pintydevices.com Reviews 100

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their durability and craftsmanship. Many people are impressed with how well the products perform, noting their accuracy and ease of use, especially considering the price point. Reviewers frequently mention that the items hold zero effectively and are a great value for the money. However, some customers also noted issues with the products, such as missing parts, defective triggers, or items arriving in a used or damaged condition. A few people experienced problems with products leaking air or not functioning correctly after a short period. While a small group of people felt the pricing was ambiguous, the general sentiment was that the products offered excellent value.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its good quality and reasonable... See more

Quality

People report positive experiences with quality. Many customers praise the build quality, noting that... See more

Price

Reviewers highlight ambiguous aspects of price. Many consumers consider the products to be budget-friendly... See more

Based on these reviews

Rated 4 out of 5 stars

They made a mistake which I can understand and they offered me a full refund and were very attentive I am very grateful to the level of customer service, I would do business with them again

Company replied

Rated 4 out of 5 stars

I love everything about the pinty thumper, fast shipping. Left one star because the trigger is defective on the one I received, will update if resolved satisfactorily. Currently it is unsafe to shoot... See more

Company replied

Rated 4 out of 5 stars

The scope was easy to mount with the rings included. The windage and elevation is easy and accurate. This scope is great value for the money!



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

100 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

"Absolutely top-notch gear

"Absolutely top-notch gear! I'm blown away by the quality and durability. Everything is clearly built to last, and the customer service was fantastic. Highly recommend this company for anyone serious about the being tactical on a budget"

26 February 2025
Rated 2 out of 5 stars

THE Shipping was alright

THE Shipping was alright. The Scope doesn't fit the Air Pistol I bought it for Umarex Trevox 177 cal. Going to have to get a Gunsmith to see if he can make it work.

25 February 2025
pintydevices.com logo

Reply from pintydevices.com

Dear Roger,

We are really sorry to hear that the scope didn't fit your Umarex Trevox 177 cal. air pistol. We understand how frustrating that must be. We'll definitely look into this issue and see what we can do to help.

A follow-up will be sent to your mailbox within 48 hours. If you need any other assistance or have any other concerns, please let us know. We want to make sure you're satisfied with your purchase.

Best regards,
PintyScope Customer Service

Rated 1 out of 5 stars

I ORDERED A RED DOT AND I HAVEN'T…

I ORDERED A RED DOT AND I HAVEN'T RECEIVED IT AND THERE'S NO PHONE NUMBER FOR ME TO CALL.

27 December 2024
Unprompted review
pintydevices.com logo

Reply from pintydevices.com

Hello Jeff,

We hope this message finds you well.

We are truly sorry to hear that you did not receive the red dot. Upon further checking, we replied to your message on the same day as your email. Could you please check your mailbox and get back to us at your earliest convenience?

Our email is contact@pintydevices.com, and we will always be here to assist you.

Once again, we apologize for any inconvenience and appreciate your patience and understanding. We value your business and look forward to the opportunity to make this right.

Thank you for bringing this to our attention.

Best regards,
PintyScope Customer Service

Rated 5 out of 5 stars

Quality way above the price

I am very pleased with this scope. It was priced so low that I thought it was going to be worthless and get what you pay for cheap stuff. However this scope was well above in quality for the price. I don't have a rifle to put another one on but I will definitely purchase another one from pinty when I get another firearm. Thank you for being such reasonably priced and above quality craftsmanship.

28 October 2024
Rated 4 out of 5 stars

Customer service trouble which made things right.

I had a defective scope and it took to long to get a replacement, which should be in the mail soon. That said, Pinty came through in the end and is replacing the broken Red Dot Scope. Restored my confidence in your customer service and would buy from Pinty again. I've been buying Pinty products for many years.

1 October 2024
Rated 1 out of 5 stars

BEWARE. Bait and switch scam!!

I ordered a functional 22. I did not get the item I ordered, instead I was sent a cheap plastic toy. A typical BAIT AND SWITCH scam.
Don't trust Trustpilot!

30 September 2024
pintydevices.com logo

Reply from pintydevices.com

Hi Loring,

We are sorry for the issues you are having with the item, and we have sent an email with a solution to your mailbox. Please check if you received it.

If you need further assistance, please email us at contact@pintydevices.com, and we will provide further assistance accordingly.

Best regards,
PintyScope Customer Service.

Rated 1 out of 5 stars

ear muffs

imagine my surprise when i opened the box the ear muffs were in and i found the instruction booklet in some foreign language. pictures so tiny it hard to make out. found the battery compartment by complete accident.
can't say if i will ever buy anything from them again

19 August 2024
Unprompted review
pintydevices.com logo

Reply from pintydevices.com

Hi Todd,

We are sorry for the issues you are having with the instructions, and we have sent the correct version to your mailbox. Please check if you received it.

If you need further assistance, please email us at contact@pintydevices.com, and we will provide further assistance accordingly.

Best regards,
PintyScope Customer Service.

Rated 5 out of 5 stars

Pinty Devices has the absolute best customer service!

Pinty Devices has the absolute best customer service of any vendor I've ever dealt with thus far... As an example, I had an order get "lost" during shipping about year or so ago... I contacted them about it and they immediately priority shipped me a replacement with no questions asked... When the "lost" order eventually turned up, I decided to keep it and they let me have it at a discounted price for the inconvenience... My most recent experience involved an item that was shipped in from overseas... It ran a little late so they gave me a partial refund as a Customer Satisfaction gesture... Pinty has quality merchandise at very competitive prices and absolutely unmatched customer service! I am a repeat customer and will continue to buy from them as my needs dictate...

26 July 2024
Unprompted review

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