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Rated 2 out of 5 stars

I totally get brands throwing their brand all over their delivery packages EXCLUDING BRANDS of a personal nature. Even if this is the best product in the world, would I buy again. F No! Even when I... See more

Company replied

Rated 5 out of 5 stars

I’ve found these boric acid suppositories to be such a holy grail in taking care of my vaginal health and treating any mild infections of thrush. The packaging is very cute and discrete (I even leav... See more

Rated 5 out of 5 stars

The boric acid suppositories are an absolute GODSEND! I could tell my flora was off :( These suppositories fixed all my problems in less than 12 hours! I'll definitely continue to buy them for the fo... See more

Rated 3 out of 5 stars

I got this product once before and was really impressed with it. But I've noticed that there has been a transition to cheaper plastic packaging which was really disappointing. Looks like there has bee... See more

Company replied

Company details

  1. Vitamin & Supplements Shop

Written by the company

Holistic, natural solutions for BV and thrush. Naturally treat BV, without antibiotics. Remedy vaginal infections with boric acid – a safe, effective and natural solution. Rebalance your vaginal pH and feel fresh, confident and odour free. Restore your vaginal flora and find your perfect balance. Free yourself from thrush and BV, safely and naturally. Boric acid suppository capsules to control harmful bacteria and balance your vagina’s pH.


Contact info

3.3

Average

TrustScore 3.5 out of 5

25 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Deliveries should be discreet not marketing publicity stunt

I totally get brands throwing their brand all over their delivery packages EXCLUDING BRANDS of a personal nature.
Even if this is the best product in the world, would I buy again. F No!
Even when I had a discreet business I would never have done that to parcels.

19 December 2025
Unprompted review
Pincwellness logo

Reply from Pincwellness

Thank you for your feedback. Our branding and packaging are intentional and reflect our core mission: removing stigma around vaginal health and normalising these conversations rather than hiding them.

We understand that some people prefer discreet, unbranded packaging. That is not the approach we take. Pinc is about visibility, confidence, and refusing the idea that intimate health products should arrive in a plain brown bag.

If discreet, unbranded packaging is essential for you, then Pinc may not be the right brand fit, and that is okay. We are proud of who we are and the values we stand for.

Rated 5 out of 5 stars

Omg I wish I could give 1000 Stars.

Omg. I also NEVER write reviews.... but as someone else said, this time I must.
I have struggled with bv symptoms mainly smell and watery discharge for about 3 years since getting my IUD. I had almost given up and just accepted this side affect. When I was googling I came accross a forum and Pinc was repeals mentioned. I had to try it.... if it works great, if not.... oh well they weren't charging much at all. The delivery was sooooooo quick and tommorrow inm one week In. I saw a difference the very first morning and I can't tell you how grateful I am. It's like I am a new person. Thankyou Pinc... I will continue to buy. Highly highly highly recommend.

16 April 2024
Unprompted review
Rated 5 out of 5 stars

One happy customer!!

This product is next level! So impressed! Fixed all my issues. Now I just use a couple times a month for maintenance. Amazing product. I never write reviews but this is literally a game changer.

5 January 2024
Unprompted review
Rated 3 out of 5 stars

Product works but selling points over other similar products have been lost

I got this product once before and was really impressed with it. But I've noticed that there has been a transition to cheaper plastic packaging which was really disappointing. Looks like there has been major cost cutting yet the price of the product remains the same and it's less environmentally friendly. I don't know if this has put me off completely but it has affected my view of the product and brand a lot. Next time I'm more likely to just get a cheaper brand because the high standards I expected from my previous purchase were not met and those were the only reason I chose to continue purchasing from pinc. Some transparency about the decisions to change here and why might change my mind.

19 April 2023
Pincwellness logo

Reply from Pincwellness

Hi Paige

Thank you for sharing your feedback. We truly appreciate hearing from customers. We understand that the switch from glass jars to plastic may have raised some concerns, and we want to assure you that we carefully considered this decision.

As a young brand, we are continuously learning and experimenting with different types of packaging. Your feedback is extremely valuable to us in this process. Here are the reasons behind our transition from glass jars to PET:

We aimed to reduce excessive packaging. The glass jars required additional packaging, including a carton box and paper stuffing, which some customers found unnecessary for such a small item.

The glass jars were prone to damage when bundled together, especially with the introduction of two new products. Being an online company, we needed a packaging solution that would ensure safe transit without the risk of breakage.

Also, by using lighter and simpler packaging, we aimed to minimise our carbon footprint during both manufacturing and transportation processes. We actually don't save any cost in shipping. For reference, there is a flat rate for packages under 500g.

It was important for us to find an alternative product that remains recyclable. The new PET jars can be recycled, just like the glass jars could be.

To summarise, our intention was to be more environmentally conscious while still providing you with the highest quality product. The cost you pay primarily reflects the value of our product itself, rather than the packaging.


At the core of our business, customer satisfaction and happiness are our top priorities. We would like to send you a package containing our new products, with the hope of retaining you as a loyal customer ❤️.


Sarah ~ Founder

Rated 5 out of 5 stars

BEST PRODUCT EVER

The boric acid suppositories are an absolute GODSEND! I could tell my flora was off :( These suppositories fixed all my problems in less than 12 hours! I'll definitely continue to buy them for the foreseeable future. So easy to use too.
Thanks so much, pinc :)

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service. I purchased the wrong product and without a hesitation they replied and said they will send the correct product, free of charge… what a delight to have such a company that is invested in helping women and their health.. Thankyou again. Will definitely purchase more when needed..

23 February 2023
Rated 5 out of 5 stars

Seamless process!

The process itself was seamless! I was able to track shipment straight away and the team on hand were ready to answer any queries I had.

14 February 2023
Rated 5 out of 5 stars

Fantastic for relieving and helping with BV

First of all Pinc boric acid tabs have helped with my BV symptoms and feeling a lot better now. Didn’t want to take the antibiotics which were prescribed to me as they make me feel unwell and had already been given a misdiagnosis for uti antibiotics for a UTI I didn’t have(only found out over the phone half way through the course)!! So didn’t feel right to take more antibiotics. The tabs a very easy to use and I didn’t notice much except for watery discharge so recommend wearing a panty liner. I took 1 tab every 12 hours for two days and then continued to take 1 tab every 24 hours for a few days after. Highly recommend!
Also want to mention the Pinc team and how helpful and generous they were when it came to my order as the shipping hadn’t updated in a while and I was getting nervous because of the holiday season shipping times but they were prompt and resent me another order to hopefully get to me in time! So relieved and thankful for Pinc!
Definitely a game changer, thank you! 💗☺️

20 December 2022
Rated 5 out of 5 stars

Was a little sceptical at first...

Was a little sceptical at first, but was definitely at a point of being ready to try anything. And fives days in and my confidence is back and my symptoms are gone!

So happy to have finally found a solution to some a 10yr old issue!

27 November 2022
Rated 5 out of 5 stars

LOVE

Everything! Quick delivery and the product is the only thing that has helped- even after the first night the change was huge. Thankyou so much

10 November 2022
Rated 5 out of 5 stars

Immediate relief from a BV infection…

Immediate relief from a BV infection that had been quite distressing with increasing odour & discharge. Felt emotionally distressed by it. Suppository offered immediate relief of all symptoms. I’m 3 days in & will continue for a week.

Only negative was waiting on shipping.

7 October 2022

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