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Rated 1 out of 5 stars

May be have hacked e-mail server, on 2.a.m. they sending email about law. On website our customers. "In addition, we demand damages in the amount of the lost license fee of CZK 4,600.00 for... See more

Company replied

Rated 1 out of 5 stars

There is no option of giving negative stars otherwise i would have given that too. Europe and canada is continuing their legacy of looting people by these medium like picrights.com. Its a scam, kindly... See more

Rated 1 out of 5 stars

Pity you can’t give zero stars. We are a non league community club and used a photo giving to us from another local team to promote a charity game over a year ago. We explained what the situation... See more

Rated 1 out of 5 stars

This company is a SCAM * Beware* Claimed I had infringed copyright law with an image on my website, demanded £750 in payment, when I contacted them they reduced it to £375 with a deadline, chec... See more

Company details

  1. Business-to-Business service

Written by the company

Track, Enforce and Monetize your Copyright


Contact info

1.1

Bad

TrustScore 1 out of 5

246 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Sadly, not a scam, just bad posturing?

Sadly, this company fails to show its legitimacy (copyright infringement) at the onset, it only proffers information on its copyright(s) if you sign into or access their weblinks, which my experience and my financial institution said to avoid. They should address 3 things: 1. A copy of the copyright, 2. Information as to the ownership of the copyright, and 3. The date of initiation of said copyright. That would add a lot to their claims from an appearance point as to validity. Next, would be asking how the user accessed it and if they had a license? That should all happen before a demand is made, or something is turned over to collection, or an attorney, Asking another to sign into a unknown website, register, and transfer money, simply due to a statement that they represent another and you owe them money- it is so similar to the Somalian scam that it's scary. My experience is that the plaintiff/representative doesn't give a hoot of the valuation/benefit of use, or consideration as to how, or when, the item/image was obtained. I was told they would not provide copyright information, and will only provide it (or copyright register the image) upon filing litigation. If asked they will provide a copy of a representation letter, but not without repeated inquiry to establish legitimacy. If you try to negotiate in good faith, and provide information on the images source, and use, you will find their financial demands fluid. They do not reflect the market of like or similar items, nor reflect the prior conversation, the current, or last offer (what is on the table), i.e. there is no relevance. But, they can take a threatening manner and take advantage of the naivety of individuals, like Uncle Al, or you, or me, that are unaccustomed to their world, due to this ugliness that is why some consider them "Trolls". I think many would respond with a "mea culpa" and in a positive fashion if presented fairly. But that doesn't seem to be the underlying purpose.

19 May 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous business practices

I'm not sure how this company operates, but it seems like they mostly just try to be as aggressive as possible to extort money out of people.

Requests made by troll copyrights are often abusive. Before paying, you should therefore ask yourself about the original character of the reproduced work. The courts are rigorous in recognizing the actual nature of a piece and thus apply copyright. However, PicRights often claims rights for images that are not, factually, original within the copyright. If you are in this case, you have little to fear (and PicRights knows it).In my case, the image used was not original, and it is unlikely that a court would have confirmed the request of PicRights. Indeed, a Google search shows that different photographers took several pictures of the same type without any originality can be claimed in terms of framing, lighting, or post-processing. It is likely that the photographers present were gathered in the same place and were therefore forced to adopt the same angle of view.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Heartless for a small business who launch in the pandemic year and used the image for good

In 2020 I used an image from the web and didn't think it was still in my files as I soon discovered the term image copyright (I launched by business in 2020). All other images on my website and there are 100s are from copyright free images. I had missed this one image in a PDF when I was ensuring I was on track. As soon as PicRight wrote to me, I apologised and removed the image immediately, which had not been used for financial gain as the content to which it related was something I did free of charge in the pandemic to help others. PicRight wrote again saying it's not enough to remove the image. I refused to pay the fine and they threatened legal. I have today received the legal request and am about to engage with the Federation of Small Business Legal advice (where I'm a member) to seek advice as this really does feel like a witch hunt exercise on a small business that has not profited and has tried to obey rules and as soon as aware taken appropriate action. I shall see what they say. If they had found a website full of images and I was profiting from it, then I would understand but this company seems to have a heartless approach to how small businesses are starting out, and often with very little knowledge and trying to do their best to make a living themselves. That's not saying photographers don't deserve the right, they do, but I believe a once-warning would be a fair win-win for this.

