While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the vibrant colors, precise details, and overall stunning reproduction of their artwork. Many consumers highlight the outstanding customer service, describing the staff as helpful, knowledgeable, and professional, making the entire process pleasant and efficient. People frequently mention the excellent packaging, ensuring that prints arrive safely and undamaged. The service is often described as top-notch, with reviewers appreciating the quick turnaround times, helpful proofing processes, and personalized attention to detail.

What people talk about most

Quality

Customers consistently express high satisfaction with the quality of products and services. Many reviewers... See more

Product

Clients share positive opinions on product quality, consistently praising the vibrant colors, superb paper,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent work and quality... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Picture Salon is my "go-to" repro production house for any sketches I want to display as artwork. They are quick, accurate and most pleasantyl helpful via phone should you have any questions. Alw... See more

Rated 5 out of 5 stars

Excellent customer service, the proofing process was very helpful and their assistance in color correction made all the difference. The 5x7 cards paper is nice heavy and smooth, the color excellent an... See more

Company replied

Rated 5 out of 5 stars

I won't print my artwork anywhere else. It's not about price. It's about quality and customer service. Everyone I've interacted with at PictureSalon is top notch. The output is stellar, vibrant, gorge... See more

Rated 5 out of 5 stars

Picture Salon is my go to for small, high quality products! Even though I live in Boise,Idaho I send my business to Madison, Wisconsin. But I actually found them easier, affordable and more professio... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from start to finish. The website is easy to navigate to place orders and check their progress. I would definitely recommend adding the "double-proof" service to take the guesswor... See more

Company replied

Rated 5 out of 5 stars

I can't say enough about the quality and customer service at Picture Salon. I have my paintings and photographs reproduced on both canvas and paper as prints, and the quality is always outstanding. T... See more

Company replied

Rated 5 out of 5 stars

Customer service was very helpful. They were accommodating and knowledgeable. The uploading process of files was straightforward and streamlined. I was very pleased with the color results of the print... See more

Rated 5 out of 5 stars

Picture Salon staff are always very pleasant and helpful. The quality of their work, be it for art capture, prints, or greeting cards is always exceptional. The new Madison Art Market is a great new... See more

Rated 5 out of 5 stars

How did I find Picture Salon? A few years ago, at various local juried exhibits, people asked if I made cards of my art and I said not yet. I did some googling and then did small orders with 3 vendors... See more

Rated 5 out of 5 stars

Picture Salon is just fantastic! Not only is their printing services top notch - their customer service is unmatched. I had made a mistake on my order and they took the time to review my order and no... See more

Rated 5 out of 5 stars

I was especially taken with the most recent large prints on bright white art paper. The colors were so saturated and perfectly matched to the originals. My clients were thrilled. Thank you again for... See more

Company replied

Rated 5 out of 5 stars

I requested something out of my ordinary order specs and Picture Salon came through with awesome quality. I wanted to float my images on the page so that it would fit in a clients store bought fram... See more

Rated 5 out of 5 stars

I have been a professional graphic designer for over 30 years. I expect high-quality printing when I send my original artwork to a vendor. Picture Salon exceeded my expectations! They reproduced my a... See more

Company replied

Rated 5 out of 5 stars

I am so happy with my prints! I ordered some prints in the Fine Art Bright White paper and am very impressed with the quality. I make colorful abstract paper art and I have never had such good quali... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with the beautiful cards made from my pastel paintings! The colors are perfect, they send proofs for approval, and everything arrives quickly. Absolutely love the finished product!

Rated 5 out of 5 stars

I'm an artist and have been a customer for 10 years. They are the absolute best. The quality of products is amazing, packaging and shipping are great, and the customer service is incredible. Easily on... See more

Company replied

Rated 5 out of 5 stars

Cho is very helpful with all of my questions and offers good suggestions. The work done is excellent and I highly recommend Picture Salon to other artists.

Rated 5 out of 5 stars

I am always happy with the prints I receive from Picture Salon. On top of that, the website is super easy to use and the staff in Madison are exceptionally nice and helpful. I am lucky to have this... See more

Rated 5 out of 5 stars

Beautiful greeting cards from pictures of my pastel paintings. The colors are great, they submit proofs for approval and the final products are delivered in a timely fashion. Love the results.

Company replied

Rated 5 out of 5 stars

My first set of prints turned out great. Color matched my paintings and photos. I just ordered another set of different paintings. Now the gallery will be able to test which images move fast so I can... See more

Company replied

Rated 1 out of 5 stars

I did not purchase anything, as it turns out. I made an order to have a single piece of my art scanned and one print. The lead time was 3-4 weeks for scan, then proof OK and then wait again for prin... See more

Rated 5 out of 5 stars

Everyone at Picture Salon is just so helpful and friendly. They go above and beyond to help me place the orders that are best for my business. They are excellent at capturing a high quality image of m... See more

Rated 5 out of 5 stars

Printing is exceptional. Every color is exactly perfect (I always say YES to the print question on color optimization). Packaging exceeds all expectations, and is packaged in such a caring manner (not... See more

Company replied

Rated 5 out of 5 stars

Beautifully displayed art created by local artists. The gallery staff welcomes browsers who want to take their time looking at everything.

Rated 5 out of 5 stars

We have used Picture Salon many times. Cho is a great advisor and consultant, and she and the PS team has help us preserve many great memories and execute many well-received gifts. Most grateful!

