Offered redress 4 YEARS ago! Still not received anything, no response to emails sent directly or through resolver
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Not been able to access their website for nearly 2 months now, how they can sustain their company when they can't offer any loans makes no sense. How long does it take to make these changes? They had... See more
Company replied
Recently updated features earned them the 5th star - fastest underwriting process I've experienced and now able to view countdown to money being transferred after being approved. One of the most effic... See more
yet again hannah at piggybank does not take the time to read my reviews .your feedback does not cover my review .very bad company extortion rates lets call it kraysbank .please if your reading this do... See more
Company details
Information provided by various external sources
If you've had an unexpected expense, and are looking for a short term loan between £100 and £1000, PiggyBank may be able to help! We offer payday loans and instalment loans over 7 days to 5 months.
Contact info
28 Avenue Road, BH2 5SL, Bournemouth, United Kingdom
- 08002061560
- help@piggy-bank.co.uk
- piggy-bank.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
part payment option would be helpful
part payment option would be helpful. but overall its good
Trustful
Trustful, honest and faster service.
Many Thanks and gratitude for your help.
Definitely recommend it as a case of emergency for a short term.
Yet again a flawless experience with…
Yet again a flawless experience with these guys ,I cant fault them at all quick,easy and a joy to use !!!
Positive experience
Easy to apply quick answer and great communication-always appreciated Many thanks
Quick and easy!
I do not usually lend money however I was caught off guard by an unexpected expense! The entire process of lending and paying back Piggy Bank was quick and easy..there’s not much else to say!!. Thank you
Worst Company Ever !!!
Still constantly getting pestered by this pain of a company. Do you EVER listen to what people tell you, or do you just like to pester people for the fun of it ???
Really the worst company I have ever dealt with, told them hundreds of times, sorry I cant pay, do they acknowledge you - NO !!!
Do they reply - NO !!!
What do they do, email, text, SMS every ten minutes to say you should pay this bill, really bad company - do not get involved with them

Reply from PiggyBank
Break their agreements !!
Got excepted for a loan and got sent the agreement and dates. To me that’s a contract . Then I get a message saying it’s declined. This company has broke their agreement and can’t be bothered to reply to their email. Don’t waste your time ! Can I also add I had an email saying my money was in its way. Does that sound like a decline !!!! Full of rubbish !

Reply from PiggyBank
They send me conformation Loan accepted…
They send me conformation Loan accepted then 5 minutes later send another saying its been declined! Why?

Reply from PiggyBank
Excellent
Excellent, money gets paid out quickly, and find all correspondence fair and timely. Would highly recommend, thank you PiggyBank!
As a regular customer i find that piggy…
As a regular customer i find that piggy bank is a very good company and all agents are helpful and polite
They act very quickly and clearly give all information
Wow is outstanding performance thanks PB team
Wonderful teamwork thanksPB team😂
Great and quick service
Irresponsible lending and poor complaints handling
I has been nearly 2 weeks since I accepted and offer of redress from PiggyBank for a partially upheld complaint on irresonsible lending. I sent my bank details to them 12 days ago, I then had to send them again 6 days ago and have had no response since and the redress has not been sent to me. It is unacceptable that it has taken nearly 2 weeks for this to be settled after they have admitted irresponsible lending. To say I am unhappy is an understatement.

Reply from PiggyBank
Fast and easy and intetest for short…
Fast and easy and intetest for short loans are low i would highly recommend
Great service once again
Great service once again. Weekly payments are a great help to me as im still on weekly pay .would recommend piggy bank if you need a small loan,quickly.
One loan shows twice on credit report
Somehow my outstanding loan shows on my credit file twice? One is up to date and the other is showing as overdue.
Bit cheeky as there was only the 1 loan and this is affecting my score.

Reply from PiggyBank
I cannot recommend piggbank highly…
I cannot recommend piggbank highly enough, a superb service , carefully managed and prompt to approve once they complete their checks. I will not hesitate to recommend to anyone , family or friends. Cj walsh ( existing customer )
Very very helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