26 April 2024
Unprompted review
Rated 1 out of 5 stars

Horrific, predatory company betting on your ingorance of basic law

Awful scammy company claimed to have sent prior notice on a date that they literally didn't when pressed on this instead of providing the notice they requested I open a suspicious link to view it (which I opened on a secure browser and spoiler alert, it actually didn't work).

The first opportunity I had to act on the notice I acted - but they still tried to threaten me with paying £430.

This company is hoping you miss their initial notices so they can come in strong threatening you and are so desperate to do this that they will fabricate prior notices.

17 April 2024
Unprompted review
Rated 1 out of 5 stars

Impact on non-profits and small biz

The problem for non-profits, etc., getting an email from picrights is that these organisations may well be using these images properly (fair use); or may have paid for the image, but due to staff turnover or their web contractor changing, they cannot 'prove' ownership. To fight the demand on the basis of fair use is very costly in legal fees for a small organisation. Organisations like picrights is NOT interested in seeing the artist be paid; they are a volume-based business. Legal, possibly, ethical - not. They provide no methods for amicable resolution.

18 April 2024
Unprompted review
Rated 1 out of 5 stars

This really is the epitome of a predatory, bottom feeding enterprise . . .

This really is the epitome of a predatory bottom feeding enterprise. In my case, their AI image searchbot found a small, generic image on page 26 of a non-profit powerpoint presentation, given several years ago. The image was never even visible on my website, it could only be accessed via an obscure text link. It has never actually been downloaded or seen by anyone, was just there as a reference.
Suddenly, I get threatening emails demanding I pay $250 or this will be sent to a law firm . . . to sue me for $250, for a "supposedly" copyright image deep within a voluntary, non profit presentation, not even visible to the public???
Of course, I actually support artists, photographers and so on being paid for their work, but that's not what is going on here. There was never any commercial anything associated with this. Apparently Picrights has been getting evermore desperate, trying to scrape money out of even the tiniest, non profit entities and individuals, but this case is particularly extreme.
I'm just a person, not a company or organization, there was never any income from any of this, nor was there any copyright info apparent with this image.
Picrights might get a few dollars out of the tiny prey they harass with this, but there is a rapidly growing negative PR connected to all this.
It would be to Picrights own interest to maybe have a less predatory policy with their copyright "protection" business.

8 April 2024
Unprompted review
Rated 1 out of 5 stars

It's predatory, but not a scam

Hey Readers:

Notice how PicRights always responds to claims it is a scam or fraud -- never to claims that what they are doing is predatory or unscrupulous.

Doing my research, everything what they are doing is within the law. They are enforcing existing copyright laws. So they are NOT a scam or a fraud. However many of who they are targeting are the small. Individuals who may have innocently used an image without knowing the law. Complete lack of understanding. Often people without access to legal help. So it is predatory.

Notice in PicRights responses, how they use their "clients" as a shield. They say they are working on behalf of their clients. But let's think about it. PicRights created a whole bunch of bots to scan the entire web looking for internet signatures that match the images of their clients. And then once these bots find something, their servers fire out an email. So they are picking up EVERYTHING. Anything from major publications (who know copyright) and a whole bunch of others -- most of the small and uninformed. But is PicRights really working on behalf of their clients or just taking advantage of the fact they had an idea that could squeeze people and companies for money with the full extent of the law on their side? Something with such scope and size to reach everywhere. And if they got something wrong (pinging someone who already had paid for usage) no biggie to PicRights. Just move on and get the next one. (BTW...it is a big deal to someone who had purchased rights because they have to take time out of their day to prove they paid for it.) In many ways, PicRights is like 2020's version of those annoying telemarketers working over crammed phone-banks in faraway countries, jamming our phone lines. When telemarketers got a wrong number or an angry person, they'd hang up and move on, leaving frustration and stress in their aftermath. Except what PicRights is doing is somehow legal and enforceable, and backed by a law firm that will threaten the crap out of people who don't want to go along for the ride. Don't get me wrong, the creators of PicRights and their competition had to have the idea and hire a whole bunch of programmers and then they needed to keep the operation afloat, but are they really adding value to the world? Are they getting the "bad guys off the street?" Are they educating, enlightening, creating value? And really, are their clients really the victim here? I get it. These clients have intellectual property. They own it. It sucks to have it stolen. But is a blogger who didn't know they were stealing content really the bad person? I know legally they are responsible. But morally, are they responsible? Is PicRights a moral company? Makes you think, doesn't it. But shoot, I'm really glad that AFP and AP and their other clients can get some windfall from the small people. Hell, if I had a staff full of photographers or image creators, I too would probably hire PicRights too. Nothing like getting some passive revenue by hiring a whole bunch of predatory entrepreneurs.

