Pinkhouseremovals Reviews 12

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Removals Service
  2. Removals company

Written by the company

We are a moving company do all kinds of moves in London man and van service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pink Removals are a truly amazing

Pink Moves Ltd are a truly amazing, professional company and very friendly. I would recommend them any day! Their prices are very competitive, I didn’t even bother to get other quotes because I knew how good they were and that’s all I needed to know.
I had a terrible problem with the person I was buying my new house from, I expected to complete in February, but my seller had other ideas. I contacted Jon at Pink Removals in the February, because he had done my previous move and his company were excellent then . Jon stayed in contact with me throughout my nightmare conveyance and was very supportive until I finally completed on 1st May 2026 and they moved house for me. They actually came the day before with an older truck, they use for garden removals-and loaded the truck up with all my garden stuff and plants, including two big trees in pots. They took my big arbour and a big German wardrobe apart, ready for the move the next day. They were on time and so efficient. The move went totally smoothly and they worked so hard, my family and I were really impressed how easy they made the final stage of my move for me. They re-assembled my arbour and wardrobe for me at my new house, I can’t recommend them enough and I can’t thank them enough.
Thank you so much, Jon and your brilliant team,. Your support, kindness and friendliness were second to non. I give you five stars all the way. 😊

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Very good service would recommend

Very good service would recommend, very helpful and friendly made my journey very easy and quick.

27 November 2024
Unprompted review
Pinkhouseremovals logo

Reply from Pinkhouseremovals

Thanks for leaving a review
Much appreciated hope to see you soon.

Kind regards

Pink house removals
Team

Rated 5 out of 5 stars

Excellent & Reliable service!!!

Falsal is more than reliable! He is committed and reach you on every steps before and during the process.

I was really pleased and impressed by his professionalism. And til today he’s always ready to help and invest his time for the customers to be happy & well treated.

Thank you for being patient, available and trustworthy.

Do not hesitate to book him.

Regards
Dorine

30 June 2024
Unprompted review
Pinkhouseremovals logo

Reply from Pinkhouseremovals

Hi
Dorine

Thanks for you comments appreciate your honest review of the company our customers are the backbone of this company.

Look forward to working with you soon and thanks for taking your time out for a review.

Kind regards

Pink house removals team

Rated 5 out of 5 stars

Highly recommended!!

Amazing service through out, we had some misunderstandings regarding stuffs but they went extra miles to sort everything out smoothly. Highly recommended,as was very reasonable price but excellent services.

10 November 2024
Unprompted review
Pinkhouseremovals logo

Reply from Pinkhouseremovals

Hi

Jaha Ahmed ,

Hi thanks for leaving a review ..it does make as improve our services for future clients and also we appreciate your honest review we strive to be better.

Kind regards
Pink house removals team

Rated 1 out of 5 stars

Zero stars would be generous

Zero stars would be generous. Regardless of what anyone pays, every customer deserves respect—not to be treated poorly just because they chose a budget service, as you put it. This mover expected two women to lift a sofa by themselves and had to be asked repeatedly to help. In his rush, he damaged the wall, several items, and even pushed one of us while holding the sofa. His attitude was unprofessional and disrespectful, making rude remarks, including a racist comment toward my mother. He didn’t deserve a penny. I would never recommend or use this service again.

6 November 2024
Unprompted review
Pinkhouseremovals logo

Reply from Pinkhouseremovals



---

Dear Jo Simmons,

Thank you for your feedback. We sincerely apologize for any inconvenience you experienced during the sofa removal.

On the day of service, we were called to pick up a sofa with a quote of £90, which was later discounted to £40 as part of our charity initiative. Our driver traveled over 30 miles with the intention of providing you with the best possible support.

Upon arrival, our driver encountered two ladies who assisted with the pickup. Unfortunately, during the handling of the sofa, it slipped due to its weight. The driver suggested that hiring an additional person might have been beneficial, as the sofa was quite heavy and difficult to manage safely.

At the drop-off location, the driver was instructed to use a trolley for delivery. However, the uneven ground and grass made this approach impractical. Despite feeling frustrated, our driver remained committed to helping and went inside to assist with the delivery.

After checking the dimensions of the doors inside your house, the driver realized that dismantling the sofa was necessary to complete the task, but this service had not been booked in advance. We recommend that such services be arranged ahead of time for future reference.

The situation became more challenging when the sofa inside also could not be removed due to size constraints. The driver offered to help with bringing the other sofa inside, but the conditions made it impossible to finalize the task.

We take all customer feedback seriously and appreciate you bringing this situation to our attention. For further assistance or to discuss the matter in detail, please feel free to call or email us.

Thank you for your understanding.

Kind regards,
Pink House Removals

---

Rated 5 out of 5 stars

The company is more than great

The company is more than great. I recommend it to everyone. Good prices. Keeping of promises and nice people. Thank you guys. We’ll see again.

11 October 2024
Unprompted review
Pinkhouseremovals logo

Reply from Pinkhouseremovals

Thanks for your comments
See you back soon.

Pink house removals team

Rated 5 out of 5 stars

Great removal Job

Great removal Job. I am very happy with the way everything was handled. Thank you.

12 October 2024
Unprompted review
Pinkhouseremovals logo

Reply from Pinkhouseremovals

Hi thanks for your comments,
We appreciate you took some time out
Hope to see you soon.

Rated 5 out of 5 stars

Efficient and trustworthy

Faisal was great and helped us move our things to the new place. Amazing service!

7 September 2024
Unprompted review
Pinkhouseremovals logo

Reply from Pinkhouseremovals

Thanks 🙏 for your comments,
I appreciate you taking your time out.
Have a wonderful day
Pink house team

Rated 5 out of 5 stars

Excellent service

Excellent service, kind and respectful.
I've hired their services at last minute and they have always helped.
I can recommend

7 October 2024
Unprompted review
Pinkhouseremovals logo

Reply from Pinkhouseremovals

Thanks for your comments we appreciate your business.

Rated 5 out of 5 stars

Professional and on time .This is our…

Professional and on time .This is our second time using pink house removals .They moved us from our old property back in March ,all went smooth,all was handled professionally and assembled back in to the new house ,stress free.The second time we used them last week when we purchased new sofas ,they delivered in the given slot .Highly recommend this company .Thanks

1 October 2024
Unprompted review
Pinkhouseremovals logo

Reply from Pinkhouseremovals

Thanks for your kind comments we appreciate you taking time for a review.

Pink house removals
Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look