Piglet in Bed Reviews 10,869

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 854 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the bedding, noting its comfort, beautiful design, and durability. Many people appreciate the excellent customer service, highlighting helpful, friendly, and efficient interactions, especially when resolving issues or assisting with orders. The delivery service is also frequently mentioned as quick and reliable. However, some customers experienced issues with their orders, including damaged or missing items upon arrival, and delays in receiving their purchases. A few people also reported dissatisfaction with customer service in these instances, citing a lack of response or difficulty in communication.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high quality of bedding, towels, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast delivery, with some... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers found ordering easy, with... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I sleep so well in Piglet in Bed and our guests always comment warmly on what a delicious nights sleep they had in their linen sheets, pillow cases and duvet covers. You can tell how much a company ca... See more

Rated 5 out of 5 stars

I’ve been wanting to invest in high-quality linen sheets for a long time, and I discovered Piglet in Bed on Instagram and instantly fell in love with their style and aesthetic. I ordered the linen ble... See more

Rated 5 out of 5 stars

Absolutely love my PIB bedding. Cool in more ways than one and washes beautifully. Have been buying piglet for years and still have my first purchase as new. Have now converted my daughter which make... See more

Rated 5 out of 5 stars

I received excellent customer service in the Piglet in Bath shop. As a new customer, the linen and linen mixes were explained, along with advice on how to style a bed with different colours and patter... See more


Company details

  1. #135 of 223 best companies in Bedroom furniture shop
  2. #52 of 88 best companies in Bedding Shop
  3. #288 of 621 best companies in Clothing Shop
  4. #10 of 16 best companies in Linen Shop

Written by the company

Linen bedding and pyjamas for ultimate comfort and a naturally effortless look.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent products AND customer service!

I've ordered from Piglet in Bed multiple times and have always been delighted with the quality and design of everything they make - you can't beat their bedding! On a recent order, I had an issue where my parcel was delayed and then the box arrived by DPD with an item missing. Ruth at the customer service team was so helpful in replacing the missing item straight away and issuing me with a gift card for the inconvenience. I really rate their excellent customer service and will definitely be purchasing from this company again.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

I love this brand

I love, love , love this brand . The quality is excellent and the customer service second to none . I am in love with the gingham - makes my bedroom so cosy !
They have great colours and I really like mixing and matching the bedding .

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Making my house feel like home.

Very easily the best bedding I've ever owned. Soft, comfortable and the most beautiful patterns and designs, their bedding really just makes a house feel like home. I had an amazing experience in their Bath store, where they helped me ship my new purchase across the other side of the world to New Zealand.

Once home, I loved it so much I jumped back online and bought a whole other set. It's an investment you won't regret making.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

great customer service

Parcel was lost initially by DHL, when i e-mailed the response was fast and sending a replacement was no problem, which got shipped very quickly with dhl express! Great service.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Bought in the sale

Bought in the sale. Very happy with the colour and quality of the linen. This is my second set. The only negative was that my fitted sheet from the first set fell apart after 5 years

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Looks stunning and so comfortable.

I have brought several items from piglet in bed all linen .

All of them have been perfect - they are so incredibly comfortable- cool in the summer months and great for the winter.

They are expensive but the quality is excellent and the service is outstanding.

They come beautifully wrapped so ideal to give as gifts.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love the bedding

Absolutely love the bedding. I had been looking at Piglet in Bed for a long time before taking the plunge, but we bought this for ourselves for Christmas and have zero regrets, only a desire to purchase more! We go the linen blend and it is lovely, very happy with it. The feel, fit, and colour is perfect. Feels very well made too. And the packaging is also lovely, can go right under the tree!

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Never received order

Ordered a fitted sheet and two towels from this company in November, didn’t get an update on my delivery for several weeks. This I understood, it’s a busy time of year. What I don’t understand is the fact that when my package said it was out for delivery and supposedly delivered to my house in mid-December, but never showed up the only response I got from customer service was if I had checked with my neighbors to see if they had it. When I replied to that email I never received another. Emailed again with the same statement, package said it was delivered but I never received it, and have received no response.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love my PIB bedding

Absolutely love my PIB bedding. Cool in more ways than one and washes beautifully. Have been buying piglet for years and still have my first purchase as new. Have now converted my daughter which makes it easy to buy gifts for. Looking forward to my new order which is adding colour to my oatmeal stripe and white bedding. Thanks piglet!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Pyjamas…

I am obsessed with all of the pyjamas and lounge wear. They are my absolute favourite! Now it’s time for the bedding

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous quality bed linen.

Gorgeous quality bed linen.
I had a small order problem (my mistake) but it was solved immediately with speed and efficiency.
Can highly recommend this lovely company.

12 January 2026
Unprompted review

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