PiggyBank Reviews 

394
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Offered redress 4 YEARS ago! Still not received anything, no response to emails sent directly or through resolver

Rated 2 out of 5 stars

Not been able to access their website for nearly 2 months now, how they can sustain their company when they can't offer any loans makes no sense. How long does it take to make these changes? They had... See more

Company replied

Rated 5 out of 5 stars

Recently updated features earned them the 5th star - fastest underwriting process I've experienced and now able to view countdown to money being transferred after being approved. One of the most effic... See more

Rated 1 out of 5 stars

yet again hannah at piggybank does not take the time to read my reviews .your feedback does not cover my review .very bad company extortion rates lets call it kraysbank .please if your reading this do... See more

Company details

  1. Money & Insurance

Information provided by various external sources

If you've had an unexpected expense, and are looking for a short term loan between £100 and £1000, PiggyBank may be able to help! We offer payday loans and instalment loans over 7 days to 5 months.


Contact info

1.9

Poor

TrustScore 2 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(394)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Easy to talk to when I struggled to make repayments they helped sort a payment plan.

16 January 2019
Unprompted review
Rated 5 out of 5 stars

Easily recommended

I had a bit of an emergency today, and required some cash quickly. ( I have not the best credit rating but I am more able to pay back a small loan) PiggyBank where quick and helpful and come to my rescue. I can easily recommend them

14 January 2019
Unprompted review
Rated 5 out of 5 stars

had the need of a short fast loan and…

had the need of a short fast loan and found Piggy Bank online. They are amazing, quick process, no problems or issues, fast communication, no calls, just online, was perfect for me, will use again if i need and i would recommend it to absolutely everyone. Thank you Piggy Bank

14 January 2019
Unprompted review
Rated 2 out of 5 stars

Not happy at all

Not happy at all. I got told my loan had been approved and will be in the account in 3 hours. It has now been 6 hours and still nothing and now getting told it will be in the account in another 12 hours. Not happy at all

8 January 2019
Unprompted review
Rated 5 out of 5 stars

Helpful and easy!

Fast and easy when you need help. Reminders of up coming payments and getting you in the loop. Will deffo use again.

20 December 2018
Unprompted review
PiggyBank logo

Reply from PiggyBank

Hi Marybeth,

Thank you for leaving a review!

It's great to hear that you found our service simple and efficient and that our reminders were useful.

We're glad to hear that would recommend using us again if you ever need us.

All the best,

PiggyBank

Rated 5 out of 5 stars

Dark time

This company has helped me through my toughest day but they were willing to help despite my colorful credit history. Thank you again.

20 December 2018
Unprompted review
PiggyBank logo

Reply from PiggyBank

Hi Grace,

Thanks so much for the five star review.

We're so glad we could help you when you were in a tight spot.

At PiggyBank we don't solely give loan decisions based on credit history, we also ensure we perform affordability checks to asses whether someone is can afford to make the loan repayments.

It's great to hear that we are continuing to help customers with less than perfect credit history!

All the best,

PiggyBank

Rated 4 out of 5 stars

GREAT SERVICE

Great service. I have a poor credit score! and they still approved my loan. Would strongly recommend to people with Low credit score/rating.

17 December 2018
Unprompted review
Rated 4 out of 5 stars

Very good easy to use pay day lender

Very good easy to use pay day lender, however the money takes around 10 hours to be put into my account, so if you need the money immediately then it’s probably better to look elsewhere.
Also the earliest payback date was one week which wasn’t a problem as I can log in earlier and pay it back sooner, of course the interest rate will also be reduced.

15 December 2018
Unprompted review
Rated 5 out of 5 stars

best company ever!

Had bad credit for awhile now, Piggybank not only accepted me but paid out within 12 hours with a great interest rate 100% the best direct lender I’ve came across, so if your strapped for cash temporarily I would by far suggest using them, absolutely brilliant company!

15 December 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look