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Pintail Candles Reviews 213

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TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the beautiful and long-lasting fragrances of the candles and diffusers. Many appreciate the high quality of the items, noting that the scents effectively fill rooms and burn evenly. The delivery service is frequently described as quick, efficient, and well-packaged, and the overall ordering process is considered easy and straightforward. Reviewers also commend the excellent customer service and the great value for money, especially with the mystery boxes. However, some customers also noted occasional issues. A few people experienced headaches from the candle fragrance, while others mentioned that wicks sometimes moved off-center, affecting burn time. There were also isolated reports of orders not being delivered as expected or experiencing excessive smoke from candles.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the beautiful, high-quality... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the high quality of the candles,... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick and swift... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process simple and easy,... See more

Based on these reviews

Rated 5 out of 5 stars

Beautiful candles that smell amazing when burning and Ive tried plenty which look good but don’t deliver on smell so these are a win win . Always a quick straightforward delivery and very competitivel... See more

Rated 5 out of 5 stars

I’d previously bought Pintail Candles over the Christmas period and was seriously impressed by the absolutely gorgeous fragrances that I was, once again, tempted to try the Spring range and it has n... See more

Rated 5 out of 5 stars

My first purchase with Pintail Candles was signing up to the monthly subscription for December after watching a sneak peek on Social Media. I’ve just received my third subscription box today and I’m s... See more

Rated 5 out of 5 stars

I found Pintail Candles last year and gave a couple as gifts and kept one for myself, this year I've had requests for them so purchased a few and obviously a couple for myself! Delivery could not be f... See more

Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful candles that smell amazing…

Beautiful candles that smell amazing when burning and Ive tried plenty which look good but don’t deliver on smell so these are a win win . Always a quick straightforward delivery and very competitively priced. I shall be ordering for some time to come, especially the mystery boxes which are amazing value for money 😊

30 March 2026
Rated 5 out of 5 stars

Fab u lous Candles!

Fantastic service ordered and received in excellent time candles not only smell amazing but look amazing too. I don’t buy candles from anywhere else. The scents are top quality and candles last for ages!

30 March 2026
Rated 5 out of 5 stars

Nice surprise !

Nice surprise box of candles since I didn't know which scents I would be receiving plus it was half price.I'm saving it to gift to a friend.

30 March 2026
Rated 5 out of 5 stars

Another fabulous gift

I bought a mixed box of the spring scents for a friend and it went down an absolute treat. Also really appreciated the warm customer service when I emailed to ask if I could include a gift note. My experiences with Pintail have always been excellent and the scents are second to none!

26 February 2026
Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company. The scents are fabulous, packaging is sustainable and I love the candle designs. The fact that you’re supporting an independent business who cares about their products and their customers is one of their strengths. Really recommend their monthly subscription too!

2 February 2026

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