Oh, you will also notice how PicRights hides themselves and their ownership under a whole bunch of shell companies spread across the globe. Congrats to the lawyers of the Höfinger family for keeping themselves private while again preying on the little guys.

And if PicRights were to respond to my use of the term predatory, it wouldn't be if your auto-sent letters were a cease and desist. If your letters were a claim of copyright and told people to remove them, then you would be working to keep non-licensed copyrighted material off the internet. And then if you offered to have the user pay for usage, then you'd be providing a service -- helping your clients to get well-deserved income and educating users on image usage and intellectual property. But you don't do that, do you?

All that being said, it should be really interesting to see how AI affects PicRight's business. Can AP and AFP and their clients really claim ownership when their images have been so modified to create something entirely new. (Have fun!)

Sincerely,
A target of your predatory business (AND a creator of intellectual property)

10 April 2024
Unprompted review
Rated 1 out of 5 stars

I checked their references: all fake!

So, I was intrigued by this after receiving the letter and went to the references that PicRight helpfully provide. Turns out that they even scammed AP and Reuters, by directing you to a website that looks and feels like the real thing but has a different URL than the actual AP and Reuters websites (ap.org v apnews.com; reutersagency v reuters.com). This company is, in other words, impersonating respected news agencies and dragging their reputation through the mud. I can only hope that AP and Reuters sue the hell out of them and that the scammers get caught. In any case, be aware that this is a genuine scam. Do not believe them when they claim otherwise. And if anyone has contacts at AP or Reuters (I m a7y, actually), please alert them to the abuse in their name.

8 April 2024
Unprompted review
Picrights logo

Reply from Picrights

We want to assure you that PicRights takes allegations of scamming or misconduct seriously. However, we must clarify that the assertions made in your message are entirely false. PicRights has never engaged in any deceptive practices or attempted to impersonate or scammed respected news agencies like AP or Reuters. They are our clients as you can easily verify by visiting their websites:
Reuters: https://www.reutersagency.com/en/protection-of-reuters-copyright-rights/
The Associated Press: https://www.ap.org/contact-us/copyright-compliance

Our service is built on transparency and integrity, and we work diligently to provide valuable services to major news agencies while upholding the highest ethical standards. We have no affiliation with any illegitimate websites or activities that may tarnish the reputation of reputable news organizations.
https://apnews.com/ is AP’s news feed platform while https://www.ap.org/ is their licensing platform. The same goes for https://www.reuters.com/ which is Reuters’ news platform while https://www.reutersagency.com is their licensing platform.
We urge you to verify the accuracy of your information before making such damaging accusations. If you have any concerns or further inquiries, we welcome the opportunity to address them directly.

Rated 1 out of 5 stars

I received it in a mailbox asking for a…

I received it in a mailbox asking for a license towards some pics I used related to copyright. This is a scam. Already been reported

5 April 2024
Unprompted review
Picrights logo

Reply from Picrights

Hi Platon Bykov,
This is not a scam nor a fraud.

The only reason why we are contacting you is because you have used our client’s copyrighted material without permission.
It is understandable that you are surprised and dismayed after being made aware of a copyright violation. However, that does not make the copyright infringement matter any less valid. It is a real concern for our clients. Should you have continued questions, I suggest you review this matter further with an intellectual property lawyer so that you may understand the situation more clearly.

You don’t have to just take our word for it. You can check out what our clients have to say about PicRights on their websites at the links below:

Reuters
https://www.reutersagency.com/en/protection-of-reuters-copyright-rights/

Associated Press
https://www.ap.org/contact-us/copyright-compliance

PA Images
https://www.paimages.co.uk/about

Splash/Shutterstock
https://editorial.shutterstock.com/Home/ContentProtection

Rated 1 out of 5 stars

This is a sad way to make money out of…

This is a sad way to make money out of small businesses inadvertently using images. If this were a legitimate business it would simply advise those who have mistakenly used an image of the legal situation and ask them to remove it. They are clearly using a bot to scan sites. I strongly advise all to get the terms and conditions of their websites in order to prevent these losers from exploiting hard working small business owners for their own gain. Companies like Reuters and AP should hang their heads in shame for lending their support to this.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Avoid and ignore

22 March 2024
Unprompted review
Picrights logo

Reply from Picrights

This is not a scam nor a fraud.