Rated 5 out of 5 stars

I have used Picture Salon to reproduce two antique paintings in oil on canvas from digital files and the results have been amazing. Customer service is the best. Cho has been extremely helpful in revi... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the watercolor reproductions I ordered. The colors were vibrant and the paper was superb. They were carefully packed and arrived in pristine condition. I will definitely order fro... See more

Rated 5 out of 5 stars

i've been using this company for a long while they are the best of what they do incredibly professional and very good quality I recommend them all the time .

Rated 5 out of 5 stars

Called due to issues with my access and was pleasantly surprised by how much help and courtesy was extended to me.

Rated 5 out of 5 stars

I’ve been a customer since for over a decade. Hands down the best quality, customer service and printing experience ever! Thank you!!!

Rated 5 out of 5 stars

The team at Picture Salon is fast and professional. Cho was so patient and kind in helping me proof my recent rush order. It was for a fundraiser and the timeline was too tight to ship a proof. She he... See more

Company replied

Rated 5 out of 5 stars

I'm sure you do a lot of business with a lot of people but it still feels very personal. You give even a small project lots of attention!

Rated 5 out of 5 stars

The folks at Picture Salon once again delivered with high quality prints, timely delivery, and terrific customer service. Thank you for being my partners in creating custom art for my customers.

Company replied

Rated 5 out of 5 stars

Cho is patient and helpful with all of my orders. My prints are always high quality and frankly better than most I see out at the markets.

Rated 5 out of 5 stars

I had asked for help taking a pdf and converting to a metal photo. I was in a time crunch. They delivered the finished photo right on time. I plan on using them for more project I have been wanting to... See more

Company replied

Rated 5 out of 5 stars

As is always the case, I was impressed with the finished metal print. Everyone at Picture Salon is incredibly helpful and a joy to work with.

Company replied

Rated 5 out of 5 stars

The folks at Picture Salon always take good care of me to ensure the best possible print results for my artwork!

Company replied

Rated 5 out of 5 stars

I’ve been using Picture Salon for my prints for the past year or so. Always great quality and fast processing times. I just ordered my biggest prints yet, 24x36, and they were incredible!!!

Company replied

Rated 5 out of 5 stars

The best thing is being guided by Cho Yang who runs the front desk. She’s knowledgeable and extremely helpful. Thank you for great work as usual.

Rated 5 out of 5 stars

Folks at Pic Salon are very responsive when I have questions. The prints were amazing and my customer was extremely happy with the end product. Thanks so much!

Company replied

Rated 5 out of 5 stars

Great experience working with Print House, Picture Salon remotely. The staff are friendly, responsive, and easy to communicate with, even from a distance. I really love the quality of their work- alwa... See more

Rated 5 out of 5 stars

Picture Salon did a fantastic job with my prints - great quality and quick turnaround time!

Rated 5 out of 5 stars

fast shipping, cards and prints look amazing. I made a mistake in my proof and they fixed it super fast. Great service and quality printing

Rated 5 out of 5 stars

I LOVE the cards with my art work printed on them — always love deckled edges. Thanks so much - you did an amazing job. I’m showing my art group on Tuesday!

Rated 5 out of 5 stars

The staff were incredibly friendly and helpful to all my questions, and the prints turned out spectacularly!

Company replied

Rated 5 out of 5 stars

Always an excellent experience! I’ve order hundreds of prints over the years. PS is #1!

Company replied

Rated 5 out of 5 stars

I am always impressed with the quality and turn around of my custom size print requests!

Company replied

Rated 5 out of 5 stars

Great print job! Excellent turnaround! All around 5 star business!!

Rated 5 out of 5 stars

The professionalism exhibited by Cho and the team at picture salon is beyond reproach. Beyond that, their personal attention to each detail, courtesy and positive attitudes earn my 100% recommendatio... See more

Company replied


Company details

  1. Digital printing service
  2. Digital Printer
  3. Invitation printing service
  4. Photo printing service
  5. Printing shop

Written by the company

Who We Are: Picture Salon is a family owned small business that is focused on fine art giclée printing, and providing the highest quality prints and customer service possible for our clients. We have been working with artists, photographers, designers and numerous fine art museums since 2004. What We Do: -Giclée printing on paper and canvas -Hand stretch gallery wrapped canvases -Dye Sublimation aluminum prints -Greeting card printing -Scanning, proofing, and color matching of original artwork -Proofing of images provided by customers -Photo retouching -Graphic design/layout services -Custom matting -Custom framing -Dry mounting -Laminating of paper prints -Various other dye sublimation products -Worldwide drop-shipping services We Also Provide: -Print sleeves -Backing boards / foam core -Card sleeves and boxes


Contact info

4.9

Excellent

TrustScore 5 out of 5

432 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

they are the best

i've been using this company for a long while they are the best of what they do
incredibly professional and very good quality I recommend them all the time
.

23 October 2025
Rated 5 out of 5 stars

Excellent experience and quality product

I am very happy with the watercolor reproductions I ordered. The colors were vibrant and the paper was superb. They were carefully packed and arrived in pristine condition. I will definitely order from Picture Salon again.

18 December 2025
Rated 5 out of 5 stars

Exceptional quality in my own backyard.

I am always happy with the prints I receive from Picture Salon. On top of that, the website is super easy to use and the staff in Madison are exceptionally nice and helpful. I am lucky to have this high quality lab in my backyard!

18 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look