Pine Hosting Reviews 848

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 625 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with the user-friendly interface. However, some customers also noted issues with gameplay slowing down and difficulty accessing server settings to change rates, leading to a less satisfactory experience. A few other people also felt that customer service could be unhelpful, with one instance of an agent telling a customer to resolve an issue themselves.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, quick response times,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the support team's... See more

Service

Customers consistently note positive experiences with service, praising the excellent and fast support... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the speed and efficiency... See more

User experience

People report positive experiences with user experience, highlighting the friendly and easy-to-navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was struggling for almost 3 hours to setup a Minecraft plugin. I'm new to Minecraft plugins/mods even tho they are kind of similar to Rust, but I couldn't get one to work. I was helped within a few... See more

Rated 5 out of 5 stars

The ACTUAL HUMAN BEING chat is very helpful for small questions you don't wanna google for or are too personalized to find easy answers to. Their prices are good and servers run stable. I liked the in... See more

Rated 5 out of 5 stars

Very uncomplicated to get started. Detailed tutorial videos on everything. I had trouble with uploading a modpack and I immediately got help from Shawkat, who did everything for me. Really great, can... See more

Rated 5 out of 5 stars

Shawkat was a very helpful person and solved my issues right away. If you are ever having trouble with things pine hosting staff is amazingly helpful. Will def recommend pine hosting to my friends.


Company details

  1. Gaming services
  2. Web hosting company

Written by the company

Pine Hosting provides quality Dedicated and Game Servers to all our clients at an affordable price. We know the struggles of owning a server, that's why we aim to remove all stress with our easy to use hosting systems and experienced support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

848 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Shawkat was quick and helpful

Shawkat was extremely helpful and responded like lightning. He gave me every answer I was looking for as well as helpful videos to refer back to! Amazing customer service!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I’d highly recommend Pine Hosting to…

I’d highly recommend Pine Hosting to anyone looking to start a server, whether you’re a beginner or experienced. Their support team is incredibly responsive and helpful — they resolved my issue within seconds of me reaching out. It’s rare to find hosting with this level of dedication to helping their users. Outstanding service all around.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Struggled to get plugin to work

I was struggling for almost 3 hours to setup a Minecraft plugin. I'm new to Minecraft plugins/mods even tho they are kind of similar to Rust, but I couldn't get one to work. I was helped within a few minutes and it was fixed and working :D thank you again Shawkat!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

server issue fixed

i opened a ticket and less then 10 seconds i already had someone helping me and identified the issue and sorted it like that no messing around no nothing defo recommend these guys

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Where do I start...

Where do I start.... well amazing service from the team they responded extremely quickly they've helped me plenty of times amazing team.. the panel is the best I've seen easily learned with no prior experience so very good work with that and pinehosting might just be at the top hosntly I'm satisfied with my choice great work team.... And one that helped me a lot (Shawkat) good work G I appreciate your time always thanks

20 April 2026
Unprompted review
Rated 5 out of 5 stars

shawkat is very helpful

shawkat is a very helpful person as i tried to put a texture pack on my server and could not for the life of me figure it out but even through the pain of how long it took they helped me the entire time. a really nice person who was extremely helpful and would not have been able to do it without them!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Pine Hosting on Top

Where to start, they deliver what they say. Great pricing, great support 24/7. Had my server only 5 days and it has been the best experience ever, if you're a pro or noob to server hosting the support they give is beyond greatful. I am sticking with Pine Hosting!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Stewkat Is The GOAT!

Stewkat was amazing, he was very helpful and guided me through resolutions for every issue that I brought to his attention! Thank you good sir!!

15 April 2026
Unprompted review

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