The only reason why we are contacting you is because you have used our client’s copyrighted material without permission.
At this point, I would strongly suggest you take legal advice from a sollicitor who is specialised in Intellectual Property.

It is understandable that you are surprised and dismayed after being made aware of a copyright violation. However, that does not make the copyright infringement matter any less valid. It is a real concern for our clients.      
They have partnered with PicRights to safeguard their intellectual property.

You don’t have to just take our word for it. You can check out what our clients have to say about PicRights on their websites at the links below:

Reuters
https://www.reutersagency.com/en/protection-of-reuters-copyright-rights/

Associated Press
https://www.ap.org/contact-us/copyright-compliance

PA Images
https://www.paimages.co.uk/about

Splash/Shutterstock
https://editorial.shutterstock.com/Home/ContentProtection

Rated 1 out of 5 stars

Dodgy agency acting without authority

We too, like many others have received a letter by email telling us we are in breach of copywrite due to an image found years ago on our blog.
We don't dispute the use of the image however, we will too request evidence and an explanation of how the fine is made up. Its just a random figure. What we would expect is a breakdown of how that figure is achieved and ultimately, how much the beneficiary receives.
Until that time, they look like a lawless agency targeting small business for their own financial gain.

18 March 2024
Unprompted review
Picrights logo

Reply from Picrights

Dear Jonathan Kaye,

Documents such as Statement of Authorisation and Rights Holdership form were made available to you. You were provided with a login and password to our platform to access those documents.
If you cannot access it, please contact us back so we can assist you.

Should you have continued questions, I suggest you review this matter further with an intellectual property lawyer so that you may understand the situation more clearly.

Rated 1 out of 5 stars

I am in the same situation as many of…

I am in the same situation as many of the people who have posted - small business, small image used in the depth of a blog, aggressive letter recieved, unknown fine being demanded. I am now trying to look at options. I read this on the Reuters webpage about their own copyright guidelines - It seems they do not mind using content in some circumstances as long as it is attribted to their organisation/photographer and it is not used out of context

Thoughts would be appreciated

Attribution to Individuals and Content Details

Where any picture or graphic is attributed to any individual (in addition to Reuters or any Third Party Provider), you must clearly and prominently display such attribution (for example, REUTERS/Jane Doe, where “Jane Doe” is the name of the photographer).

Where any text story is used in the Client Property substantially as it was provided to you, you will maintain the original Reuters dateline and author attribution (i.e., the byline) that appears together with the story.

20 February 2024
Unprompted review
Rated 1 out of 5 stars

Scam Alert! Scam Alert! Scam Alert!

Respond to PicRights with apologies and a proposal for negotiation, engaging with their tactics. However, they quickly retort with another fabricated screenshot showing the image still in a specific directory, presenting an opportunity to conclusively address the issue. In your reply, emphasize that they have breached your website's terms and conditions by using bots to scan your site, extracting sensitive information, and sharing it with their partners without authorization. Highlight three significant violations, and optionally note that their second claim regarding the image's ownership is incorrect, as the true creator, as indicated on his website (include link), retains ownership. Offer to resolve the matter directly with the legitimate owner of the image, pending verification through documentation. Following this, they disappear. It's crucial to have a clearly outlined terms and conditions page on your homepage to deter such scams and insist on evidence of ownership. Rather than ignoring these claims, provide proof that they are unfounded.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

It's a predatory practice

It's a predatory practice that exploits small business owners using outdated copyright laws.

Disgusting that companies like this exist! Very arrogant to deal with!

2 February 2024
Unprompted review
Rated 1 out of 5 stars

Being receiving letters stating the…

Being receiving letters stating the same as others - demanding money for unauthorised usage. Problem is my company does not have a website!

2 January 2024
Unprompted review
Picrights logo

Reply from Picrights

Dear Brendan King,
Generally speaking, we send our letters to the postal address associated with the website that has infringed our client's image. If the website in question is not yours/your company, if your name is associated to this website without your approval, and/or you believe you have received our correspondence in error, please contact us immediately so we can investigate further.
Thanks.

