Pilot Insurance Center Reviews 147

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Talked with me to determine what insurance was really needed / wanted and found something at an affordable price that fit. When one option didn't work, the insurance rep found another that did witho... See more

Company replied

Rated 5 out of 5 stars

These folks are great. They know what they’re doing and keep you informed with their expertise. My situation took a little longer than usual, but mainly due to my doctor not sending information very q... See more

Company replied

Rated 5 out of 5 stars

These folks were so great to work with! Explained things to me in terms I could understand and always willing to answer my questions. They were so incredibly patient with me! They kept me updated on t... See more

Company replied

Rated 5 out of 5 stars

The experience was pretty much seamless. No hard sales tactics was employed at any time. Straight forward option choices and suggestions. I felt I was in control with the process at all times. Life... See more

Company replied

Company details

  1. Life Insurance Agency

Written by the company

Pilot Insurance Center (PIC) specializes in life insurance coverage for pilots. The company was founded and is managed by two active pilots. The Pilot Insurance Center has been serving the life insurance needs of pilots for over 25 years. Pilots often require specialized underwriting for life insurance products. Group life policies very often exclude general aviation coverage and typically are more expensive than an individual policy. An agent with aviation expertise can matching you with the right policy. Our experienced agents always respect your time and privacy. To learn more about important aspects of life insurance speak directly with a PIC agent. Pilots can save significantly on their life insurance premiums by being matched to the right insurance carrier. The life insurance companies that Pilot Insurance Center works with are A or A+ rated by AM Best. We work with pilots to evaluate their current coverage, determine the amount of life insurance benefit that is needed, determining if permanent coverage is advantageous or choosing a term length that best fits your need. We as evaluate if a pilot might benefit from one of several special underwriting programs only available through Pilot Insurance Center. All of the policies that PIC will recommend are full coverage policies without any exclusions for aviation. Check our reviews on Facebook, Google and Trustpilot to see what other pilots have said about our services. Save money on the right life policy for your aviation background.

Free Look Period

All policies come with at least 10 to 20 day period to review your policy.

If your policy does not meet your needs for any reason, you may rescind the policy during the Free Look Period for any reason with no cost or penalty to you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seemless and Helpful

Seemless and Helpful. They made it easy for me to understand the policy and what is included.

10 June 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you for providing the feedback. We appreciate your business.

Rated 5 out of 5 stars

Fantastic!

Fantastic, easy, and just what I was looking for. Thanks!

6 June 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you for your trust in us. We appreciate taking the time for the review.

Rated 5 out of 5 stars

They were great about getting me very…

They were great about getting me very competitive rates with no exclusions for flying or my other activities. Very good communication and service.

23 May 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank your for trusting us with your life insurance needs. We appreciate you taking the time for this review..

Rated 5 out of 5 stars

Customer experience

Bri, Blair and Kris were very helpful throughout the whole process.

15 May 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

We appreciate your business and taking your time to give us favorable feedback. Thanks

Rated 5 out of 5 stars

Great Service

Quick and easy process! Highly recommend!

7 April 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you for trusting us with your policy needs. We appreciate your business and the kind review.

Rated 5 out of 5 stars

Will recommend to others

Kris and Bri made this experience super easy. They were helpful and responsive. I am very happy with the service provided and will recommend pilot insurance center to others.

28 March 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you for the nice feedback. Welcome as a client.

Rated 5 out of 5 stars

Get life insurance through PIC

I worked with Alan Meyer throughout this entire process and he was great! He was very knowledgeable and patient. He answered all my questions in a simple manner. Thank you Alan.

21 March 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank for trusting us with your life policy needs. Appreciate the feedback.

Rated 5 out of 5 stars

Brianna and Kris were fantastic

Brianna and Kris were fantastic. They patiently answered all my questions and were quick in responding. They worked with the underwriters to get better rates than I could find anywhere else. Great option for professional pilots. Highly recommend PIC.

19 March 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you for being a valued client and for the positive feedback.

Rated 5 out of 5 stars

It was a pleasure working with Elizabeth and PIC

It was a pleasure working with Elizabeth and the team at PIC. I had lots of questions on the process, what the right coverage was for me, and understanding the policy options and terms. Elizabeth was patient, super knowledgeable and a wonderful person too! I was replacing an existing policy with another company, and the transition was seamless. Top notch customer service!

3 March 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank for trusting us with your life policy needs. We also appreciate the feedback.

Rated 5 out of 5 stars

Bill knows his product cold and has the…

Bill knows his product cold and has the knowledge and confidence of believing and really caring. I felt no high pressure; only heard reassurance and facts.

21 February 2025
Unprompted review
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you for your trust in us. We appreciate taking the time for the review.

Rated 5 out of 5 stars

Great group of people to work with

The experience was pretty much seamless. No hard sales tactics was employed at any time. Straight forward option choices and suggestions. I felt I was in control with the process at all times. Life insurance is a very important decision in one's life, it should be treated with respect from a company you are attempting to partner in with this responsibility.

10 February 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you for taking the time to give feedback and thanks for being a client.

Rated 5 out of 5 stars

Great experience with Pilot Insurance Center.

I’ve been working with Pilot Insurance Center for the last twenty years. As my family has grown and our insurance needs have changed, they’ve been there to help make sure we have the right coverage.

12 February 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you for your long-term relationship with us and the nice feedback.

Rated 5 out of 5 stars

Above and beyond!

These folks are great. They know what they’re doing and keep you informed with their expertise. My situation took a little longer than usual, but mainly due to my doctor not sending information very quickly and the holidays, through no fault of PIC life’s. Bri and Kris regularly sent me email on the things that were being worked on. They went above and beyond to ensure I received the best rates.

11 February 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Such a nice review - Thank You! We appreciate you as a valued client.

Rated 5 out of 5 stars

easy to fill out and acquire

was very simple to acquire and ease of questions, follow through was important and was sincere in making sure the right number was the goal.

28 January 2025
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you for the feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look