TLC Reviews 25

This company offers a terrible product, it didn’t do what they say, their admin is terrible until they want debt collected. I was contacted by Pinpoint media to create and run videos in Gym and Leisure Centres locally. The salesman came to my house and I did feel under pressure to sign but I still did. Production of the video was fine but the actual viewing of the video was terrible. I actually went to the leisure centre in Cheadle where it was supposed to be playing. I stood looking for it for about 30mins but I didn’t see it play at all. I was expecting to at least get a few calls but I received no phone calls or enquiry’s at all. After 2 months they made a mistake on their paperwork and all payments stopped. I thought that’s good as I only paid £621 for their work. I didn’t hear anything until January this year when I get a telephone debt recovery company calling asking for all the money. I said I hadn’t got any money because of lockdown and I go no work from the advert. I said I would pay the remainder in instalments even though I thought their service was terrible and it was a bad idea. They said they couldn’t take instalments. I now have a demand letter for all the monies of it plus £250 extra charges. DO NOT USE THIS COMPANY THEY ARE ADVERTISING SHARKS!

Absolute scam! All the 1 star reviews are just what happened to me! Took £1482 out of my account with zero advertising. Considering not a single venue has been open I find it hard to see what I'm supposed to of payed for. This has been my first few years of a new shop and this has been devastating to my small business and with lockdown. Then to receive an email saying you have signed me up for a second year!
I want a full refund.
I will be taking this further!
I just hope you don't catch anyone else in your cowboy net!
I spoke to a 'boy' over the phone who had no sympathy at all just the fact that I had signed a contract.
Just to let you know you didn't stick to your part of the "contract".
Please don't use theses guys!

AVOID LIKE THE PLAGUE
As a business owner myself I know how much a bad review can impact a company when the business hasn’t had chance to rectify the issue, so I haven’t taken this review lightly and I have been giving so called ‘Leisure Channel’ 8 months + to refund me for the service or more like a complete con.
I was first sold by the salesman something that should have been extremely high quality work and promised videography of my business to go on the Tv’s in the BAE leisure centre.
After i signed on the dotted line... from there on it just went down hill.
I was completely miss sold and i was left with a shabby art workout’ which i could have done better on canva.
I was told they wouldn’t be providing a video which i was promised on signing up.
I refused the art work and told them not to proceed with the works.
They ignored me and carried on anyway, and more to the point kept taking large sums of money from my account, i managed to block payments at my bank for formally pin point media.
They changed the name of the business to ‘Leisure Channel’ (i presume because of the amount of bad press they had)
Leisure channel then went and illegally took money out of my account under the new name! Had to call the bank to get my money back.
They then also tried to tie me
into a second year and luckily after endless calls to the ‘operations manager’ Rhys he finally agreed to cancel the second year. He played this off as if he was doing me a ‘favour’
The whole situation and company is a complete con and I don’t know how Darren Spedding the director and his team can get away with it.
By looking at other reviews i don’t look like i’m the only one to be conned and sure much more to come.
Avoid at all costs and i’m sure Karma will creep back round at some point!

I can’t comment on the advertising boards as I have not seen one, what I can say as this proved a bad investment for our company as we never even had one mention of our advert getting seen in 12 months, thats not to say it wont work for other companies, what everyone should be aware of is the cancellation policy and the auto renew, when you sign an agreement the salesman will tell you year two is optional and it will say this on your agreement, what they wont tell you is that if you don’t cancel the “optional” 2nd year in writing they will auto renew your contract, typical salesmen tactics put a cross in the box “sign here, here and here just standard terms and conditions you know” not standard terms and conditions at all, any company that has to operate in this way has something to hide, its unethical and sneaky, leisure centres aren’t even open and my 2nd year adverts have not started but they still want to try and force me into a second year,
Forcing people to buy things they don’t want is wrong, its not like they had to make a product for us or as if its a bespoke service its just a con from an unethical company, My advice is to avoid avoid avoid.

In response to your reply, your contracts have the choice between optional for the second year or you can choose to sign up for two years in a row, this is on the front of them, its not till you delve into this within the terms and conditions (that your salesman brush over while they get you to sign), that you find out its optional but will still auto renew if you dont cancel which defeats the object of “optional” for a second year, it was miss sold to me on this basis, i dont know how you can’t find any correspondence from me either because I have an email from you saying i have to pay my invoice immediately, this was sent to me after I questioned the auto renew and said I would not be paying for a second year!
I shall see you in court and you wont be getting a penny more off me.

Fantastic service got advertisement right straight away brilliant

Excellent customer service.
Kind, patient and extremely professional.
Will highly recommend!!

Brilliant advert, fantastic return. The design team, and customer service team have been brilliant in every step of the way. Highly recommend.

absolute cowboy company, salesman told us nothing but lies from the start.
didn't deliver what was promised. the only plus is the design team did great and the adverts do look very good.

My company Boxing Awards, has just started working with Pinpoint Media. A very professional organisation, who deliver exactly what you want. 5 star company for sure. Regards "Q" Shillingford MBE.

Pinpoint provided a digital screen for a large scale event for Blackpool Better Start. They provided a professional and friendly service and on the day went above and beyond to deliver the best experience for us. They can can take your assets whether they be animations, posters or just images and build you a optimised schedule. Great experience, will use again.

Great support from Johnnie Walker of Pinpoint Media in creating us a fabulous new website. Nothing was too much trouble and he was so relaxed about everything. The transition from old to new was smooth. It was a pleasure working with him. I know Pinpoint Media do so much more than building websites, so I hope to get an opportunity to work with them again on another project in the future. Thanks Johnnie.

Highly recommended. The guys at pinpoint let me use their digital display to show some of my photography work at Poolfoot Farm. From the uploading of images to set up on the day the team were first class. Definitely looking to use the display again. Had nothing but amazing comments. Thank you for helping to support grassroots football. Tim Brice Photography

Highly recommended! - we have been working with Pinpoint Media on a recent advertising campaign, in particular with Giles Hellon, who helped design our electronic advert. He was great to deal with, had good attention to detail and was very patient throughout the process.

Thank you for your help.

DMT vehicle Leasing now uses the services of pin point media, the service which we have been provided is second to none. Highly recommend.

Pinpoint Media were excellent. Would highly recommend.

Fantastic service from the team at Pinpoint Media! Very happy with the outcome provided to us - highly recommended.

Fantastic service, very friendly and incredibly helpful team, who got the ad finished really quickly and to a high standard which was exactly what we wanted and more! Would definitely recommend to anyone, a massive thanks to the whole team at Pinpoint!

Very professional and friendly company! Talulah captured exactly what were looking for in our advert and i would highly recommend

Thank you
Gaming Direct

Excellent service from the team at Pinpoint, always courteous and a pleasure to deal with. Their creativity is 2nd to non and they came up with some great ideas for my advertising campaign.
I would highly recommend to anyone wanting a reliable and professional team with a creative flair.

Great team, do exactly what you ask