PILLO1 Reviews 563

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have been using PILLO1 for the last 10 years!i have bought around 6 pillow in total for my and family members. It is the Only pillow that hold my neck in the right position ( straight) allowing me t... See more

Company replied

Rated 5 out of 5 stars

My husband has had Dr Hall ‘s pillo for a very long time, not allowing for any new fangled alternative. It has finally shown irreparable signs of wear. Didn’t realize they were still available. Just... See more

Rated 5 out of 5 stars

​The original P​illo1 ​f​rom Dr. Hall is amazing! I​t has reduced my tinnitus and ​my neck pain​, my sleep has improved as I no longer toss and turn to get comfortable because it, brilliantly I mi... See more

Company replied

Rated 3 out of 5 stars

I’ve been sleeping on Pillo1 for side sleepers and had to stop. I purchased the original Pillo1 first and found the center cutout was uncomfortable somI contacted the xo,pans to exchange for side sle... See more


Company details

  1. Health and beauty shop
  2. Mattress Shop

About PILLO1

Written by the company

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Renowned spine expert, inventor, author, lecturer and sleep science expert, Dr. Raymond Hall, DC, has created a dream solution with PILLO1. Not only is Dr. Hall’s PILLO1 the world’s first pillow to offer a neck pain relief 30 day money back guarantee, but through an independent study, shown on average to help you fall asleep faster by 18% and increase REM sleep by over 21%! Using three variable densities of Talalay Foam in his patented and handmade design manufactured in the US, Dr. Hall’s PILLO1 also addresses many sleep and health issues. Although there are no medical claims made, customer reviews are showing improvement in neck pain and stiffness, snoring, headaches, alignment troubles as well as sleeping issues. Made in America from naturally-derived, non-toxic materials, PILLO1 strives to be the most eco-friendly, comfortable and luxurious therapeutic pillow in the world today!

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4.7

Excellent

TrustScore 4.5 out of 5

563 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Amazingly effective pillow!

​The original P​illo1 ​f​rom Dr. Hall is amazing!
I​t has reduced my tinnitus and ​my neck pain​, my sleep has improved as I no longer toss and turn to get comfortable because it, brilliantly I might add, offers both side and back sleeping and it is OEKO-TEX certified​ which is important to me too. ​​
​Additionally, D​r. Hall's customer service is outstanding​. He was very hands on in helping me select the proper version and size.
I ​am so pleased I'm ordering another one for my other property!

13 March 2025
Unprompted review
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Reply from PILLO1

Thank you so much for your 5 Star review!! It was incredibly detailed and informative! I'm sorry that I missed my reply button last year...but after reviewing our Trust Pilot reviews, had to respond back to your incredible review! Thanks again and so happy your tinnitus and neck pain were reduced!! Dr Raymond Hall, DC inventor and CEO of PILLO1

Rated 5 out of 5 stars

Fast support for my return

The pillow didn't work for me since I sleep on my back with my bed raised, due to GIRD. I called and they immediately agreed to my return. I had to pay the shipping back but that was ok. Fast support

21 January 2025
Rated 5 out of 5 stars

True Customer Service

I LOVE my PILLO1! I ordered a PILLO1 15+ years ago and liked it so much I ordered PILLO1s for my parents. This is my fourth PILLO1 order. When the most recent order was delayed due to the LA fires, Kaylin filed a missing mail search and immediately sent another pillow. That is true customer service! I look forward to a travel size PILLOW1.

28 December 2024
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Reply from PILLO1

Thank you so much Willow for your wonderful five star review! Again we apologize for the initial delay due to the horrific fires here in LA but happy that our head of customer service, Kaylin, was able to take such great care of you. And so happy that you love your PILLO1 We strive for excellence and are always so pleased when people love their pillow and it makes such a difference in their lives. Sincerely, Dr Raymond Hall, DC CEO and Inventor

Rated 5 out of 5 stars

Hated to spend $200 bucks, BUT

Hated to spend $200 bucks, but i figured I’d give it a try, considering all the hype!
Wasn’t really impressed upon taking it out of the package…BUT when I woke in the morning in the exact position I’d fallen asleep…(and it was a truly peaceful nights sleep)…let’s just say I’m 100% a believer in this pillow! And YES, I’ve told all my friends they’ve got to get this amazing item! Never have I slept better or felt more refreshed in the AM than with this pillow!
I am hooked for Life on the PILLO1

27 December 2024
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Reply from PILLO1

Thank you sooo much for your incredible review!! So happy to hear that your investment in sleep is so appreciated! We also very much appreciate your loyalty! Wishing you many nights of incredible sleep! Dr Raymond Hall, DC Inventor and CEO of PILLO1 and JUSTSLEEPBEDS.com

Rated 5 out of 5 stars

This is the most comfortable pillow…

This is the most comfortable pillow I've ever had. I loved the memory foam version, but the latex is Even Better - Softer, and more cushiony. It really helped alleviate stiff neck pain! The fact that it comes in a small was really important to me as a 5'2" woman.

7 January 2025
Rated 5 out of 5 stars

This company is amazing

This company is amazing! I’ve personally spoken to Dr. Hall, the creator of Pillo1 and we have communicated by text. They go above and beyond with their customer service. The pillow has transformed my well being. My neck no longer hurts after sleeping. I just ordered a second one for myself and one each for my husband and daughter.

12 December 2024
Rated 2 out of 5 stars

It was very difficult to place an order…

It was very difficult to place an order on the website. I tried for over two weeks. Alternatively, when I called the phone number (twice) which was listed on the website I got an answering machine with a promise that someone would call me back. I never got a return call.
Also, today when I tried to place an order for the original pillow and a King size pillow case, I couldn't load both of them into my cart. So I had to buy the pillow by itself without the pillow case. It was a very frustrating experience! I really worried that the company may be out of business.

9 December 2024
Rated 5 out of 5 stars

Return was complete efficiently and…

Return was complete efficiently and customer service was friendly and understanding. Highly reccommend!

28 September 2024
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Reply from PILLO1

Thank you Kyle very much for your kind 5 Star review.

Rated 5 out of 5 stars

I’m pleased with the quality sleep and…

I’m pleased with the quality sleep and relief I get from using the original pillo1 in latex. The best pillow hands down for my neck comfort. I pray they never discontinue my pillow.

20 October 2024
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Reply from PILLO1

Thank you so much Rach for your beautiful wonderful five star review! So happy that getting such quality sleep and relief of pain! Dr Raymond Hall, DC CEO

Rated 5 out of 5 stars

I am really enjoying this pillow

I am really enjoying this pillow. I have struggled with pillows over the last few years and was looking for the perfect therapeutic pillow that was super comfortable and this one has exceeded my expectations. I am in the process of healing a neck/shoulder strain and this pillow has played a big part in my recovery. Thank you for designing this pillow !

2 September 2024
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Reply from PILLO1

Thank you Leigh for your wonderful five star review! I'm so happy that PILLO1 has exceeded all your expectations in the process of healing your neck and shoulder! Please let us know if we can ever do anything more for you! Sincerely, Dr Raymond Hall DC, CEO

Rated 4 out of 5 stars

I’m very happy with the pillow

I’m very happy with the pillow, although I wasn’t expecting to pay an additional $121.00 for import duty.
My only complaint would be that you supplied me with the wrong pillow case cover. The one you sent me is too small for the pillow I received.

28 May 2024

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