Pig & Hen Reviews 9,001

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, durability, and stylish design, often noting that the items last for years and receive many compliments. The service is frequently highlighted as outstanding, with many people appreciating the efficient and supportive assistance provided. Reviewers also commend the timely delivery and the elegant presentation of the packaging. However, some customers also noted issues with their orders, including incorrect sizes, broken items, or receiving the wrong product. A few people experienced problems with clasps becoming faulty or loose. Additionally, some reviewers mentioned unexpected charges like VAT and handling fees upon delivery, particularly for international orders, and a small number reported slow delivery times or issues with tracking their packages.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the bracelets as... See more

Quality

People report positive experiences with quality. Many customers praise the high quality and durability of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Service

Customers had positive experiences with service. Many reviewers praise the professional, prompt, and friendly... See more

Order

Consumers find the ordering process to be ambiguous. While some reviewers report a smooth and easy process... See more

Based on these reviews

Rated 4 out of 5 stars

I truly love these bracelets. My husband and I both have four and for him, they’re perfect sizing and fit. The only complaint I have for the women’s bracelets is that the chain ones and beaded ones ar... See more

Rated 5 out of 5 stars

I purchased one of your bracelets about 4 years ago. I wear it daily to remind myself to box breathe when frustrated or angry. I call it my superhero bracelet because it helps me remain calm in diffic... See more

Company replied

Rated 5 out of 5 stars

From the moment I heard about Pig & Hen, I felt an immediate connection to the brand and its story. My friend spoke extremely highly of the product and experience he had in the past. He has owned his... See more

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Rated 5 out of 5 stars

Our son purchased a bracelet as a souvenir from the Netherlands. He was quite upset when he noticed a cap had come off a few months later. We contacted Pig&Hen who offered to replace it under warrant... See more

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Rated 5 out of 5 stars

I purchased a men’s bracelet in December which unfortunately developed a faulty clasp. I emailed Pig & Hen with photos and my receipt. Within a day I received a reply with a replacement posted to my h... See more

Rated 5 out of 5 stars

Dealing with this company has been very frustrating. Bought numerous bracelets, some were fine, most were not, wrong size, broken, wrong bracelet. Could not contact by phone, ended up getting a num... See more

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Rated 5 out of 5 stars

Wonderful handmade rope bracelet that will last you a lifetime. I already have one that I have never taken out my hand the past 7 years. Also amazing customer service, that helped me find the right si... See more

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Rated 5 out of 5 stars

I have multiple P&H bracelets, and they are great! Amazing quality, looks and build. But what's even better is their customer service (and especially Martijn) I had some troubles with my Little Lewis... See more

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Rated 5 out of 5 stars

I’ve purchased 4 of these bracelets as gifts for family members, and I’m so impressed. Not only are they beautifully designed, but they’re also incredibly durable. To top it off, the company’s afterca... See more

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Rated 5 out of 5 stars

Customer service advisor Patricia, was extremely outgoing and very helpful. She was able to correctly identify the issue with my order and erected this within great speed and with great problem solv... See more

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Rated 5 out of 5 stars

One of the best shops in Amsterdam, with very friendly personel. Each new piece of jewellery is a new revelation. Buying this brand since the very beginning and have now over 40 bracelets. Visit the... See more

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Rated 5 out of 5 stars

I already have several Pig & Hen bracelets, all of which are of excellent quality and a pleasure to wear. With my last purchase, there was a small quality issue. Customer service resolved this very qu... See more

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Rated 5 out of 5 stars

Required a new clasp for my bracelet, to expand it. Patricia dealt with me superbly and suggested mixing a clasp from a different bracelet to the one I was wearing. It worked superbly. At all times it... See more

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Rated 5 out of 5 stars

I had an issue with my Pig & Hen necklace — the clasp connection became loose. I contacted their support team and received an immediate, friendly response. They quickly arranged a replacement under... See more

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Rated 5 out of 5 stars

Excellent products and even better customer service. I've bought a few items over the years, and they've always been of great quality. I've only had to contact customer support once, and I couldn't fa... See more

