Still haven’t received my order yet
11 February 2025
Unprompted review
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Company details
Written by the company
Piara est une marque de vêtements & accessoires créée par deux français. Nous sélectionnons pour vous toutes les dernière tendance pour être toujours au top, au meilleur prix.
Contact info
France
- piara.fr
2.3
Poor
243 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I am soooo disappointed with these…
I am soooo disappointed with these thermal tights. I bought 3 pairs for 60 euros and initially loved them, but as soon as I washed them (of course on a gentle wool cycle), they bobbled up. I have now washed all three pairs 2 or 3 times and the bobbling is so bad they look white 🤨. I can only only wear them under long skirts because they look so awful. Total waste of money....
3 January 2023
Unprompted review
BAD CUSTOMER SERVICE !!
apparently my order has been shipped - got shipping number per e-mail which appears to be invalid. the company does not answer my e-mails. no shipment received.
1 day later: after I claimed my money back on PayPal my article has been shipped immediately ... looks good ... got answer from customer service today ... still: bad customer service.
14 December 2022
Unprompted review
Still waiting for it...
Ordered January 14th, still haven't received my parcel. Customer service did answer my emails. They keep saying that it is due to Covid that the delivery is taking so long, but that it should take up to 14 working days at most. Too bad, it's now been 21 working days. We're in 2022, no one is still having problems delivering things due to Covid. I actually needed that item for winter... not spring!
21 February 2022
Unprompted review
Reply from Piara
Hello Julie,
Thank you for reaching out to us about this issue. We are very sorry that the parcel hasn’t been delivered yet and will do our best to find out its whereabouts.
We will send a new parcel in order to not make you wait any longer than necessary, please contact our customer support at contact@piara.fr
Vanessa from Piara
I'm very happy with the Product and…
I'm very happy with the Product and they even added a lil gift. It was a lovely packaging. Delivery was a bit slow but that's probably due to Covid.
7 January 2021
Unprompted review
Reply from Piara
Good evening Jeanine,
Thank you for taking the time to share your feelings.
Great night
Vanessa from the Piara team
Please don’t order here
If you like good quality clothes, don’t order here. Customer service is really poor as well. Order took 2 months to deliver from Paris to Belgium and once it arrived, the fabric and finishing quality was very poor. I had to return my entire order and had to pay for the return myself. Also, they have refunded my order only partially without giving a reason. This company is giving me a headache.
26 July 2020
Extremely poor customer service
Order arrived about 2 months too late and in the meantime there was very poor communication about this. When I realized I wouldn't receive my order anymore, I asked for a refund but customer service indicated they couldn't do anything. When the order finally arrived, it didn't meet the expectations so I had to send it back. Despite the bad customer service that I have had so far, they weren't willing to pay for the return costs.
7 July 2020
Unprompted review
go for it !
Everything arrived right on time and i am so happy with everything i bought :) just go for it !
6 July 2020
Unprompted review
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