Pickyourtrail Reviews 695

Overall it was a hassle free trip. The stays, mode of transport and activities were good.
The only glitch was with the Phuket itinerary where big Buddha temple was closed and we had to make last minute changes to the itinerary. The rest of the days went as planned and it was a good trip overall

I recently booked a Malaysia & Bali trip through pickyourtrial and found my experience to be quite average. The booking process was straightforward, and I appreciated the range of options available. However, there were a few hiccups along the way.

While the customer service team was friendly, I experienced delays in responses during the trip. App was very glitchy and the 24 hours support was not that helpful. We were not getting any communications regarding the pickup details. Had to follow-up daily with support team for this information.

Hotels were good.

We had a very worst experience with a driver in Malaysia (Hotel to airport drop). He started trash talking about Indians and I had to shut him down.

Bali driver was friendly and we had a pleasant experience there.

Overall, it was a decent experience, but I believe there's room for improvement in communication and ensuring accurate representations of services. I might consider using them again, but with caution.

I would like to say thanks to pickyour trail team. I am very happy and satisfied with your service and 24*7 chat support ,
And also all the services you provide throughout the trip like transportation, lunch or everything it superb. 👌

Really appreciate. 🙏

We were very happy with the arrangements made for us locally - they were very comfortable and on time. we could have had a better hand holding through the selection process of resorts / local attractions - since we were travelling with infant and child. But overall it was absolutely comfortable and stressfree as everything was taken care off . That really helped this be a great experience. The second day we had planned to do the Phi Phi island tour as suggested by your team - but the kids were very tired from the travel. We would have loved to do it after a day of rest but were unable to forsee this or change the itinerary upon reaching there as well. apart from this detail - everything else was great.

Our experience was really good. The executives were very responsive and ensured our trip was very comfortable and as planned.

I traveled to Thailand with PickYourTrail, and overall the experience was good. The hotels were arranged as expected, and the cab drivers were punctual with their pick-ups according to the itinerary. However, I had a few concerns.

First, as I was traveling with a kid, it would have been helpful if the cab driver had been more accommodating with stops for meals. When I requested a stop for lunch or dinner, I was informed that these weren’t included in the itinerary, which was inconvenient.

Secondly, I noticed that some drivers were frequently on their phones while driving. On the last day of our trip, we nearly had a major accident on our way to the airport because the driver was using his phone. My wife and child fell off their seats due to the sudden braking. This raised significant safety concerns.

Lastly, I expected a bit more proactive communication from PickYourTrail. It would have been reassuring to receive a check-in call every couple of days to see if everything was going smoothly. Instead, I had to reach out through the support chat to get a response.

I hope PickYourTrail can improve these aspects to enhance the overall experience for future travelers.

All the arrangements were good and hassle free.. but Hotel in Phuket it not satisfying.. and overall cost for this package seems too high when compared here in local.

"I recently booked my dream vacation with pickyourtrails and had an exceptional experience! The team, especially were extremely helpful, responsive, and knowledgeable. They tailored a personalized itinerary that exceeded my expectations. Thank you and i would suggest to choose pickyourtails for trips . Thanks

Good trip and coordination, great hotels provided. From departure to arrival good connectivity, kids love the places you people added special river rafting and quad bike.. All in All good trip love it…..

I had a very pleasant trip to Bangkok. PYT helped with ticket bookings and arranged transport. Hotel and sea world was booked without any delay. The only glitch was they could have guided us with better choices in city tour. Dinner cruise was perfect.So next time please guide with worthy places in city tour.

All the programs were best in their kind and are highly professional
Everything went smoothly

The only thing lacking was proper communication,we could not know who the driver is ,who will be picking up untill the arrival at different places

It would be better if a single person is dedicated for our queries rather than support chat feature

Apart from that everything went smoothly and it was enjoyable

We booked our thailand trip through pickurtrail.we are very happy to share that it was superb experience.Everything was well organised.We have enjoyed our trip .Its complete value for money..We always prefer pickurtrail for our international travel..

We recently planned a trip to Bali through Pick your trail. This was our second trip with them. In the planning stage the representative made some errors however the team was honest in helping us rectify their mistake and refunded us the amount due to the error.
Once we reached our Destination it was a smooth and hassle free experience. Their team on ground is immaculate and so is their TAT during any queries through the chat option. Truly delighted with our experience and will definitely recommend to others.

Will surely consider for our future travel experiences.

Travelled to Krabi and Phuket with my family during the first week of Oct 2024. We were so happy for our vacation organized by Pick your trail, they were very professional about their approach towards the planning and execution of the same. We received the itinerary as per our choice All the pickups were on time and the local ground support team were also very helpful. We got clear idea about the next day's plan in the evening of each day, so that we can utilize our time according to the plan.
I would like to give a special thanks to Jatin, Keerthena and Reshma to make our first international vacation a memorable one.

We had a good experience in bali (in ubud and kuta)
Kuta-some other hotel could be given for stay .we dint get giod hospitality over there.rooms were not cleaned ,swimming pool was under service.other than that we had so much of fun over all the activities and sightseeing
Ubud - We got an amazing pleasant full villa in ubud .enjoyed the bali swing and other water sports
Pickyourtrail drivers ,guides,event management was so smooth and good with friendly manner

It was our first trip outside India.. We contacted a few travel partners but pickyourtrail asked us what we wanted to visit in Singapore and customised our tour package accordingly.. The packages were affordable and better compared to others. We completely relied on them from ticket bookings to visa and finnally the trip. From our arrival at Singapore till our departure everything was perfectly planned and executed. Definitely looking forward to travel more with them.

Trip was amazing. Team scheduled everything time to time and guided very well.Rooms are also great but ciming to food they provide only north food, as a andhra and telangana people it would be great if we can get some spicy food.

The trip was well-arranged and crafted to almost perfection. It was almost flawless since we were hardly under stress. Usually, when a family goes for a trip, we tend to look at the places, the ticketing timings, attractions, etc everything ourselves. But here, the guides arranged by the Pickyourtrail team & the team from Vietnam were very helpful and well on time and picked us up and dropped us off as per the itinerary.

We had planned a trip to Vietnam and only wanted to add an extra itinerary, but the support team was extremely unhelpful and arrogant. Their tone over the phone was dismissive, even for a simple change. The price breakdown wasn’t explained, and they didn’t respond properly to emails either. Overall, poor service and overpriced. I won't be planning any future trips with them anymore.