Superb products and great customer service. The little wax melts which I bought smell lovely and I cant wait to try them all. I would like to give special mention to their customer service as well w... See more
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Got their chocolate orange fragrance oil and I cannot find compliment good enough to describe it. It's the single best fragrance oil for my humidifier. It smells like heaven and their scent and produc... See more
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What a lovely little business and incredibly friendly staff. Always so chatty, pleasant, happy to help and really relaxed. My boys loved having a go on the old 'amusement crane' machine, what an amazi... See more
Company replied
Lovely, friendly shop selling all sizes of gorgeous smelling candles & melts. I popped into to buy another orange spice candle which I’d been bought as a present but ended up buying lots of candles... See more
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Company details
Written by the company
Pick n Melt - Pick n Mix for grown ups! Pick from over 500 scents. Candles, Wax Melts, Diffusers, Room Sprays, Refills, Accessories, Handmade Natural Soap, Whips, Scrubs, Soap Sponges, Massage Soaps. We have a Natural Unscented range of Luxury Candles, Tealights and Pillar Candles which we pour with pure vegetable waxes. We offer both Soy Wax or an alternative coconut wax which offers a brighter white colour and an equally beautiful burn. All our candles are vegan friendly.
Contact info
68 Market Street, SO50 5RD, Eastleigh, United Kingdom
- 02381 782 850
- customerservice@picknmelt.com
- picknmelt.com
4.9
Excellent
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Hats off too the lady running the show.
Hats off the lady running the show.
Always feel welcome when inside the store, great selection of scents and I'll always be coming back to buy more :)
3 February 2023
Unprompted review
Reply from Pick n Melt
Such a lovely review. Thank you, Daniel. Always a pleasure. Helen :)
Amazing service as always.
Amazing service as always.
Wax melts smell amazing and last such a long time.
Highly recommend this little shop, always happy to support a local family business.
Will be back to order more soon
6 January 2023
Reply from Pick n Melt
Thank you, Marie. Glad the service and product is making you happy. Thank you for your review and loyal custom. It is my pleasure to serve you. Helen :)
Very happy.
This was my second purchase from PnM. I love these tea lights; ordered loads and this time also tried the bigger sizes. They burn cleanly and seem to last well too. Ordering is easy and they arrived in good time despite busy time of year and postal strikes.
Very happy and I'll keep coming back for more. Thank you.
26 December 2022
Reply from Pick n Melt
Thanks, Jenny. Your review and repeat custom appreciated. Happy New Year. May 2023 bring you good health and good luck :)
Great service again and kept up to date…
Great service again and kept up to date about delivery
21 December 2022
Reply from Pick n Melt
Thank you, Chris. You have been very kind and we appreciate you! Merry Christmas.
very pleased with items and service
27 November 2022
Reply from Pick n Melt
You are the kind of customer which makes us wish we could leave customers reviews. You'd be 5 stars for certain. Thank you, Julie. Merry Christmas to both you and Leon.
The best smells ever and delivery is…
The best smells ever and delivery is always great.
30 November 2022
Reply from Pick n Melt
Thank you, Olivia. Glad everything is perfect for you. Look forward to see what you pick next time :)
Easy to order and the order arrived…
Easy to order and the order arrived sooner than I thought it would
15 November 2022
Reply from Pick n Melt
Thank you, Mary. For your custom and review. Glad your order arrived so quickly :)
Very speedy and efficient delivery
Very speedy and efficient delivery. Great quality candles as usual.
25 November 2022
Reply from Pick n Melt
Thank you for your custom and review, Sarah. Both are appreciated :)
Reply from Pick n Melt
Thank you, John. For you custom and your review. Helen :)
The tea lights arrived quickly
The tea lights arrived quickly, and are just as described. My second time ordering ...would order again!
26 October 2022
Reply from Pick n Melt
Thanks for your repeat custom and your review! Both are appreciated :)
Always a lovely time going in with my…
Always a lovely time going in with my partner and picking out new scents to take home. The team is always friendly and talkative. It is always so welcoming and a pleasure to visit :) - morgen and Kathryn
14 October 2022
Unprompted review
Reply from Pick n Melt
Thanks for your lovely review, and of course your custom! It is always our pleasure. Look forward to seeing you again :)
This is a fantastic shop
This is a fantastic shop, so much choice so be prepared to be there a while, the owners are so helpful and friendly, nothing is too much trouble. I brought a birthday gift , it was damaged when got out of the box, I took it back, the lady could not have done more, so apologetic, changed it straight away and gave an extra bulb, no charge. It may be a small shop but it certainly packs a punch with atmosphere and products. The owners are genuinely interested in how you are, I love the fact that products are cruelty free and eco friendly.
14 October 2022
Unprompted review
Reply from Pick n Melt
Aww, Mary! What a lovely review! It was my pleasure to serve you. Thank you! Helen :)
This is the first time i have ordered…
This is the first time i have ordered from this business but i will definitely do it again. The melts smell exactly as they are described and fragrance lasts for several days. I burned the same melt for a few nights and it was amazing.
13 October 2022
Reply from Pick n Melt
Thanks for your lovely review, Lynda. And of course your review. Both are appreciated. Really glad you are getting the most out of our wax melts. :)
Great value for money with a wide range…
Great value for money with a wide range of scents. My first order was lost by royal mail. I contacted them and my order was dispatched again immediately. Within 48hrs my order arrived. Will certainly buy from here regularly. Outstanding service!
3 October 2022
Reply from Pick n Melt
Thank you very much for your review. Glad we could get it sorted for you and glad you are enjoying your wax melts. :)
Lovely choice of candles and melts
Very extensive choice of candles in jars tins and different size melts in an amazing variety of scents. Quickly dispatched and nicely packaged. The scent of the melts lasts for ages, can be reused several times in my tea light burner.
18 October 2022
Reply from Pick n Melt
Thanks for your lovely review, Lesley. Really happy you are getting the best out of your melts. Thanks for your custom, it is appreciated, as is your review.
Best wax melts ever
Best wax melts ever. Makes my whole house smell amazing using only a little bit each time
6 October 2022
Reply from Pick n Melt
Thanks very much for your awesome review! Both your review and your custom is appreciated :)
Melts are amazing
Melts are amazing, make the while house, up and downstairs smell divine with just 1 melt.
9 October 2022
Reply from Pick n Melt
Thank you for your awesome review, Christina! Your review and your custom, both appreciated :)
Pick n Melt
Helen is a delight and easily approachable.
Wax melts smell devine
Quick delivery.
Highly recommend
1 October 2022
Reply from Pick n Melt
You are too kind, Maria! Glad you are happy with your product and service. You are appreciated! Helen :)
Love these …..
I love these melts they remind of little sweets , my house always smells lush! Great customer service too ! Highly recommended x
5 October 2022
Reply from Pick n Melt
Thanks very much, Sarah. Just as they were designed. Perfect. Your custom, your review and your recommendation, all appreciated :)
Great candle melts
1 October 2022
Reply from Pick n Melt
Thank you for your review and your custom, Sandra. Both are appreciated :)
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