Pictorem Reviews 

621
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, noting that the materials and framing exceed expectations. Many buyers appreciate the secure packaging designed to protect items safely during shipping. People also mention that the ordering website is straightforward and tracking order progress is very easy. Some reviewers were not happy with color accuracy, mentioning that certain prints appeared too blue or different than expected. Additionally, a few individuals felt that delivery times were slightly slow or encountered minor hurdles with their purchases. Others noted occasional challenges with image cropping or obtaining prompt customer support assistance when issues arose.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the top-notch print quality, vibrant... See more

Quality

Reviewers express immense satisfaction with the exceptional quality of the prints and products, highlighting... See more

Order

Customers expressed great satisfaction with their order experiences, highlighting that the website is simple... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting speedy shipping and items... See more

Service

Consumers find service to be positive, highlighting the reliable, fast, and professional assistance they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow! I am so impressed with my photo purchase. You never know what to expect when you order online but Pictorem did not disappoint! The image color and canvas are amazing. The floating frame is supe... See more

Rated 5 out of 5 stars

I’ve always had incredible results with Pictorem’s framed prints and service, but this one turned out to be my favorite so far. Perfect quality and exactly what I wanted. Pictorem really elevates my p... See more

Rated 5 out of 5 stars

I was with another web host and paying well over 900 dollars a year. Your service is better. My customers pay in Canadian dollars. Big plus. No shipping fees. Another big plus. All around much beter... See more

Rated 5 out of 5 stars

I am grateful for Pictorem for fulfilling my order. I had tried to order my posters through another website, but they charged me and then refunded me a day later. The other website claimed that my pay... See more


Company details

  1. Digital printing service

Written by the company

We turn your photos to Canvas Print. Your photos should be hung up like works of Canvas art, so let us help create that masterpiece! We print your photos or artwork on various types of media, including Canvas, Acrylic, Metal, Picture Frame, Mural, Wood, & more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

621 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(621)

484 reviews in the last 12 months

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Rated 5 out of 5 stars

The sample kit is fantastic

The sample kit is fantastic. Especially when it comes to pictures, it helps to see the different medium in person rather than virtually and at home is so convenient when you are going thru your photos to decide. I think the nominal price is worth it to me and would recommend.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Reliable service at a great price

Reliable service at a great price. Ordering my custom canvas print was easy and I am happy with the result. My rolled canvas print came shipped in a sturdy shipping tube. Very satisfied.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Ordering with Pictorem is so easy

Ordering with Pictorem is so easy. They have a lot of tools to enhance quality of the images. They are also very easy to communicate with. in my experience quality has been great!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy to work with

I am grateful for Pictorem for fulfilling my order. I had tried to order my posters through another website, but they charged me and then refunded me a day later. The other website claimed that my payment had failed, but my bank told me that this wasn't the case, and that they had most likely cancelled my order. Pictorem had no issues with my order, and got me my posters much quicker than the other website originally quoted. The posters look great, too!

17 August 2026
Unprompted review
Rated 4 out of 5 stars

Great quality

The quality of the metal prints is all I had hoped for. My only slight issue is the amount of time it took for the order to be processed and then shipped. Much slower than other companies. But if you don't need the order asap, the price is good and the quality is great.

27 August 2026
Unprompted review
Rated 4 out of 5 stars

I signed up for the premium artist…

I signed up for the premium artist account, and started testing. I liked the presentation of the files, but initially had an issue setting up the custom domain. I submitted a ticket and provided troubleshooting details that I had already done. I did phone them a couple of times to follow up, but within 4 business days they had the issue fixed. So, I'm happy, and am eager to test the full production process.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

I am absolutely delighted!!

I am absolutely delighted!!
The workmanship is first class.
The end result is amazing!
Even though the image is on canvas, it looks like a real painting, showing every brush stroke.
I just love it!! Thank you so much 😊

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Allows you to get your photos on an…

Allows you to get your photos on an upper level beyond the other labs that claim they are the best. The Best of the Best is right here no need to look anywhere else. It’s true you get what you pay for I always get perfection
Thank you
Michael Schaeffler

14 August 2026
Unprompted review
Rated 5 out of 5 stars

The best!

I'm preparing my fourth (or is it fifth?) order with Pictorem. Fantastic quality, professional care. There has only been one mix-up and they made it right with no hassle at all to me. This has become an addiction - I'm running out of wall space!

20 August 2026
Unprompted review
Rated 4 out of 5 stars

I wish I could give a 4.75 rating - so close to Perfection

I wish I could give a 4.75 rating. The work Pictorem did was beautiful, amazing and will look wonderful once it is up with all the other canvas pictures. It will be a wall dedicated to - as the sign says FAMILY TO INFINITY. THE Colours and lettering ARE 100% spot on. I know I am being picky but the heart on the infinity symbol looks hand drawn as compared to the rest of the picture. I added that heart - so perhaps it was the quality of what they had to work with. They have been timely, with great communication. I would like to thank and promote this company. I don’t know if they are Canadian - I sure hope so!

17 August 2026
Unprompted review
Rated 5 out of 5 stars

As a photographer

As a photographer, I find it's a great platform to showcase my work. I can produce high-quality prints on various materials and offer free delivery within the USA and Canada.

16 August 2026
Unprompted review
Rated 1 out of 5 stars

Limited quality

Limited quality. colors were not true; wasn't what I expected. several aspects of the image were made purple in the canvas print and I had limited purple in the image submitted.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Pictorem, my exclusive print provider

I have used Pictorem exclusively as my print provider for my art for many years now.
The quality of every print, from metal to canvas, has always been outstanding.
Pictorem has a large selection of print mediums, and they dropship.
I recommend them to any artist out there looking for a printer.

14 August 2026
Unprompted review

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