Pip&Nut Reviews 

54
•
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, most reviewers were somewhat happy with their experience overall. Many consumers regularly find the peanut butter and nut butter cups absolutely delicious, praising their rich flavor, quality ingredients, and smooth texture for daily snacking. Reviewers additionally appreciate discovering healthy snack options that suit specific dietary requirements, making it easier to enjoy sweet treats without compromising on lifestyle. Some reviewers were not happy with the product consistency, noting that several jars arrived excessively runny, watery, or separated into an unpleasant oily layer. A few people also mentioned receiving batches that felt extremely dry, alongside valid concerns regarding surprisingly short best-before dates on ordered items.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many customers praising the delicious taste and great... See more

Quality

People report ambiguous experiences with quality, as customers frequently praise delicious oat bars, smooth... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Really not nice chocolate and hazelnut spread. Dry but with oily layer on top, not sweet enough and can't taste chocolate or hazelnut in it. Won't buy again

Rated 2 out of 5 stars

Opened the jar to see an oil slick which was very off putting. Taste OK but would not buy again and price excessive.

Rated 2 out of 5 stars

Just opened a jar of the smooth peanut butter, liquid on top, I stirred it, liquid all the way through, I could pour the whole jar out.I have never come across peanut butter like this, more like peanu... See more

Rated 2 out of 5 stars

Just can't believe this is not peanut sauce, it is so runny and difficult to keep it on my toast. I won't buy this again as I have bought a lot better in the past.


Company details

  1. Food producer
  2. also in
  3. Food Manufacturer
  4. Health food shop
  5. Sweet shop

Information provided by various external sources

We make delicious natural nut butters and almond milks. Made from only the best ingredients, all our products our free from palm oil, refined sugar, stabilisers and additives.


Contact info

  • Stoke Newington Road 36, N16 7XJ, London, United Kingdom

  • pipandnut.com

2.9

Average

TrustScore 3 out of 5

54 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(54)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

What, no nuts?

I opened the tub of almond butter, and began to stir the contents, stirring, stirring, still looks like slop! Where are the almonds in this product? It’s rubbish! Won’t be buying again. They didn’t have my usual brand so tried this, feel ripped off.

5 March 2024
Unprompted review
Rated 2 out of 5 stars

Top Products - No Customer Care

Amazing how companies care less and less about their customers these days.
Pip and Nuts products are the best around without a doubt in terms of peanut and almond butter in my opinion.
However there is no customer care.
I tried placing an order online but at check out it would not let me proceed with the payment.
I emailed them three times to kindly ask for assistance to complete the payment but no one bothers getting back to me.
Very disappointing.
Their reviews would be top ones if only they worked on improving customer services.

13 July 2023
Unprompted review
Rated 1 out of 5 stars

I absolutely used to adore this…

I absolutely used to adore this company, purchasing their products every single week from Sainsburys. So much so, I thought I'd support the company and place an order directly. Well... 1. The order didnt arrive in the time as specified on their website. 2. They sent me an incorrect item. 3. I emailed them to point out the mistake, and two emails and over a week later, they still haven't bothered to reply. Seriously considering not purchasing from them again, even from the supermarket, never mind how lovely I found their products.

4 April 2023
Unprompted review
Rated 5 out of 5 stars

Lovely peanut butter & good service

I'm very happy with the service I've experienced - good delivery and good updates on the progress of my parcel. My husband loves their range so I've ordered a load more! Good website, nice products. Will no doubt be back!

12 December 2022
Unprompted review
Rated 4 out of 5 stars

Yum!

In love!
I love the Pip&Nut products, ordered online and arrived swiftly.
One of the jars had leaked a little, so perhaps reviewing the packaging? The packaging was sustainable though, which I liked.
Thanks!

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Customer Service is on another level

I have been subscribed to this company for a while,only for crunchy peanut butter, they always delivered so I had no issues so it was just alright company. But what made me appreciate this company beyond happiness was when I was away from home and forgot to cancel my order and it got shipped back to them THEY'VE CONTACTED ME and asked if everything was okay. Without me even mentioning anything! I explained the situation and they offered to re-send it (FOR FREE) and sent me a PB cups as well! If this doesn't scream the best customer service ever and that they actually care then I don't know what does. Thank you Mary for helping me and thanks this to the company!

19 September 2022
Unprompted review
Rated 1 out of 5 stars

Seal was broken when the jar was delivered

Received some items from them as a gift from a friend. Seal for one of the jar is broken and when open the lid for one of the jar, there are white dots on the surface of the spread. I provided the feedback and left message at their webpage in early dec 2021and I am still waiting….

6 January 2022
Unprompted review
Rated 1 out of 5 stars

Oil with crunchy almonds

I bought their Crunchy Almond Butter. As expected it needed stirring. However after stirring the product was just oil with bits of almond floating in it. The Company seemed to think that was acceptable. It was disgusting.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely love the products, good for eating plain, to cook and bake with as well

I absolutely love the products. The peanut butters are perfectly creamy and perfect for eating on its own + using for baking (which i do often). Their flavor options are interesting as well, I really enjoyed their Gingerbread almond butter for example.
just one thing, the shipping was massively delayed on one of my orders (as in longer than a month, almost two.. not how long it said it would take). BUT I will still give 5 stars because their products are just that amazing and deserve it. Also, their customer service is stellar. They were very apologetic when this happened and replied right away (best guess was delay due to COVID).
anyhow, 12/10, will continue to order <3

3 March 2021
Unprompted review
Rated 3 out of 5 stars

Greenwashing

Tasty but the greenwashing is problematic. Packaging cannot be recycled or composted! There are alternatives but they pretend there aren't.

30 January 2021
Unprompted review
Rated 5 out of 5 stars

These guys are great! :D

They accidentally sent my food bank peanut butter donation twice and only charged me for one!
Great company - very kind attitudes and outlook. :)
Shipping was fast and their products delicious too!

18 November 2020
Unprompted review

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