Physio.je

Thanks so much for the great review, we were glad to be able to help you and to have met you! Take care and don't hesitate to contact us should you need any further help.

Rated 5 out of 5 stars

Professional service from knowledgeable…

Professional service from knowledgeable practitioners that helped me return to competing. Thank you very much guys!

3 June 2024
Unprompted review
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Reply from Physio.je

Hey thanks so much for the great review. We are really glad to hear you are back to competing and doing what you love!

Rated 5 out of 5 stars

Ben is the best

Ben is the best ! He is sorted my back pain and I feel much better .

6 August 2024
Unprompted review
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Reply from Physio.je

Thanks for the great review! Ben is so pleased to have helped you and that your back pain is much better! If we can be of any further help in the future please do not hesitate to get in touch😊

Rated 5 out of 5 stars

Highly recommend

Alena was friendly kind and very knowledgable. She put me at my ease whilst addressing all my issues in a professional manner. Already feeling much better and wouldn’t hesitate to recommend her!

5 July 2024
Unprompted review
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Reply from Physio.je

Alena is so grateful for you taking the time to write this great review! She is so pleased that she has been able to help and please do not hesitate to get in touch if needed.

Rated 5 out of 5 stars

Knowledgeable, friendly, great physio

Knowledgeable and friendly staff (Ben).
Helped sort out a trapped nerve issue in my shoulder which was causing me a lot of discomfort.
Great facilities, centrally located.
Flexible when I needed to rearrange appointments a couple of times.

7 July 2024
Unprompted review
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Reply from Physio.je

Thank you for taking the time to give such positive feedback. It is motivating to know that you have been helped and we wish you all the best!. Please don't hesitate to reach out if there's anything else we can help with in the future.

Rated 5 out of 5 stars

I have my life back thanks to Paul

I attended my first appointment on 13th July with muscle and nerve damage on my right thigh.when my son saw the difficulty I had to walk he immediately contacted Paul Frankham to see if he could treat me. I had 6 sessions with Paul, he took his time and was very thorough and the treatment was pain free. I found him to be very professional he gave me helpful suggestions on what I could do at home to help mend the injury. With the physiotherapy with Paul and following his advice with my exercises at home I soon felt the benefits as the pain became less with each visit. I now feel I have my life back as I can now do the walking and other activities that I enjoy. If at anytime I need any further treatment I would not hesitate to go back to Paul. I highly recommend Paul’s professional ability to help people recover.

PS. Nina who works on reception is very helpful and very polite and friendly. John Oeillet

13 July 2023
Unprompted review
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Reply from Physio.je

Thank you for this great review, it's also a testimony to your hard work and dedication, well done in your recovery, we are so pleased that this has been beneficial. It was a pleasure to meet you and do not hesitate to contact us again if you need further help.

Rated 5 out of 5 stars

Excellent care

I saw Fiona over a period of six months following a meniscal tear in my knee. Her treatment has been excellent and has resulted in a full rehabilitation. She was reassuring and encouraging throughout and her progressive exercise regime has been really helpful. I would not hesitate to recommend her.

24 August 2023
Unprompted review
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Reply from Physio.je

We are overjoyed to hear that your knee has healed so beautifully! We really appreciate your wonderful and positive review🙌

Rated 5 out of 5 stars

Wholeheartedly Recommend

I was working with Fiona with a knee injury and couldn't have asked for a better physio. I have gone from shying away from certain activities to feeling strong. A pain I thought would never go away, now no longer stops me from doing any activity. Thank you Fiona!!

19 June 2023
Unprompted review
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Reply from Physio.je

Thanks so much for your review, we really appreciate it and its so good to hear that you have come back strong to your activities! Well done🤩

Rated 5 out of 5 stars

Good experience with Performance Physiotherapy

I've been seeing Paul at Performance Physiotherapy for over a year and he's been great. I initially went to see him about a long standing shoulder issue and then golfers elbow (that's aging for you). He's very knowledgeable and was always able to assess my progress and identify the next step. Recommended.

22 May 2023
Unprompted review
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Reply from Physio.je

Thanks so much for the glowing review, so pleased your shoulder and elbow are back to form🤩

Rated 5 out of 5 stars

Great physio

Fiona has been brilliant at sorting my various knee, hip and back issues using exercises, massage, sports taping etc. Very patient, nice to deal with and she sends me really helpful emails and even an app that set out exercise instructions really clearly.

3 May 2023
Unprompted review
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Reply from Physio.je

Thanks for the great review! So appreciate the support and so pleased you are doing well🤩

Rated 4 out of 5 stars

Professional, Friendly and Approachable

I was referred to Performance Physio last year after sustaining a running-related injury.