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Rated 5 out of 5 stars

Excellent shopping experience. The jewelry looks truly luxurious, with high-quality finishes and attention to detail that reflects outstanding craftsmanship. In addition, the presentation is impeccabl... See more

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Rated 1 out of 5 stars

Bought a £99.00 Catena Foxtail about 10 to 12 weeks ago. With no snagging or pressure put on the bracelet, the clasp section literally fell apart from the bracelet. 2 clear full days before writ... See more

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Rated 5 out of 5 stars

Bracelets look and feel great. Pig & Hen’s customer service is also outstanding. They are quick and precise when it comes to taking care of any problems.

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Rated 5 out of 5 stars

Amazing customer service and wonderful bracelets The service was extremely prompt and when I needed to contact customer support it was very friendly and professional The bracelet is very well mad... See more

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Rated 1 out of 5 stars

I ordered a few rope bracelets from Hen & Pig via their online store. The experience was smooth overall, but I want to flag something important for buyers in Asia. Prices on their Asia-focused we... See more

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Rated 5 out of 5 stars

I had a problem with my bracelet, but it was well outside the warranty period. However, instead of making me buy a new one, they solved the problem perfectly.

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Rated 5 out of 5 stars

Looking for perfect gifts for my cousin's daughters. What a splendid service did I get in the London shop at Neal Street by Samin! Thank you so much, I'm lucky to have found this shop.

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Rated 5 out of 5 stars

Purchased from Covent garden store, good service and really well made bracelet, looks cool and fits great, I would highly recommend:

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Rated 5 out of 5 stars

On time delivery, as always packed in a solid and very elegant box. Very good quality products. I'm on my fifth, day to day and occasional

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Rated 5 out of 5 stars

Excellent service and products really Bought the spectrolite and the easy ed rope bracelet wife got the Amelia bracelet she loves that too

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Rated 5 out of 5 stars

I love pig & hen. I always get compliments from people on my jewellery. Its hard wearing, practical and always stylish. ❤️

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Rated 5 out of 5 stars

I bought 5 of these beautiful bracelets I received so many compliments and they make me feel very confident and sexy at 55 years old.

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Rated 5 out of 5 stars

I’m very happy with the product. However, FedEx seemed to hold onto the item in England for more than a week before shipping to Ireland.

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Rated 5 out of 5 stars

The package arrived very quickly and without any problems. Beautiful bracelet, high quality product. This is my second one. The first one was purchased 6 years ago. It still looks like new.

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Rated 5 out of 5 stars

Pig & Hen website is very user friendly. Their bracelets are quality products and classy looking. Shipping is very efficient and easy to track.

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Rated 5 out of 5 stars

Extraordinary and unique bracelets. I have already one since 2021 and by using it everyday i see no usage. Great quality! The service work extremely professional and provide support in a unique and fa... See more

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Rated 5 out of 5 stars

I received my Ed bracelet in orange, what a lovely colour. It arrived in the cutest of boxes. It's a beautiful bracelet and won't be leaving my wrist. Thank you.

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Rated 5 out of 5 stars

The bracelets are pretty pricey. But the quality is absolutely AMAZING!! They will last a lifetime. And are absolutely Beautiful.

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Rated 5 out of 5 stars

I received my bracelet within a week of ordering. I'm 6'2" and ordered the large. Anything less would not have fit. I love it. They claim these bring you luck. The first time I wore it I went to a c... See more

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Rated 5 out of 5 stars

The company's customer service team was very responsive to the problem I encountered. Their products are very nice, too.

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Rated 5 out of 5 stars

Quality product, awesome amount of choice and backed up by fantastic helpful Customer Service, all at great pricing!...thoroughly Recommend :)

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Rated 5 out of 5 stars

I bought a ring too big, the customer service team was great in refunding it fast upon receiving it back.

