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Company details

  1. Business Services

Information provided by various external sources

www.pinopen.com is one of the kind online store for all your office needs like Stationery Supplies, Pantry Products, Housekeeping and hygiene products and more in India. Focus on providing the best online shopping experience to our customers by providing a vast range of Quality and Branded products with prompt, smooth and satisfactory after-sales service, despite keeping our prices very low and competitive.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I placed an order on 13th May,2020

I placed an order on 13th May,2020. Its 23rd May already, the order status still shows processing even after 10 days. I did not get any message till date mentioning when should I expect the delivery, nor did I hear from pinopen team even though I sent them mail enquiring about my order. Tried calling quite a few times, but the number is out of order. I understand the lockdown situation, but this is highly unprofessional. There is no way to cancel the order and request for refund. I already paid for the order and I'm stuck. Extremely disappointed with this experience.

23 May 2020
Unprompted review
Rated 3 out of 5 stars

i have ordered for 6 battery on 6th Nov…

i have ordered for 6 battery on 6th Nov 2018 and Amount has been deducted from account and there is no transaction failed but i got a message saying transaction might have been incomplete and when i tried clicking Contact us in their website Pinopen.com , the link does not work at all and there is no option that i can see to contact them or their customer care . However, i got 6 new batteries today i.e. 13th nov and so they are not fraud at all and happy with the product received. They can improve on their customer support though.

11 November 2018
Unprompted review
Rated 5 out of 5 stars

Peace of Mind

A wide Variety of items collection at genuine price tag

17 August 2016
Unprompted review
pinopen.com logo

Reply from pinopen.com

Dear Anand, Thanks for you appreciation :)

Rated 4 out of 5 stars

Tracking is not possible

Tracking of items is not possible.

18 July 2016
Unprompted review
pinopen.com logo

Reply from pinopen.com

Hi SAPTARSHI GHOSH, Thank for your valuable feedback. We have upgraded the tracking system on our web store you may track you order now in your registered account :)

Rated 2 out of 5 stars

Damages/Leaked content

caps are damages.. contents leaked..

18 July 2016
Unprompted review
pinopen.com logo

Reply from pinopen.com

Dear SATYA BALASUBRAMANIAM, We are very sorry for the inconvenience caused to you for the damaged product. We have already taken your complainant and credit note has been assigned to you for the fresh purchase. We make sure such miscarriage will not happen in future. Thanks for bringing this to our kind notice.

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