Fiona maintained a professional yet friendly and approachable attitude throughout our time working together, helping me to understand each exercise, how to properly replicate them at home and the purpose they serve - all at a pace that I found comfortable.

I haven't really been running since my consultation but this is in no way a reflection of the excellent service I received - the discomfort I was experiencing has since subsided and I now have a better understanding of how to safely ease myself back into running when I'm ready.

21 February 2023
Unprompted review
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Reply from Physio.je

Thanks Chris for the glowing review and hope you get back to running soon.

Rated 5 out of 5 stars

highly recommended

Fiona was personable and professional and I instantly felt at ease. She was thorough in her assessment and made progressive treatment plans easily accessible and achievable. She also liaised with my health providers to seek further tests. I cannot thank Fiona enough for her professional advice, guidance and support.
She made physio a rewarding and fun experience whilst sorting me out!

3 March 2023
Unprompted review
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Reply from Physio.je

Thank you so much for the glowing review, Fiona is so pleased to have helped with your recovery🤩

Rated 5 out of 5 stars

Excellent

I honestly thought I wouldn't be able to run again when I first went to see Paul with excruciating pain in my knee during & after running. Paul was calm, informative and empathetic and ascertained the pain was actually due to my hip. He recommended strengthening exercises, a rehab plan and treated my leg each session and now I am pleased to say I am back running pain free! I cannot thank him enough as running is so important to me, the thought of not being able to do it again really worried me. I'

14 March 2023
Unprompted review
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Reply from Physio.je

Amazing to hear how well you have done and keep going!

Rated 5 out of 5 stars

Performance Physio - excellent

Fiona spent plenty of time asking questions, establishing the issues, to start with.
Which then allowed my initial injury was dealt with, within three sessions, as the prescribed exercises worked well.
Excellent friendly service, very easy to follow, relevant, exercises, that have allowed me to return to full training.

17 January 2023
Unprompted review
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Reply from Physio.je

Hey Andy, thanks for the great review and so pleased that you are back to full training!

Rated 5 out of 5 stars

It was exactly what I needed!

It was exactly what I needed!

Fiona is super supportive, friendly, and really encouraging, which is exactly what I needed after suffering my first serious running injury.

She was always positive and knowledgeable. The training tips and advice got me back on my feet feeling strong and confident again.

I would recommend her to anyone struggling with any kind of running injury!

9 January 2023
Unprompted review
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Reply from Physio.je

Thanks for your super review for Fiona! We are so pleased you are back to strength and running well again!

Rated 5 out of 5 stars

Fantastic service

Fantastic service - have already recommended to many friends and family - professional, caring, empathetic, informative, progressive, very practical help offered and signposted - thanks Alex and the team !

1 December 2022
Unprompted review
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Reply from Physio.je

Thanks so much for the kind words, please do not hesitate to reach out if we can be of help in the future!

Rated 5 out of 5 stars

Recovery programme - Fiona Robertson

From the very first session it has been a very friendly and professional environment working with Fiona. Her knowledge in identifying my issues (groin) has been brilliant and she was able to tailor the programme as required.
At the beginning my groin pain was quite severe, even to walk, so to have come this far, and getting back to playing competitive football is testament to Fiona’s programme and her implementation of this.
I would highly recommend Fiona to others who are seeking physio treatment.

5 December 2022
Unprompted review
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Reply from Physio.je

Thanks so much for your review, it's excellent to hear how well you have done in Fiona's capable hands! Wish you all the best for continuing to play football 😀

Rated 5 out of 5 stars

Paul helped me recover from a hip…

Paul helped me recover from a hip injury.
Paul individualises your physio programme by working with you in identifying what your capabilities are that suits your time schedule and helps you set achievable goals.
He has alot of patience and is extremely caring in his approach. Paul is someone you can trust to assist you and give advice at any time. Excellent service from a true Professional

16 December 2021
Unprompted review
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Reply from Physio.je

Thank you so much for the great review for Paul, we are so pleased to hear he helped so much and grateful for your time to review him.

Rated 5 out of 5 stars

Professional, helpful and effective

Fiona was extremely professional, thorough and helpful. She quickly identified a long-standing problem, talked me through a series of exercises to resolve it, which had immediate benefits which have been sustained. Appointment process was also very straightforward and well organised. Thoroughly recommended

2 September 2022
Unprompted review
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Reply from Physio.je

Good afternoon, thank you so much for the review and we are so pleased that seeing Fiona has been so beneficial and it was a pleasure to have met you. All the best for the future.

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