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Rated 5 out of 5 stars

From the minute of ordering to the delivery it was a smooth and easy process Delivery was fast and the packaging was lovely and tasteful

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Rated 5 out of 5 stars

My husband loves his bracelet, it’s a nice, everyday piece to wear. Lovely colours, came quickly and in lovely packaging.

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Rated 5 out of 5 stars

Great quality, great presentation and no issues getting it on time. Hubby looking smart!

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Rated 1 out of 5 stars

Over 2 weeks since placing order and no sign of goods. Think you need to review who you use for deliveries. Netherlands to Ireland shouldnt take that long. Ordered from other sites in EU after this or... See more

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Rated 2 out of 5 stars

Product is great but delivery time is under any standards as well as communication around delay. One day of bank holidays has been given as an excuse for one week delay. It would be much more profes... See more

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Rated 1 out of 5 stars

Quite disappointed. As a new customer I was hoping to purchase a bracelet; Lewis SO, Cobalt Blue. I was given a discount offer which timed out before I could complete the purchase and my transaction,... See more

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Rated 1 out of 5 stars

i am so disappointed with the Billy Bracelet i just received. I was so excited about it, but it is absolutely impossible to put on. The video they show about putting it on is SO deceiving. I’m probabl... See more

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Rated 1 out of 5 stars

Terrible experience- lovely product because I have ordered before a few years ago. The suggested discount is a scam and the payment mechanics are useless- I was forced to sign up and use Apple Pay as... See more

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Rated 5 out of 5 stars

Pig & Hen always delivers – literally and figuratively. Great stuff, great style, great service. Thanks!

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Rated 2 out of 5 stars

Mix review for my online purchase. One of the three bracelets arrived as expected. The other two did not. Color was off and quality wasn’t as excepted. Beware you have to pay for returns regardless of... See more

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Rated 5 out of 5 stars

Amazing service. Did not have our size so they made it on the spot. Such a great little store with friendly people. I bought online in the past, but it was so fun to show up at the flagship store.

Company replied


Company details

  1. Jewellery shop
  2. Fashion accessories shop

About Pig & Hen

Written by the company

Shop Men's
Shop Women's
FAQ

✔ Handmade in Amsterdam
✔ Sustainable craftmanship
✔ 30 day moneyback guarantee
✔ 2-year warranty
✔ Lasts a lifetime
✔ Waterproof

Handmade in Amsterdam

Every piece of jewelry we create is carefully crafted by the skilled hands of our Pig & Hen artisans in Amsterdam. They honour our story and heritage by creating jewelry that is as durable and resilient as the brave Dutch sailors who inspired them.

Story behind the name

In the early 1600s, Dutch explorers set sail to unknown parts of the world, eventually boasting the largest naval fleet on Earth. To protect themselves from bad luck, mariners inked tattoos of a pig and a hen on their feet because crates of pigs and hens were oftentimes the only items left floating after a shipwreck. The sailors believed a pig and hen tattoo would help them not only survive the strongest of storms, but also allow them to float back safely to their beloved homeland.

About Pig & Hen

Pig & Hen is a bold and refined Dutch jewelry brand that combines sustainability with unique design.

Our handmade jewelry is crafted in Amsterdam from premium and sustainable marine rope, stainless steel and gemstones, ensuring that each piece can withstand all weather conditions and last a lifetime.

You can find our jewelry in our online store, our Amsterdam flagship store, and 1400 global resellers, ensuring accessibility for those who value quality, durability, and style.

Our designs are inspired by the rugged and enduring nature of our materials, and we strive to create pieces that are as unique as the individuals who wear them.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Service was great

The package arrived very quickly and without any problems. Beautiful bracelet, high quality product. This is my second one. The first one was purchased 6 years ago. It still looks like new.

24 August 2025
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Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service and products. Love, Team Pig & Hen

Rated 5 out of 5 stars

Great quality

Super service great product

22 August 2025
Pig & Hen logo

Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service and products. Love, Team Pig & Hen

Rated 5 out of 5 stars

Excellent customer service

The company's customer service team was very responsive to the problem I encountered.
Their products are very nice, too.

