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PimEyes Reviews 124

TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

They have seriously gone downhill with their ability to provide results. They pull you in, take your money, and for the first two weeks of your membership, it's brilliant. However, they have an algori... See more

Rated 1 out of 5 stars

It said that there was more reviews listed than results listed after paying. It originally showed 152, so I decided to pay $16 to see what else was showing. it only gave me 35 results after paying. Th... See more

Rated 5 out of 5 stars

I’m giving PimEyes a 5 star review because it is very user friendly. I heard about it’s ability to leverage Ai with facial recognition. I was skeptical about it but I uploaded a picture and within les... See more

Rated 5 out of 5 stars

Powerful tool. This does quite well for finding the real people behind a lot of fake profiles and a lot of other information. It's pretty amazing actually. Anybody gives it one star and says it's a fr... See more

Company details

  1. Search engine company
  2. Software company

Written by the company

PimEyes is an online face search engine that goes through the Internet to find pictures containing given faces. PimEyes uses face recognition search technologies to perform a reverse image search. Find a face and check where the image appears online. Our face finder helps you find a face and protect your privacy. PimEyes is a face picture search engine available for everyone. It is a great tool to audit copyright infringement.

Privacy - Powered by Technology

Written by the company

Pimeyes.com
PimEyes is not merely a facial recognition platform—we are architects of digital order, committed to transforming the chaotic online landscape into a structured, respectful ecosystem where individuals reclaim sovereignty over their personal security.

Contact info

Promotion box for PimEyes

TAKE CONTROL OF YOUR PRESENCE ONLINE

Track down websites using your images without your permission!

3.2

Average

TrustScore 3 out of 5

124 reviews

5-star
4-star
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1-star

Replied to 61% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service. Have used a number of times and had excellent results where other similar tools had failed.

Had one result that came back with dead links, contacted Customer Support who responded within 24hrs and offered me a free search code.

Will definitely be continuing to use PimEyes in future!

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Had an issue

Had an issue, with an unauthorized payment, customer service closed the issue pretty quickly by refunding the funds, this is most valuable, customer centric, thank you

18 December 2024
Unprompted review
Rated 5 out of 5 stars

The employee(s) who helped me were able…

The employee(s) who helped me were able to accommodate my request in a quick and timely manner. My only suggestion would be a more streamlined communication process that doesn’t require a form submission with each reply. Other than that it was perfect!

2 October 2024
Unprompted review
Rated 1 out of 5 stars

Never got the money

They've stopped affiliation program and did not paid the money I've earned . My subscription cost was 9.90 for a month - now they want 29.99 - great financial tactics PimEye - You will get NONE.Your results are not better and You want more money ?

1 October 2024
Unprompted review
PimEyes logo

Reply from PimEyes

PimEyes ceased affiliate marketing almost two years ago, precisely because some affiliates were promoting our product in ways that contradicted the principles of our technology. It's crucial to note that every affiliate member who provided proper billing information was paid in full, as stipulated in the affiliate agreement. Our decision to discontinue affiliate marketing was not taken lightly; it was a conscious choice to prioritize ethical promotion over sales. Unlike many companies that chase profits at any cost, we made sacrifices to ensure that our technology is used ethically and that we fully respect relevant regulations. This commitment is embedded in our terms of service and privacy policy, and we stand by it.
Regarding pricing, PimEyes has not adjusted its prices since 2021. These changes were necessary to support the growth and continuous improvement of our platform. Our goal has always been to deliver the best features and top-notch support, and while price changes can be frustrating, they are essential for us to keep pace with the evolving services we offer. It's disheartening to receive such extreme criticism, especially when it's based on misunderstandings or unrealistic expectations. If you question the value of our service, perhaps it's time to reconsider what you truly expect from a platform of this caliber. Quality, ethical service comes at a cost, and we are committed to providing the best value for what we offer.

Rated 5 out of 5 stars

Best face recognition on the internet, hands down.

The service is without a doubt one of the best face recognition engines on the internet. I've tried a few others but have found their subscription plans very reasonable for the tool you have access to and their customer service is quick to lend assistance when needed.

24 September 2024
Unprompted review
Rated 1 out of 5 stars

I did the search

I did the search, paid for one-time unlock by Paypal of £14.99, but the search was not unlocked on the site. I tried again after opening a free account, same thing. I then tried to contact the customer service via the website and it says it has an error. I've subsequently realised the the report comes by email, but this is not clear, and so I paid twice unnecessarily. At the moment it feels like a massive scam.

3 September 2024
Unprompted review
PimEyes logo

Reply from PimEyes

We’re sorry to hear about the difficulties you’ve experienced. Please reach out to us with your account details at contact@pimeyes.com, and we will be more than happy to assist you in addressing this matter.

Rated 1 out of 5 stars

Says the picture is a child but it's…

Says the picture is a child but it's myself who is an adult and wants to suspend account.

20 August 2024
Unprompted review
PimEyes logo

Reply from PimEyes

Child search restriction is a crucial safety measure for us. Even in the rare instances where the algorithm may incorrectly identify you as a child, restrictions remain active to ensure the protection of actual child searches, which is our top priority.

Rated 5 out of 5 stars

Overall 10 out of 10

The website is easy to use and reliable. I did have to contact the Support team due to an error on my part, in short, my VPN was the reason I have having login issues. The support team responded quickly, and I haven’t had an issue since. Thank you PimEyes!

30 July 2024
Unprompted review

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