My order was exactly what I expected, as per the website description. What I didn't realize is that the quality of the item was far superior to what I've ordered from other suppliers. Shipping came th... See more
Company replied

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2-1283 North Service Road E, L6H1A7, Oakville, Canada
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Reply from PinkCherry Canada
I’ve had an account with Pink Cherry for quite a few years now, and I find the company to be great ! I love that they’re in Canada!
I’ve bought all kinds of products from lingerie and toys, to more intimate items. They carry everything adult related!
Prices and sales are awesome, and delivery is quick, and discreet too!

Reply from PinkCherry Canada
The massaging wand doesn't work anymore after the third charge. Super loud. And the port to plug it in? What a disaster. The sucking toy is noisy. Very noisy.
Dissatisfied and disappointed that stuff from Temu!!! works better.

Reply from PinkCherry Canada
cero costumer service, log in is a nightmare and always have problem with log in password, tracking is impossible

Reply from PinkCherry Canada
Hello Pink Cherry. This is not your fault, but I am extremely disappointed in your currior service.
I listed an address to be shipped to that I was not going to be at , at the delivery time. Dragonfly didn't let me change addresses and I asked to have my package delivered on a different date. They delivered it anyways (not at requested date) outside my door. And the package was STOLEN. After contacting dragonfly they said, it's between me and Pink Cherry. I call BS
I'm asking for a refund, or a re send. Either way someone is losing and it's not Dragonfly and that sucks ! Please contact me when you get this. Thank you.

Reply from PinkCherry Canada
When I attempted to give a review it was never posted. Most likely because it was negative.

Reply from PinkCherry Canada
They offer great prices, an expansive selection of products, great customer service, and excellent shipping practices. Pink Cherry even makes some educational articles to help curious types learn more about topics they might want to try for themselves. Whenever I'm craving something new, they are my first choice.

Reply from PinkCherry Canada
Job done well. Product has good design good feel. All around good experience.

Reply from PinkCherry Canada

Reply from PinkCherry Canada
My partner and I ordered the $200 mystery box. We were NOT disappointed! A great variety of toys at a huge discount! Not only was the selection amazing, but we ordered the week of Valentine's Day and still received our order on time! Would recommended 100%

Reply from PinkCherry Canada

Reply from PinkCherry Canada
Fast fulfillment & shipping, accurate info on size and materials in listings, affordable prices, bomb sales, discreet packaging, all from a company you can trust. What more can you ask for?

Reply from PinkCherry Canada
Great deals and very fast shipping!
Always a pleasure to shop on Pink Cherry (plus the low prices!) good quality product and exact descriptions of them.

Reply from PinkCherry Canada
I ordered the couple package, since ive never ordered any toys before. I wanted to Spice it up with my bf. Im very pleased with all the items. Only down fall for 1 item its XL im small. But I can give it to a friend I know would appreciate it. High priced items. Cant wait to explore them!

Reply from PinkCherry Canada
Delivery was quicker than expected, and when there was an issue with one of my products, the support team was quick to refund me on that item.

Reply from PinkCherry Canada

Reply from PinkCherry Canada
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