21 August 2025
Pig & Hen logo

Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service and products. Love, Team Pig & Hen

Rated 5 out of 5 stars

Very quick and accurate service

total time from order to delivery was much shorter than expected. Package arrived in perfect conditions

17 August 2025
Pig & Hen logo

Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service and products. Love, Team Pig & Hen

Rated 5 out of 5 stars

I'm warning it more than 7 years

I'm warning it more than 7 years. Since my daughter is born. Top as always!

14 August 2025
Pig & Hen logo

Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service and products. Love, Team Pig & Hen

Rated 2 out of 5 stars

Would not buy or recommend based on my experience

Mix review for my online purchase. One of the three bracelets arrived as expected. The other two did not. Color was off and quality wasn’t as excepted. Beware you have to pay for returns regardless of why the return was made. Not a ton of money lost but enough where I would not recommend or buy from the online store in the future.

1 August 2025
Unprompted review
Pig & Hen logo

Reply from Pig & Hen

Hi MRW,

Thank you for taking the time to share your feedback. We’re glad to hear that one of the bracelets met your expectations, but we’re very sorry that the other two did not and that this left you disappointed with your experience. That’s never the outcome we want for our customers.

Regarding the return costs, on our website we do indicate that return shipping is the responsibility of the customer, unless the item is faulty or damaged. We completely understand that this can be frustrating, especially in your case with the bracelet color, and we appreciate you pointing this out. Please know that this will be discussed with our management.

Your feedback is extremely valuable, as it helps us to review our policies and improve the overall customer experience. We’re truly sorry that this has impacted your decision about purchasing with us again, and we hope to have the opportunity in the future to provide you with a smoother and more positive shopping experience.

Kind regards,
Team Pig&Hen

Rated 1 out of 5 stars

Was my first purchase

Was my first purchase. 5 attempts to pay with 3 different cards which details on all 3 was correct. Wouldn't go through😡
I gave up. Complete waste of time.

25 August 2025
Unprompted review
Pig & Hen logo

Reply from Pig & Hen

Hi Andrew,

Thank you for sharing your experience with us, and I’m truly sorry to hear that your very first purchase turned out this way. I completely understand how frustrating it must have been to try several times with different cards, only to have each attempt fail. That’s not the experience we want for our customers, especially on their first order.

We’ve identified that there has been a temporary technical issue affecting some payments, even when all card details were correct. Please rest assured that our technical team is already working on this to ensure it’s resolved as quickly as possible and that it doesn’t happen again.

Your feedback is incredibly valuable to us. It not only helps us improve, but it also allows us to prioritize urgent issues like this one. I want to sincerely apologize for the inconvenience and the time you’ve lost trying to complete your order.

Once the issue is fully resolved, payments should go through smoothly. In the meantime, if you’d like, we can keep you personally updated so you’ll know right away when everything is back to normal. We would love to welcome you back and give you the smooth shopping experience you should expect from us.

Thank you again for your patience and for bringing this to our attention.

Kind regards,
Team Pig&Hen

Rated 1 out of 5 stars

Service perfect

Custom fees = CHF 35 for a bracelet cost of CHF 76. Minimum politeness and respect to anounce to customer because delivery country is well knowb. It is a shame

10 August 2025
Pig & Hen logo

Reply from Pig & Hen

Dear Neumann,

We want to provide our customers with the best possible information.
That is why we state on our website which countries are subject to duty charges and the percentage of those charges that must be paid. Switzerland is not part of the EU, so you will have to pay duty charges when importing an EU purchase.

Kind regards, Team Pig & Hen

Rated 2 out of 5 stars

Poor fastening

I received my two bracelets which look beautiful, just as the pictures show. One of the is the corded bracelet with the padlock. I expected the fastening to be the actual padlock opening, threading the cord on & locking. Instead the pedlock has a gap inbetween which you thread the cord on. This does not close which means the cord can come back off if caught on anything. I nearly lost my bracelet on the first day of wearing it. I don't think the design is very good in this regards and am now frightened I will lose my bracelet because of this.

