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Pine Hosting Reviews 851

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TrustScore 5 out of 5

4.9

Gaming services
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Review summary

Created with AI, based on recent reviews

Evaluating 625 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with the user-friendly interface. However, some customers also noted issues with gameplay slowing down and difficulty accessing server settings to change rates, leading to a less satisfactory experience. A few other people also felt that customer service could be unhelpful, with one instance of an agent telling a customer to resolve an issue themselves.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, quick response times,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the support team's... See more

Service

Customers consistently note positive experiences with service, praising the excellent and fast support... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the speed and efficiency... See more

User experience

People report positive experiences with user experience, highlighting the friendly and easy-to-navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was struggling for almost 3 hours to setup a Minecraft plugin. I'm new to Minecraft plugins/mods even tho they are kind of similar to Rust, but I couldn't get one to work. I was helped within a few... See more

Rated 5 out of 5 stars

The ACTUAL HUMAN BEING chat is very helpful for small questions you don't wanna google for or are too personalized to find easy answers to. Their prices are good and servers run stable. I liked the in... See more

Rated 5 out of 5 stars

Very uncomplicated to get started. Detailed tutorial videos on everything. I had trouble with uploading a modpack and I immediately got help from Shawkat, who did everything for me. Really great, can... See more

Rated 5 out of 5 stars

Shawkat was a very helpful person and solved my issues right away. If you are ever having trouble with things pine hosting staff is amazingly helpful. Will def recommend pine hosting to my friends.

Company details

  1. Gaming services
  2. Web hosting company

Written by the company

Pine Hosting provides quality Dedicated and Game Servers to all our clients at an affordable price. We know the struggles of owning a server, that's why we aim to remove all stress with our easy to use hosting systems and experienced support.

Contact info

4.9

Excellent

TrustScore 5 out of 5

851 reviews

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1-star

Replied to 85% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Absolutely stellar experience with Pine…

Absolutely stellar experience with Pine Hosting! My buddy was fantastic at guiding me through the server, clearly showing me exactly what steps to take and where to go. Five stars all the way!" And there you have it! Let me know if you wanna tweak anything his name was Shawkat

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Shawkat provided excellent assistance…

Shawkat provided excellent assistance today. I needed to change my server's name and make sure that it appeared in the Rust server list. He told me that I needed to restart the server and then waited while I made sure it was up properly.

29 March 2026
Unprompted review
Rated 4 out of 5 stars

Late night issues arose

Late night issues arose, login issues requiring me to reset my password, but through it all shawkat was very helpful and got my problem fixed as soon as I ticketed on discord.

appreciate the patience.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

I chose Pine

I have used some different hosting sites and pine is the way to go with easy setup and great help from staff like Shawkat helped me out greatly with any issues I had customer service is #1

27 March 2026
Unprompted review

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