Superb products and great customer service. The little wax melts which I bought smell lovely and I cant wait to try them all. I would like to give special mention to their customer service as well w... See more
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Got their chocolate orange fragrance oil and I cannot find compliment good enough to describe it. It's the single best fragrance oil for my humidifier. It smells like heaven and their scent and produc... See more
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What a lovely little business and incredibly friendly staff. Always so chatty, pleasant, happy to help and really relaxed. My boys loved having a go on the old 'amusement crane' machine, what an amazi... See more
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Lovely, friendly shop selling all sizes of gorgeous smelling candles & melts. I popped into to buy another orange spice candle which I’d been bought as a present but ended up buying lots of candles... See more
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Company details
Written by the company
Pick n Melt - Pick n Mix for grown ups! Pick from over 500 scents. Candles, Wax Melts, Diffusers, Room Sprays, Refills, Accessories, Handmade Natural Soap, Whips, Scrubs, Soap Sponges, Massage Soaps. We have a Natural Unscented range of Luxury Candles, Tealights and Pillar Candles which we pour with pure vegetable waxes. We offer both Soy Wax or an alternative coconut wax which offers a brighter white colour and an equally beautiful burn. All our candles are vegan friendly.
Contact info
68 Market Street, SO50 5RD, Eastleigh, United Kingdom
- 02381 782 850
- customerservice@picknmelt.com
- picknmelt.com
4.9
Excellent
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Love these my favourite ones are…
Love these my favourite ones are perfume range they are amazing smell the same. Highly recommend.
16 March 2022
Reply from Pick n Melt
Thanks for your review and your custom, Aimee. It is appreciated. Glad you are enjoying our perfumes range :)
The best candles
It is an absolute pleasure to use this company. Brilliant candles, good communication and fast delivery. I couldn’t ask for anything more, wish more retailers could be as professional. Will keep buying as everything is spot on, thank you.
14 March 2022
Reply from Pick n Melt
Such a lovely review, Sarah! Thank you. Glad you are enjoying your candles :)
Excellent product fast delivery and…
Excellent product fast delivery and great communication Thank you again
11 March 2022
Reply from Pick n Melt
Thanks for your kind review, Judith. It is appreciated, as is your custom :)
Lots of “flavours” to choose from
Lots of “flavours” to choose from.
I’ve only melted one so far but already loving the fragrance.
Choice of items for your fragrance delivery, reasonable prices and fast delivery
8 March 2022
Reply from Pick n Melt
Thanks very much for your review and your custom, Heidi. Both are appreciated :)
fabulous …
the reed infusers were recommended by knee deep in life on Instagram ,I love them they smell fabulous and beautifully packaged u can choose everything from the smell to the bottle top ,bottle and colour of the reeds .
8 March 2022
Reply from Pick n Melt
Thanks very much for your lovely review, Katy. It is appreciated as is your custom. Glad you enjoyed making the picks for your scented reed diffuser :)
Smelt really good and nicely…
Smelt really good and nicely packaged,but so small for the price.
28 February 2022
Reply from Pick n Melt
Thanks for your review, Karen. Our signature Little wax melts are 12g each. They are designed so you can get lots of different scents for your money picking from our huge range of 500 scents.
We offer 4 different sized wax melts, all of them reduce in price with relation to cost per gram. The larger the melt, the less production and packing labour time per gram of wax.
Little Wax Melts - 12g each
Snap Bars - in bio bags - 50g each
Medium Wax Melts - 72g each
Big Wax Melts - 145g each
You ordered the Little Wax Melts in one of our smallest packages with no other items in your order, and you paid the full postage. Your order; £6.98 including postage. You could have used your new customer discount code for 10% off, but you did not.
If you had ordered a larger package of Little wax melts (selected from the options under those you selected from), and still did not use any discount code, the postage would have remained the same and your wax melts would have cost a lot less. You ordered 4 different scents in a gift box for £4.49 and paid £2.49 postage. This makes the wax melts £1.13 each (£1.74 each with postage). If you had ordered 24 scent picks, the wax melts would have cost just 91p (£1.04 each with postage). Or 48 scent picks would have made them 87p each. Ordering 48 would have removed the postage price too.
