Brilliant gift – charming, clever and effortless! I absolutely love the Self Care Trio Planter from Pikkii! It's such a clever idea – the little cotton legs that self-water the plants are bot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A very cute idea, the mechanism for turning the paper isn’t great though, I’d expect something a bit more robust for something I’m paying £12+ that’s essentially just paper and a bit of wood. No probl... See more
Company replied
Great idea but they should really include better instructions of use. Followed the instructions sheet included with the pack however the paint all cracked and crumbled and the writing of my children... See more
Company replied
Really lovely gifts great quality that arrived quickly and a super helpful customer service team that answered my question in record time. I would order from again for sure
Company details
About Pikkii
Written by the company
Pikkii | Because Normal is SO Boring
Pikkii is a London based brand that designs and creates and a unique collection of interesting objects, thoughtful gifts and fun lifestyle items that make you smile and feel happy inside.
Pikkii is a London based brand that designs and creates and a unique collection of interesting objects, thoughtful gifts and fun lifestyle items that make you smile and feel happy inside.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- +44 (0) 20 3837 4947
- hi@pikkii.com
- pikkii.com
4.0
Great
28 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Still haven’t recieved item
1 January 2021
Reply from Pikkii
Hi Laura, thanks for taking the time to leave us a review : )
I can see from your order that it was placed on the;
December 25, 2020 at 2:07 am from Online Store
unfortunately our warehousing staff were on leave from the 24th of Decemeber till the 4th of January as mentioned on our site. ( they certainly deserved the time off :)
apologies once again for the inconvenience caused, you should receive your keep-sake in the mail in the coming week : )
if you have any further queries please don't hesitate to contact us directly on Hi@Pikkii.com
May you have a fantastic New Year
Sincerely
Angelo : )
Hi Laura,
had since sent an additional replacement just in case, as we found Royal Mail were struggling a little with current pandemic and an overwhelming excessive amount of mail to deal with.
would be eternally grateful if you could update me on current progress with the Kit's we had sent you.
should you need any assistance please don't hesitate to contact me directly @
Angelo@Pikkii.com
just a few mouse clicks away should you need my help.
All the best
Angelo : )
Lovely idea, hard to turn though
A very cute idea, the mechanism for turning the paper isn’t great though, I’d expect something a bit more robust for something I’m paying £12+ that’s essentially just paper and a bit of wood. No problems with ordering, shipping and delivery though and it does work, just gets stuck at some points.
14 December 2020
Reply from Pikkii
Thanks so much for the review 101 Reasons. We're so pleased that you're happy with your items.
currently working on any improvements thanks again for your valuable feedback : )
Hope to see you again soon.
Angelo
Pikkii | Because Normal is SO Boring
Didn't turn out how expected
Disappointed in the product.
Paint bubbled up when cooked and material curved.
Not worth the money.
Edit*
Pikkii are kindly replacing my item for free. Will again update review with the results.
10 December 2020
Reply from Pikkii
Hi Gemma
I'm so sorry to hear that your handprint keyring didn't turn out perfectly.
I've dropped you an email to get this resolved right away.
Perfect special gift for someone
Perfect special gift for someone. Works out really well. I made the keyring and it was perfect. Highly recommended
6 December 2020
Reply from Pikkii
Thanks so much for the review Claire. We're so pleased that you're happy with your items.
Hope to see you again soon.
Angelo
Pikkii | Because Normal is SO Boring
Bad value for money wouldnt buy again
5 December 2020
Reply from Pikkii
Hi Lyndsey,
I'm very sorry to hear that you weren't happy with your Pikkii item.
We work really hard to design products that offer good value for money so we're sad to learn that you felt you didn't get great value.
Customer satisfaction is super important to us, so please get in touch so we can understand what the problem was and so we can get it resolved.
Thanks
Angelo
Pikkii
Hi again Lyndsey,
tried emailing you after sending the replacement with the updated instructions on how to achieve the perfect Keepsake, yet to receive a response, really hope you have managed to follow our updated instructions with the replacement I had sent you.
should you need any further assistance please don't hesitate to email me directly on
Angelo@Pikkii.com .
may you have a great day, Sincerely
Angelo : )
Reply from Pikkii
Hi Siobhan,
Thank you so much for your review. We really appreciate it and we're so happy you love your Pikkii items.
Angelo
Reply from Pikkii
Hi Ste
Thanks so much for taking the time to leave a review. We really appreciate it.
Hope to see you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.