Rated 1 out of 5 stars

Is this legit

this company has demanded money it would be easy to accept liability ( even though I used a design company for my web site) but it gives a swiss bank account and a Uk bank account to pay into. How do I know this resolves the issue - if indeed it is an issue?

NB This matter has been resolved. I had to pay up and it was a large sum that still did not give me full rights to use the picture in question. Should bem noted - the photo in question - at that time was supposedly from a site offering copyright free images

23 January 2024
Unprompted review
Picrights logo

Reply from Picrights

Hi Lesley,
We contacted you since there is no licence covering the detected use. Copyright in a work is infringed by a person who, without the permission of the copyright owner copy or reproduce it (CDPA 1988).
we understand you contracted a design company to create your website. Regarding infringement issues such as this, if no licences exists with the end user, the liability of any infringement ultimately falls on the person or organisation/company (the end user) that is using unlicensed imagery. As the end user of the imagery, you are ultimately responsible for ensuring that you have obtained the appropriate rights to use the imagery. That means that if you acquire imagery from a web designer, web template provider or other such company, you are still liable for copyright infringement if that provider or other such company did not properly licence the imagery for your use.
If a third party supplied the imagery for use on your company website and warranted to you that the imagery was fully licenced on your behalf, you may be entitled to insist that this third party resolve this matter or to pursue reimbursement from them for any funds paid to us to resolve this matter, based on any agreement or contract that you may have had with this third party. However, should this third party be unable or unwilling to settle this matter on your behalf, ultimately, the responsibility to settle this matter lies with you directly.
We are willing to review any licence documentation (in the form of a Sales Order Receipt or Invoice) that this third party can provide. Please, come back to us to discuss this matter further.

Rated 1 out of 5 stars

SCAM

IF THEY CONTACT YOU, ALWAYS REPORT THE EXTORTION ATTEMPT TO THE POLICE:
This PicRights is not a law firm, it is a company that sends requests for money in droves to anyone who has a website, they only and exclusively deal with requesting payment of phantom "copyrights" by threatening lawsuits.
They use programs that scour the web looking for photos (of any kind, they don't even check that they are old photos with copyrights that have expired decades ago).
Remember that by law legal communications must only take place via certified email or registered mail, if they send you notices via email or letter they are worth the same as spam or supermarket flyers.
They use a practice called "copyright trolling", invented about ten years ago by unscrupulous American law firms, although it is now declining in the USA because judges have begun to condemn and disbar lawyers who indulged in such practices. practices (search on Wired for an article entitled "Creditor Moves to Dismantle Copyright Troll Righthaven". Righthaven was in fact the name of one of these law firms).
In Europe a gang of Polish scammers have been trying for a few years and unfortunately they found a law firm in Berlin that lent themselves to the game

21 January 2024
Unprompted review
Picrights logo

Reply from Picrights

Dear Andrea,
The only reason why we are contacting you is because you have used our client’s copyrighted material without permission.
It is understandable that you are surprised and dismayed after being made aware of a copyright violation. However, that does not make the copyright infringement matter any less valid. It is a real concern for our clients. Should you have continued questions, I suggest you review this matter further with an INTELLECTUAL PROPERTY LAWYER so that you may understand the situation more clearly.

Rated 1 out of 5 stars

SCAM ALERT

Be wary of this 'company'. I have inadvertently used a picture which they are claiming belongs to them, but cannot provide me with any proof. They expect me to pay over £600 for this or they will pass my details onto the 'law firm'.

27 November 2023
Unprompted review
Picrights logo

Reply from Picrights

Dear Sarah Jeffries,

The only reason why we are contacting you is because you have used our client’s copyrighted material without permission.
It is understandable that you are surprised and dismayed after being made aware of a copyright violation. However, that does not make the copyright infringement matter any less valid. It is a real concern for our clients. Should you have continued questions, I suggest you review this matter further with an intellectual property lawyer so that you may understand the situation more clearly.

Documents such as Statement of Authorisation and Rights Holdership form were made available to you. You were provided with a login and password to our platform to access those documents.
If you cannot access it, please contact us back so we can assist you.

This is not a scam. You don’t have to just take our word for it. You can check out what our clients have to say about PicRights on their websites at the links below:

Reuters
https://www.reutersagency.com/en/protection-of-reuters-copyright-rights/

Associated Press
https://www.ap.org/contact-us/copyright-compliance

PA Images
https://www.paimages.co.uk/about

Splash/Shutterstock
https://editorial.shutterstock.com/Home/ContentProtection

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