We are glad you enjoyed the wax melts never the less :)
Good eco candles
Quick service and both tealights and scented candle were just as ordered.
23 February 2022
Reply from Pick n Melt
Thanks for your nice review and your custom, Wendy. Both are appreciated.
Quality Tea Lights
I like the fact that these large sized tealights have clear cups that can be recycled and they are clean burning hand poured soy wax rather than paraffin wax like many tea lights on the market. There is no wax left in the cup after burning too.
15 February 2022
Reply from Pick n Melt
Thanks very much for custom and your kind review, Carole. Both are appreciated :)
Excellent service cannot fault thank you
14 February 2022
Reply from Pick n Melt
Thanks for your review and custom, Gary. It is appreciated :)
A very good buy
Long lasting reasonably priced tea lights which I would definitely buy again. Good to know that they burn cleanly and there are no toxins. Arrived promptly too.
9 February 2022
Reply from Pick n Melt
Thanks very much for your review and repeat custom, Margaret. It is appreciated :)
Reply from Pick n Melt
You are our 100th Trustpilot review so it is extra special! Thanks so much :)
Excellent Products and Service
I have been using Pick and Melt for a year and have always received good service and excellent products
3 February 2022
Reply from Pick n Melt
Thanks for your review and your continued custom, Debra. It is appreciated :)
Great product and quick delivery!
Great product and quick delivery!! My go to for candles.
1 February 2022
Reply from Pick n Melt
Thanks for your review and your custom, Tasha. Glad you are enjoying your candles :)
Excellect product and service
These soy wax tea lights are the best I've used! last for ages (at least four hours, often five or over) so they've been great for these long Winter nights. II think they're really good value.
Good use of cardboard packaging too rather than plastic and prompt delivery.
I came across Pick n Melt on EBay and have always been impressed but will buy direct from now on.
1 February 2022
Reply from Pick n Melt
Thanks very much for your review Cheryl. It is appreciated, as is your repeat custom :)
High quality
High quality, long-lasting soy candles. I always use this company to buy soy candles and they never fail to impress. I highly recommend them.
26 January 2022
Reply from Pick n Melt
Thank for your kind review, Lucy. It is appreciated, as is your custom :)
Wax melts
My wax melt bars smell amazing and are fragrant for so long! Delivery was quick and easy, there were so many scents to choose from. Will definitely be ordering again.
25 January 2022
Reply from Pick n Melt
Thanks for your custom and review, Ophelia. Both are appreciated. We look forward to see what you pick next time! :)
Great natural tea lights
After a delay in delivery, which was a Royal Mail issue, and unfortunately not receiving any email notifications (which appears to be a glitch) I now have my tea lights. This is my second purchase of them, am very happy with them. They are natural soy based, which is important to me and burn for several hours. Great value product and will buy again.
21 January 2022
Reply from Pick n Melt
Thanks for your review, Clare. Sorry there was a delay with Royal Mail. We are looking into the glitch with your despatch email.
Ethical products with top performance
Always excellent fast efficient service with top quality products. Their coconut wax nightlights are the best I've found with a long burning time and the same brightness I get from other types of wax. As a yoga and meditation teacher it's essential to me that the ethical ingredients don't compromise performance. Highly recommend both this product and the company.
14 January 2022
Reply from Pick n Melt
Thanks for taking the time to leave your review, Lula. It is appreciated, as is your custom. We are glad you are enjoying your tealights. Namaste.
The melts smell amazing
The melts smell amazing. I ordered on line and they came quickly and well packaged. Very happy with them, just need to go to the shop and see it for myself now.
7 January 2022
Reply from Pick n Melt
Thanks for your review, Samantha. Glad you are enjoying your wax melts. Look forward to seeing you in the shop! It is like a library of smells here! :)
These soy tea lights are ace
These soy tea lights are ace! No nasties, long lasting and so atmospheric. A five star product from a caring company which I can't recommend highly enough.
3 January 2022
Reply from Pick n Melt
Such a lovely and kind review, Vicky. We are very grateful for your positivity and a smashing review to get 2022 started. Thank you :)
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