14 August 2025
Unprompted review
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Reply from Pig & Hen

Dear Mrs Simpson,

Thank you for posting this review.

The S/M size may be too large for your wrist, which can cause this to happen. The Billy bracelet should be worn snugly on your wrist.

You can always contact our customer service at: service@pighen.com , if you have any doubts about the size of your bracelet.

Kind regards, Team Pig & Hen

Rated 5 out of 5 stars

Replacement clasp

Required a new clasp for my bracelet, to expand it. Patricia dealt with me superbly and suggested mixing a clasp from a different bracelet to the one I was wearing. It worked superbly. At all times it was a pleasure communicating with Patricia, and she delivered the solution. Thank You. Jock.

8 August 2025
Unprompted review
Pig & Hen logo

Reply from Pig & Hen

We are very happy to hear that you are satisfied with our service! We always ensure that the right product reaches the customer and that everything works te way it supposed to! Love, Pig & Hen

Rated 5 out of 5 stars

Truely amazing!

I have multiple P&H bracelets, and they are great! Amazing quality, looks and build. But what's even better is their customer service (and especially Martijn) I had some troubles with my Little Lewis DBL and he resolved the issues perfectly. I am a very, very satisfied customer!

8 August 2025
Unprompted review
Pig & Hen logo

Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service and products. See you next time! Love, Team Pig & Hen

Rated 5 out of 5 stars

Quick

Quick! Exactly! Qualitative!

18 July 2025
Pig & Hen logo

Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service and products. Love, Team Pig & Hen

Rated 5 out of 5 stars

Amazing craftsmanship

Fast delivery. Great product. Amazing craftsmanship. I am a devotee

17 July 2025
Pig & Hen logo

Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service and products. Love, Team Pig & Hen

Rated 5 out of 5 stars

Beautiful Bracelets

The bracelets are pretty pricey. But the quality is absolutely AMAZING!! They will last a lifetime. And are absolutely Beautiful.

23 July 2025
Unprompted review
Pig & Hen logo

Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service and products. Love, Team Pig & Hen

Rated 5 out of 5 stars

Ed what a beautiful bracelet

I received my Ed bracelet in orange, what a lovely colour. It arrived in the cutest of boxes. It's a beautiful bracelet and won't be leaving my wrist. Thank you.

23 July 2025
Unprompted review
Pig & Hen logo

Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service and products. Love, Team Pig & Hen

Rated 5 out of 5 stars

Amazing service

Amazing service. Did not have our size so they made it on the spot. Such a great little store with friendly people. I bought online in the past, but it was so fun to show up at the flagship store.

22 July 2025
Unprompted review
Pig & Hen logo

Reply from Pig & Hen

We are very happy to hear that you are satisfied with our service! We always ensure that the right product reaches the customer. Have fun with the products! Love, Pig & Hen

Rated 5 out of 5 stars

Love my bracelet

I received my bracelet within a week of ordering. I'm 6'2" and ordered the large. Anything less would not have fit. I love it. They claim these bring you luck. The first time I wore it I went to a casino to buy tickets for a concert at their box office. On my way out I passed hundreds if not thousands of slot machines. Once I saw I was close to the exit I just sat down at a random machine and put $40 in.

After about 5 or 6 spins I hit a scatter which gave me 8 free spins. When those spins were done I cashed out a ticket worth $693.90. True story.

11 July 2025
Unprompted review
Pig & Hen logo

Reply from Pig & Hen

We are very happy to hear that you are satisfied with our service! We always ensure that the right product reaches the customer. If you really believe in what you wear and carry, it might just surprise you with a hint of positive appearance :). Have fun with the products! Love, Pig & Hen

Rated 5 out of 5 stars

My experience was great

My experience was great! I’m very satisfied !

24 June 2025
Pig & Hen logo

Reply from Pig & Hen

Thank you for this positive review! We are happy to hear that you are satisfied with our service. Love, Team Pig & Hen

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