Pickyourtrail Reviews 695

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Customers frequently highlight the seamless planning and execution of their holidays, praising the staff for their helpfulness and dedication in arranging memorable trips. Many people appreciate the well-organized itineraries, timely transfers, and excellent hotel selections that contribute to a stress-free and enjoyable vacation. However, some customers also noted issues with the service, including miscommunication, last-minute changes, and problems with hotel bookings not meeting expectations. A few people experienced difficulties with coordination, such as uncommunicated additional costs or incorrect visa applications, leading to disappointment and a less smooth travel experience.

What people talk about most

Holidays

Clients share positive opinions on holidays, with many expressing satisfaction with well-planned and... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being helpful,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the seamless and stress-free... See more

Location

Customers consistently note ambiguous experiences with location. While some reviewers praised thoughtfully... See more

Booking process

People report ambiguous experiences with the booking process. Many customers praise the hassle-free booking,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Smooth transfers. Hospitable driver. Pickyour trail could have suggested Mount Baru trek in Ubud instead of the bali swing and the rice field drive in Volkswagen. That's bit useless thing. Otherwise t... See more

Rated 4 out of 5 stars

I started the trip discussion with Alakananda who is definitely should be your star performer. She gave me a lot of support through late hours as well accomodating my schedule. Other good aspects wa... See more

Rated 4 out of 5 stars

Planning was perfect! My trip to Thailand was awesome. Things I liked: Activities communication Hassle free booking No challenges in amending activities post-payment Freedom to set the act... See more

Rated 4 out of 5 stars

The operations were very smooth. The app loads a bit slow when opened after a long time. However we didn't face any hurdles and the itinerary suggested was as per our expectations.


Company details

  1. Travel agent

Written by the company

Personalize your vacation packages online. Plan your trip. Book at unbeatable prices. Experience a hassle-free vacation. 5 Star Ratings by 800+ Customers


Contact info

4.0

Great

TrustScore 4 out of 5

695 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sunsets, Serenity, and Us – Thank You for the Memories

Dear PYT,

We’ve just returned from our Maldives getaway, and we’re still floating in a sea of beautiful memories. From the moment we arrived, everything felt like a dream—crystal-clear waters, soft sunsets, and the kind of peace that stays in your heart long after the journey ends.

Every detail was taken care of so thoughtfully, allowing us to truly disconnect and reconnect with each other. The private dinners, cozy villa, and gentle ocean breeze made the experience deeply romantic and unforgettable.

Thank you for creating the perfect setting for love, laughter, and lasting memories. We’re already thinking about when we can come back.

With love and gratitude,
Vishal & Unnati

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Our Travel Journey Began on the Right Foot with PickYourTrial

When it comes to planning and executing travel experiences, PickYourTrail truly stands out as one of the best in the business. This being our very first trip, we were naturally looking for someone who could take the stress out of planning and make it truly special — and they delivered beyond expectations. Although domestic trips typically fall outside their scope, they graciously agreed to curate this journey upon my personal request. Their willingness to go the extra mile, coupled with their professionalism and attention to detail, has left us genuinely impressed and deeply thankful. It’s rare to find a team that blends passion with such personalised service, and we’re incredibly grateful to have started our travel journey with them.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Seamless

Seamless! Booking, boarding, check in check out, communication and all the processes were so well managed! Furaveri resorts are one of the top picks in Maldives and I am glad to have experienced that! But it maybe on a pricier side!

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Trip to Japan

I recently travelled to Japan. I personally will never use pick your trail again.

1. The hotels they booked were a complete scam for the price I paid. I could have saved so much money if I made the bookings myself.

2. The sales agent (I won't name him) had a huge ego. They mistakenly sent me another customer's information and talked about sharing my personal data with my dad (some random phone number)—someone I've never met or spoken to. I was understandably upset because I kept telling him my dad didnt contact him, and that number is not mine, but he wouldn’t listen (I would love to share a screenshot of the conversation). The agent got offended because I said "wtf," but honestly, I don’t think I was wrong given how poorly they handled everything.

3. While I was making the payment, they mixed up my payment link with another customer’s. WTAF? (I can share a screenshot of this conversation as well but I am choosing not to)

4. The itinerary they planned was subpar at best. I asked ChatGPT to plan an itinerary for me, and it did a significantly better job.

They provided zero value for my trip to Japan.

18 May 2025
Unprompted review
Rated 5 out of 5 stars

Visa Process

Karthick was very helpful.Helped with the last minute visa process and was communicating every minute with the visa updates.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

We booked a Honeymoon package for bali

We booked a Honeymoon package for bali. Pick your trail is filled with surprises. My husband's birthday was on the date of Honeymoon. Pickyourtrail helped me on this and the room was decorated and cake was presented and a free spa was booked. Over all it was a fine experience with pickyourtrail.

29 September 2024
Unprompted review
Rated 5 out of 5 stars

Thanks giving


I recently booked a trip through Pick Your Trail, and I must say — it was one of the smoothest and most enjoyable travel experiences I’ve had!

From planning to execution, the team was incredibly responsive and helpful. The itinerary was customized perfectly to fit our preferences, and the app-based experience made it super easy….. Special thanks to the team for making our vacation stress-free, fun, and memorable. I would highly recommend Pick Your Trail to anyone looking for a well-organized, hassle-free trip!

7 May 2025
Unprompted review
Rated 5 out of 5 stars

I booked my Maldives trip with…

I booked my Maldives trip with pickyourtrail and all their representatives were super helpful. They provided me number of options as per my requirement.
Everything was super smooth and easy.
Thank you pickyourtrail…you guys are best!!

16 April 2025
Unprompted review
Rated 4 out of 5 stars

Smooth transfers

Smooth transfers. Hospitable driver. Pickyour trail could have suggested Mount Baru trek in Ubud instead of the bali swing and the rice field drive in Volkswagen. That's bit useless thing. Otherwise the trip was nice and smooth. The helpline is quite helpful and provides quick response. Melchi helped alot in planning the trip and Anith also helped in briefing before trip. Thanks to them. Putu Midar (driver in bali) was really nice and helpful. He speaks good English and understands one's requirements.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Memorable Summer of 2025

Hi Team,

I would like to give feedback on my first Pickyourtrail planned trip

1. I started following up with your rep - Veda , after few discussion her choice of Hotels and Activities selected were highlight of the trip
One feedback here while booking seats for flight , check with customer on their seat selection as with kids and back seat in two long journey flights we had a struggle
2. In phase 2 your rep Anith followed up well on my itinerary explaining what to expect and took request from me , last minute alternative hotel choice given by Anith was the highlight of this phase of trip
One feedback here please let the hotels know they need to provide more pure vegetarian options for BF as most of the customers will be onlooking for good BF before starting their land activities
3. All the land activities staff were very courteous and customer friendly
4. Your 24/7 support chat system team is very prompt in response so this is an another highlight of the trip while looking for quick answers during the trip

Thanks for making my planned family trip memorable this summer of 2025

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Just amazing

Just amazing. They are very cooperative and help in each and every time whenever you are stuck.. especially revanth a good person.. must book your vacation from pick your trail..

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, I had trouble reaching my travel custodian before my trip rest good

27 May 2025
Unprompted review

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