My contact person Amy Hess is super nice and prompt to my concern. She made the entire process with smooth experience although there was little hiccups by another rep. There were lots of confusion on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amy was very pleasant, helpful and thorough in explaining everything to the owner and I on how to use the credit card machine. She also went above and beyond with changing functions on the machine... See more
Company replied
Accepting credit cards can be an asset but a headache for business owners. The whole process is confusing but not with this company. When I need help and I call Amy she's always thorough, patient and... See more
If you need credit card processing, Pinpoint Payments is the way to go. They have many options for just about any kind of business and will help you get the payment processing that works best for your... See more
Company details
About Pinpoint Payments
Written by the company
Not Just A Payment Processor. We're Your Payment Partner.
Tired of getting lost in the fine print? We keep it simple. Pinpoint delivers real savings, real support, and real results. While others charge more and do less, we do the opposite—cutting costs, eliminating stress, and actually showing up when you need us.
✅ Real Support From Real Humans in the US
✅ Full Transparency with No Hidden Fees
✅ Friction-Free Setup To Avoid Disruptions
✅ Quick, Easy, and Simple Approval Process
Worried about switching providers? Don’t be.
We make the transition friction free, so you can run your business and we’ll handle the rest. Thousands of businesses nationwide trust Pinpoint because we do what others won’t: show up, follow through, and keep things simple.
Pinpoint Payments
Written by the company
- Your Business. Your Payments. Your Success.
- We provide more than just payment processing—we equip businesses with the tools they need to grow.
- Merchant Services
- Secure, seamless credit card processing for every business type.
- Point of Sale (POS) Solutions
- Smart, modern and easy to use POS systems built for efficiency.
- Hardware & Equipment
- Smart, reliable, credit card terminals for every business type
- Need working capital?
- Our Business Funding options help keep cash flow strong.
- Struggling with disputes?
- Our Chargeback Management platform helps prevent, reduce, and fight chargebacks—protecting your hard-earned revenue.
- Everything you need. One trusted partner. Let’s build a smarter payment solution for your business.
Fast Approvals.
Start Accepting Credit Card Payments Today.
Pinpoint offers superior customer service serving thousands of businesses around the world.
Contact info
1111 Lincoln Road, Suite 500, 33139, Miami, United States
- (888) 370-9596
- sales@pinpointpayments.com
- pinpointpayments.com
Payment Processing - Simplied
The best person to help you with…
The best person to help you with whatever you need. Excellent service
16 March 2026
Unprompted review
Reply from Pinpoint Payments
Thank you for the great feedback! We're always happy to help and appreciate you taking the time to leave a review.
Reply from Pinpoint Payments
Thank you for the review! Providing excellent service is at the core of what we do, and we appreciate you taking the time to share your feedback.
Reply from Pinpoint Payments
Thank you so much for the kind words! We’re lucky to have Amy on the team. I’ll be sure to pass this along to her. Feedback like this means a lot to us.
Excellent customer service
Amy was very pleasant, helpful and thorough in explaining everything to the owner and I on how to use the credit card machine. She also went above and beyond with changing functions on the machine that we needed in order to do for our business.
19 February 2026
Reply from Pinpoint Payments
Thank you for the great feedback. Amy does a fantastic job making sure everything is clear and set up properly. I’ll make sure she sees this!!
Was a pleasure talking to Dawn
Was a pleasure talking to Dawn
But need a phone call
2 September 2025
Reply from Pinpoint Payments
Thanks for the great review! We’re glad to hear the setup was smooth and fast—exactly what we aim for. Appreciate the recommendation and look forward to continuing to support your business.
Dawn was great at explaining everything
11 July 2025
Reply from Pinpoint Payments
Thank you for the great feedback! We're thrilled to hear Dawn was able to clearly explain everything! We appreciate your support!
Pinpoint is always there for us
Pinpoint is always there for us. If we need more credit or another account they always come through. They are the best!!!!
20 June 2025
Reply from Pinpoint Payments
We really appreciate your loyalty and support! It means a lot to hear that we've been able to come through for you consistently. We're always here whenever you need us—thanks for being such a valued part of the Pinpoint family!
Very helpful in set up and training
I enjoyed the overall experience. I've yet to use my new machine, but I'm excited to see how far we can go. Thank Yall.
24 June 2025
Reply from Pinpoint Payments
Thanks for the feedback, Shawn! We look forward to continuing our work with you as well!
Reply from Pinpoint Payments
Thank you so much for the kind words! We're thrilled to hear everything is working great. If you ever need anything or have questions down the road, we're always here to help. Appreciate your trust in us!
Reply from Pinpoint Payments
Thanks so much, Noah. We really appreciate your feedback and look forward to continuing our partnership with you!!!
Easy switch
Great team and even better support. Made my decision to switch that much easier. No disruption to my daily operations, honest and fair people. Can't ask for more than that.
2 May 2025
Reply from Pinpoint Payments
We appreciate the kind words and are happy to your journey was smooth in your transition! We look forward to continuing our partnership together!!
Nic was a great representative
Nic was a great representative! We are excited to start using this company for our small business
25 April 2025
Unprompted review
Reply from Pinpoint Payments
We're so glad to hear that and excited to have you on board. Looking forward to supporting your business every step of the way!
It’s extremely nice to work with Nic…
It’s extremely nice to work with Nic who helped tirelessly to put business in a right footing. He is professional, dedicated and know how
30 April 2025
Unprompted review
Reply from Pinpoint Payments
Thank you so much for the kind words. It’s been a pleasure working with you as well. We're glad we could help get things on the right track and we're here if you need anything else! Let’s keep building!
Good customer service
In working with Mrs. Amy, I felt piece of mind knowing that she worked every angle to make sure I received the best services possible. I really appreciate her.
12 March 2025
Reply from Pinpoint Payments
So glad to hear Amy had your back! She truly goes the extra mile, and we’re lucky to have her. Appreciate you sharing this!!!
Restarting a business after Covid
Restarting a business after Covid !
Having to establish new corp and new relationships has been very hard last few yrs
With pinpoint and all the people there has been like a deep breath of fresh air . Relationships . Is what any small business needs . So thank you . And cool gateway software with tap feature
14 March 2025
Reply from Pinpoint Payments
Thank you so much for sharing this, Scott! We know how challenging it can be to rebuild after something like Covid, and we're truly honored to be part of the comeback story. Our team is all about relationships, so hearing that it’s made a difference for you means the world to us. We're glad you're happy and enjoying tap feature too — here's to smoother systems and continued success ahead!!
Our situation was handled quickly and…
Our situation was handled quickly and with ease when we called in.
7 March 2025
Reply from Pinpoint Payments
Thanks, Brian! Happy to hear this :)
Outstanding, Professional and Immediate services.
Pinpoint is attentive and professional to our company's needs. Their Staff is supportive and go over and above for us their customers. Always available by telephone and/or email. Thank you.
4 March 2025
Unprompted review
Reply from Pinpoint Payments
Thank you so much for your kind words! We truly appreciate your trust in Pinpoint and are grateful for the opportunity to support your business. Our team is always here to go above and beyond to ensure you have the best experience possible. If you ever need anything, don’t hesitate to reach out. We look forward to continuing to serve you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.