Pink Basis Reviews 

1,225
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Wish I could rate less than a one star. Ordered on October 6th and have reached out 11 times via email and left 6 voicemails. Order #310056729. At this rate, I doubt my Halloween costume will be on ti... See more

Rated 1 out of 5 stars

I ordered my costume on the 29h of September. Shipping details were not made until October 6th. It is now the 18th and my package has not moved or made any progress. I need my costume before Halloween... See more

Rated 1 out of 5 stars

Ordered 5 business days ago and still haven’t received any tracking info or anything. I would really like my costume to come before Halloween please help! My order number is #310056797.

Rated 2 out of 5 stars

Love the styles and Pricing, you get what you pay for. Don't mind when something rips or breaks. Hate the sizing, clothes never fit and returning anything is near impossible as they send no return lab... See more

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1.4

Bad

TrustScore 1.5 out of 5

1k reviews

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1.4

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(1,225)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Sale prices

Pinks sale prices are still to high for a sale, when you can go get plenty of underwear and pj for a lesser price and great quality.

20 June 2016
Unprompted review
Rated 1 out of 5 stars

SHIPPING IS TOO HIGH

SHIPPING IS TOO HIGH PRICES ARE REAL REASONABLE.

19 June 2016
Unprompted review
Pink Basis logo

Reply from Pink Basis

Hi Larrielle,

Thank you for contacting PinkBasis.com. We offer free shipping for any domestic orders that are over $50.00. Simply enter coupon code freeship on the first page of our check out. Thank you and have a wonderful day.

Warm regards,
AMI

Rated 1 out of 5 stars
Pink Basis logo

Reply from Pink Basis

Hi,

Please note that for all order that are not approved by our fraud detection program, we will send a e-mail and will also call our customers to verify the orders. Usually this happen when the bill to or ship to information does not match the credit card that was use when the order have been place. We will hold the order for one week and if we do not receive any response or can not get in contact with our customer we will cancel the order to protect our customers and for security reasons. Thank you.

Rated 5 out of 5 stars

Awesome

Awesome clothes and price on sale but need to lower the cost on shipping calculations when your at checkout

16 June 2016
Unprompted review
Rated 1 out of 5 stars

I honestly like the clothing and ordered . I gott antsy when two days went by and I haven't received a tracking number or confirmation email but my money was removed from my account .

Horrible so far I will change my review when I get my tracking number this is scary my birthday is in two weeks !!

15 June 2016
Unprompted review
Pink Basis logo

Reply from Pink Basis

Hi Eriana,

Thank you for shopping with PinkBasis.com. Our records indicate that your order was shipped two days after your order was placed which is our normal processing time and also stated on our website. Your tracking number was sent to the e-mail address we have on file once your order have shipped. Thank you and have a wonderful day.

Warm regards,
PB

Rated 4 out of 5 stars

Great place to find trendy deals

Everything that I have bought has been true to size. I'm a half size in shoes so I have had to make some returns and exchanges and they have been very accommodating each time.

15 June 2016
Unprompted review
Rated 4 out of 5 stars

Good Fit

This outfit is true to size and fits like a glove. I am going to hook up this one piece with a chain belt and hoop earrings!

15 June 2016
Unprompted review

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