Piggyship Reviews 114

Worst ever in history so far, my package has been out for delivery for 5 days, I kept calling with no definete delivery date, I assume they lost my package... it was actually worst, I think they left it out in the rain, my package was wet and muddy. I wish I could post a picture here, I'm so appalled. Why is this company still in business?

I received notification on 4 days, saying pkg out for delivery!! NEVER DELIVERED!! Called Piggyship, was given a bunch of nonsense excuses. The main one saying, if it says out for delivery, that doesn't mean it's gonna be delivered that day. This last so called attempt of non delivery, I was told about they couldn't deliver because they couldn't find the address! And about some construction in the next block. Our address is in large numbers on our building, on the awning in front of the building, and the only condominium on the block since we take up the whole block!! All you have to do is ring the bell, concierge opens door, give concierge the pkg!!
So simple!!! Never had a problem receiving any other pkgs!! Not until this Piggyshit!! All I want is my pkg I paid for on time!! They will lose a customer if my order is ever shipped by Piggyshit again!!!!

This is a useless delivery service 🚚. They delivered a package and left it outside the door and the update for 24hrs after delivery was still showing out for delivery and no way to know a package has been delivered and to the benefit of package bandits. I don’t understand why this company is still in business. I’m now avoiding buying from TikTok shops because of this. NOT GOOD FOR BUSINESS TIKTOK

The worst delivery company, they supposedly delivered my package to the wrong address but seeing all the reviews I think they kept my package. They are scammers

Would give 0 stars if possible. Marked my pa mage as delivered and posted a picture of the package- no background. Went to my cameras to check the time when they say it was delivered. The driver stopped in front of my house, took a picture of my house and left. Never got out of the car. Tried reaching them and provided video showing the above and they kept writing back saying it was delivered. Asked to be able to chat with a manager and I was ignored. The piggyship stole my package and got away with it. Thieves
Yes, avoid at all cost

The delivery person sent the package to another address because when I checked for updates luckily the delivery driver took a picture on where he left it and it was some one else front door.

Piggyship is a terrible delivery service. If possible avoid using them. Last week I was expecting a package & they left it in the wrong spot after I clearly gave instructions on exactly where to drop it off at. Will be avoiding using this company in the future.

OMG. Where do I start. Please please do not use this company services. You be better off walking to Temu to get your stuff that’s how long it would take to get your stuff. No joke. My package was sent since May 6, 2024. It a couple it will be June 6, 2024 & I still haven’t received my package. I tried contacting them by phone & that was a problem. They give you their new telephone number but no one answers & it puts you on hold and then within a few minutes you are disconnected. I emailed them and the response was that they would contact the driver & for me to have a happy life. This has been the worst experience I’ve ever had with a shipping company. DO NOT USE THEM.

an absolutely disorganized useless company. 2 weeks and 4 phone calls later I’m told they sent it back to the vender. after 3 phone calls where I was assured that it would be delivered asap, after it was already late. i was told for two weeks it was a priority delivery because it was late. For two weeks my package said rescheduling delivery. not once did they reach out to resolve any issue. no customer service poor communication, lack of accountability or follow through and they are unable to deliver a package!

Delivery guy knocked for 20 minutes when instructions said clearly to leave at door. I came out and he shoved his way inside the apartment I yelled at him to step out that he was not invited. Very rude and unprofessional. I called to complain, guy did not speak fluent English and then hang up on me.

Horrible company! My package status showed "arrived at warehouse" for 2 weeks. After 2 weeks the status showed "out for delivery" but never arrived. I attempted to call several times and their number didn't work. I sent an email and never received a reply. With all the similar issues myself and others have experienced with this company, this company should be shutdown for fraud!

Piggy ship is literally THE worst delivery company that can exist in the US. You call their customer service and nobody ever answers. I had a package “delivered” by them from temu, the driver took a picture of it inside his car but it was never really delivered. Its a complete scam!

I ordered from Temu and received my packages from Piggyship. A photo was taken where they left my merchandise in the lobby of my apartment bldg. They didn't bother to ring my doorbell and let me know they had delivered my packages. A thoughtful neighbor saw the packages and informed me. Had he not it's possible I would have not received them. This kind of service make it easy for packages to be stolen.

They received the package on 5/8/2024 and claimed the package was out for delivery at 8:11am. It is 5/14/2024 and the package has not been delivered. This is from Jamaca NY to SE PA. My guess is the package will never be delivered.

I ordered from Temu and for some reason they switched from UPS, USPS and On-Trac to PiggyShip, it should be called PiggyShi+. Temu has already given me a full refund for my orders and blocked PiggyShip from being my carrier on any future orders. Worst shipping company ever. Contact Temu Customer Service and have them block Piggy from deliveries of your orders.

UPDATE: On May 11, the package miraculously appeared on my doorstep. Rating changed from 1* to 3*. I guess my repeated emails to customer service did some good, albeit they never answered me.

Original Review: I had a package from Temu that was supposed to be delivered by May 6. At 10:57pm on May 6, the piggy ship driver uploaded 3 pictures of my package in his hand in his car and the package in his backseat and also a picture of some random person‘s front door with a random thin package on the ground, which obviously was not my door and not my package because my package was thick and bulky and contained a lot of items. Called piggy Customer Service and they don’t answer the phone. All voicemail box are full. Emailed piggy for them to only tell me the package shows delivered in the system. I sent an email asking for an escalation for an investigation as to the driver’s theft of my package and haven’t heard back. I’m so angry because 3 of the items I ordered or have been discontinued and I can no longer get on Temu!!

I had 2 shipments from Temu via Piggy Ship and never received either package. The photo posted on their site [PiggyShip's] on where they claim they delivered the product is a totally different address than mine. So I went to that address and there was no delivery. I suspect their driver is stealing the packages. I have filed a police report, but what's really frustrating is you cannot get anyone on a call, it goes to a voice mail that is full and they hang up, Clearly the worse delivery service in USA.

They leave package in the street, in front door of big apartment building. Package got stolen is not their problem. I lost so many packages because of them

I am extremely disappointed. My package tracking was not updated and couldn't be tracked. Suddenly I received a video showing my package with a msg saying it can't be delivered as the address is incorrect even though I have shipped from Temu to the same address A LOT of times previously. This company is unreachable and a big SCAM. This is not right. I am very hurt

They send you a picture with the tracking number of the package. The address you can see the address clearly on the package. Then they're going to say that they could not deliver package because of incorrect address. What??? The address is in the picture I can see it myself clear as day. What is wrong with these people they do not know how to deliver a package. I am very upset. Then to top it off I actually have more packages coming.