Pimentae Reviews 235

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the amazing service and high-quality products. Customers consistently highlight the delicious taste and perfect strength of the cocktails, noting they are not too sweet and offer a lovely rounded flavor with a kick. Many also appreciate the efficiency and ease of serving the pre-mixed drinks, making them ideal for various occasions. However, some people were dissatisfied with the delivery service, experiencing issues such as delayed arrivals, missing items, or products left unattended. A few other people also felt that packaging was poor, leading to crumpled gift bags or damaged goods upon arrival. Additionally, a small number of reviewers found the taste of the product to be unsatisfactory, describing it as too citrusy or lacking flavor.

What people talk about most

Product

Consumers find the product to be positive, often praising its great taste, lovely flavor, and perfect... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the quick delivery and... See more

Quality

Customers had positive experiences with quality, praising the great taste, lovely flavor, and perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product!! Waited a bit for it owing to stocking issues but excellent communication from them. Small businesses like this are a must to support. Will definitely buy again.

Company replied

Rated 5 out of 5 stars

I ordered the Spicy Margarita set as a Christmas gift, and unfortunately one of the glasses arrived smashed. I emailed the company honestly not expecting much to be done, but I was completely blown... See more

Company replied

Rated 5 out of 5 stars

We supplied Pimentae’s bag-in-box Spicy and Cucumber margarita cocktails to our guests at cocktail hour on our wedding day. As the pre-mixed cocktails only need to be shaken over ice and garnished, Pi... See more

Company replied

Rated 5 out of 5 stars

The Pimentae spicy margarita is delicious! The bottle is beautiful too which makes for an overall great experience, pleasing on the taste buds and pleasing on the eyes! Love it! A new favourite to be... See more

Company replied


Company details

  1. #76 of 84 best companies in Alcohol Store
  2. #33 of 38 best companies in Alcohol Manufacturer
  3. #3 of 3 best companies in Cocktail Bar

Written by the company

Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fabulous!

I love the spicy margaritas, so tasty. The can option is great, packaging is beautiful and always delivered swiftly. Fabulous!

11 May 2023
Pimentae logo

Reply from Pimentae

Thank you so much for your wonderful review Sarah, we're so pleased you're happy with your Spicy Margaritas! :)

Rated 5 out of 5 stars

Yummy!

These cans tasted delicious. Will be buying again.

29 April 2023
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Reply from Pimentae

We're so pleased to hear - thank you Amy! :)

Rated 5 out of 5 stars

Amazing experience!

Apple pay checkout, free next day delivery, helpful order notifications + a delicious next day arrival. Clearly somebody has thoughtfully created this seamless experience for customers and it did not go unnoticed! 🤩

29 March 2023
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Reply from Pimentae

We are so happy to read this incredible review! Thank you Matt. Enjoy!

Rated 5 out of 5 stars

Delicious cocktails

Great taste, very authentic and like a cocktail in a bar rather than the overly sweet mixes you usually buy in shops. Would definitely recommend!

24 March 2023
Pimentae logo

Reply from Pimentae

We are happy that you are enjoying our product Elle-Anne and thank you for the amazing review!

Rated 1 out of 5 stars

Order for a bottle for a birthday…

Order for a bottle for a birthday present aweek ago never and it’s not come

23 March 2023
Pimentae logo

Reply from Pimentae

Hello Jeff and Tina, I am so sorry to read this and for the delay in us replaying to you.

Please do get in touch with your order number and we will investigate further for you and see what has happened to your order and how we can make this better for you.

Our email address is : hello@pimentaedrinks.com and I look forward to hearing from you. Thank you

Rated 5 out of 5 stars

Lovely twist on the original margarita

Lovely twist on the original margarita. I loved the warming sensation at the back of the throat from the chilli’s.

17 March 2023
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Reply from Pimentae

The chilli really is enjoyable and we are so happy you love our product too! Thank you for your review Sian

Rated 5 out of 5 stars

Great product!

Great product; Great Service! Prompt and efficient delivery!

24 February 2023
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Reply from Pimentae

Amazing review, thank you Peter! Enjoy!

Rated 5 out of 5 stars

Excellent Chilli Margaritas

I was very impressed with the customer service and absolutely loved the Chilli Margarita! Tastes great and takes away all the fuss of making them yourself. Fabulous product and I will be back for more!

28 December 2022
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Reply from Pimentae

So happy you enjoyed your experience from start to finish with us Sheriden! Thank you for your amazing review.

Rated 5 out of 5 stars

My fave pre mixed drink EVER

My fave pre mixed drink EVER. It goes down so smoothly - I don't even like tequila, but I LOVE both cocktails. Amazing to drink with friends or alone.

30 December 2022
Unprompted review
Rated 1 out of 5 stars

Poor Value

I can't comment on the taste of the drink as it was a gift, but £29.95 for a pre-mixed 14% 50cl bottle is ridiculous. It doesn't even come in a box. I definitely wouldn't purchase again as it's poor value for money.
Edit: it is a printed label, just like any other bottle. It is not bespoke or hand painted.

17 December 2022
Pimentae logo

Reply from Pimentae

Hi Fiona, we are sorry that you feel it was poor value. As a small business we work really hard to ensure the taste and quality of our liquid reflects the price point. All of our bottles are wrapped in bespoke, hand painted designs and we try to keep waste to a minimum but we have noted down your feedback on the box and will look into having this as an option on the website. We hope you managed to enjoy the cocktail nonetheless.

Rated 1 out of 5 stars

Still haven't received it

Still haven't received it. Hopefully picking it up from a collection point today. The times DHL said they were going to deliver were different from the time they tried to deliver. I should have specified collection point at the start.

5 December 2022
Rated 5 out of 5 stars

Love

Love , love these pre made cocktails plus the bottles make gorgeous vases.

4 December 2022
Unprompted review
Rated 5 out of 5 stars

Fab Black Friday treat!

I ordered in the great Black Friday deal, super quick delivery and packaged beautifully! Loved the sphere ice ball maker, and pretty candle. The drinks are delicious and it won’t be the last time we order! Very impressed!

24 November 2022
Unprompted review

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