Pippeta Reviews 

164
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the wireless breast pumps very convenient, highlighting strong consistent suction and easy handling during their daily routines. Many parents also appreciate the useful weaning products, bottles, and storage bags that simplify feeding babies and toddlers. However, some reviewers were not happy with faulty motors, poor battery life, and frequent leakage issues. Several people reported that the motorized parts easily detached during use, while others noted that buttons and screens frequently froze or got stuck. Additionally, customers expressed frustration regarding the lack of timely support when dealing with these equipment failures.

What people talk about most

Product

Users describe ambiguous interactions with product, as many reviewers praise the breast pumps for their... See more

Quality

Reviewers mention ambiguous feedback about quality, with several consumers praising the great suction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve loved my breast feeding journey thanks to my Pippeta breast pump! I’ve been able feed my daughter at night then prep bottles for my husband to share the feeding experience whilst I nap. Highly re... See more

Company replied

Rated 5 out of 5 stars

Great little pumps by Pippeta, they have a been a life saver for me. Super convenient and very easy to use especially being a busy mom of 2, I take them everywhere with me. I use them in the car and t... See more

Company replied

Rated 5 out of 5 stars

I am very happy with my new products from Pippeta ,they are really good quality and the suction on the bowl and plate is fab ! Will definitely be purchasing from here again .

Company replied

Rated 5 out of 5 stars

A great breast pump, I bought it as my original pump broke, this is definitely an upgrade, easy to use, have used it at home and when out and about.

Company replied


Company details

  1. Maternity Shop
  2. also in
  3. Baby shop

Written by the company

Pippeta is an award-winning mum-run Mother & Baby brand created to make feeding easier with products that are simple to use, simple to buy, and simple to get support for. It takes a village to raise a family. Think of us as your neighbours.


Contact info

3.5

Average

TrustScore 3.5 out of 5

164 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(164)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely recommend!

I didn’t want pay excess amounts for something that may or may not work for me so opted for this pump. The pump is really comfortable and easy to use, had no pain at all. I breast feed my baby but still managed to get 3 ounces out in one use, which really surprised me! Would definitely recommend. Amazing product for the price.

14 November 2024
Unprompted review
Rated 2 out of 5 stars

Pippeta LED Wearable Hands Free Breast Pump - 2 Pack Ash Rose

I am not very impressed. The pump leaks too often. I try to be mindful and careful when I use and take them off but there is always fair amount of leakage due to the structure.

15 November 2024
Unprompted review
Pippeta logo

Reply from Pippeta

Thank you so much for sharing your feedback! Our Pippeta Pumps are designed to be leak-free, so you can pump with ease and confidence wherever you are. If you’re experiencing any issues, we’d love to look into this further and provide the support you need. Please don’t hesitate to reach out to us at hello@pippeta.co.uk.

Warm regards,
The Pippeta Team

Rated 5 out of 5 stars

Instant Breastfeeding and Expressing advice given

Today I had the pleasure of speaking to Lauryn on Instagram message.
As an anxious first time Mum, I needed some breastfeeding/expressing advice.
I got an instant reply from Lauryn with expert advice which really helped settle my nerves and answer all of my questions and more!

Thank you so much again! :)

13 November 2024
Unprompted review
Pippeta logo

Reply from Pippeta

Thank you so much for your lovely review! 😊

We’re thrilled to hear that Lauryn was able to provide the support and reassurance you needed. Being a first-time mum can be so overwhelming, and it means a lot to us that we could help ease your worries. We’re always here whenever you need advice or a little extra support.

Wishing you all the best on your breastfeeding journey!

The Pippeta team!

Rated 5 out of 5 stars

LOVE LOVE LOVE

LOVE LOVE LOVE - this breast pump is not only affordable but it actually works! It does the job right, I have pumped so much milk and the bottles are cute, teets mimic the nipple and breast so well that my son won’t use any other bottle when we feed him using the bottle.. 5/5 for this brand and would defo recommend

6 November 2024
Unprompted review
Rated 5 out of 5 stars

I bought two Pippeta Ultimate Weaning…

I bought two Pippeta Ultimate Weaning Sets (Sea Salt) for my twin grandsons. I was very pleased with my purchase and so was my daughter. The set is made of high quality material and is sturdy and easily cleaned.
Highly recommend

18 October 2024
Unprompted review
Rated 2 out of 5 stars

Not a good breast pump

Not a good breast pump. I would not recommend this pump. I only got it because jess redden it but it is awful.
Very slow. Not user friendly. And the most disappointing thing, it leaks all the time. Mums are in a hurry and this thing is very slow.

17 September 2024
Unprompted review
Pippeta logo

Reply from Pippeta

Hi,

Thank you for your honest feedback. It’s really unfortunate that you feel this way.

We carry out extensive testing on all of our products to ensure they are safe and fit for purpose. While we strive for perfection, not 100% of our products will work without fault, as with any brand. There are many factors that can cause a pump to become faulty and also many factors that can cause low or no milk output.

We want to get to the bottom of this for you to ensure you can promptly continue your pumping journey. Additionally, as a brand, we are always striving to improve in every aspect. If you could please email us on hello@pippeta.co.uk we can look into this further.


Thanks
The Pippeta Team!

Rated 1 out of 5 stars

Faulty Motor, more than once

I don’t write reviews but if I can stop even one person from the inconvenience and stress I’ve experienced then that’s better than nothing.
The motors are faulty- replacement has been sent to find they also do not work (different faults).
With evidence, you can get a replacement, but this takes a few days to process and considering the product, a few days can cause a huge amount of stress and frustration. And I’ve lost any faith in this company.
Save your money, time and wellbeing- go elsewhere

11 October 2024
Unprompted review
Pippeta logo

Reply from Pippeta

Good Afternoon

Thank you for your review.

After reviewing our communication, I can see that you contacted us on Tuesday regarding the fault, and we responded within a few hours. We didn’t hear back from you until today, at which point we offered our apologies and provided solutions to resolve the issue promptly. You chose to receive a replacement motor, which has been organised and sent out today, to which you responded and thanked us for actioning this quickly.

While we do our upmost to prevent any manufacturing faults, they can occasionally happen. We understand how important it is to have a working pump and the inconvenience that can be caused when issues arise, and we always strive to resolve any issues quickly to minimise any disruption to your pumping journey.

Thanks
The Pippeta Team

Rated 5 out of 5 stars

Great products

Great quality, packaged well and quick delivery. Would be nice if the caps/lids and the teat attachment were the same size so both could be used either way.

3 October 2024
Unprompted review
Rated 2 out of 5 stars

Awful breast pumps.

I really regret investing in Pipetta electric breast pumps. The first one I bought was the Compact version and in the space of 10 months Pipetta replaced the motor twice as they kept breaking. Each new motor broke after only a few months of use. Clearly there’s some sort of issue with the Compact breast pump motor. The Pipetta customer service was always very good with regard to organsing the replacements, but this didn’t make up for the inconvenience of the motor continually breaking and me being without a breast when I had a daily pumping schedule.
I wanted to purchase a second pump and, due to my disappointing experience with the compact pump, I went for the original version. Now whilst the motor has so far been much more reliable than the compact, I find the design really frustrating as the parts seem to continually disconnect and the suction stops. It’s unbelievably annoying. Having tried both types of Pipetta breast pump over a period of 10 months, I can conclude that the breast pumps are rubbish! I really regret investing in this brand and really wish I’d paid a little more and gone for another brand. I can’t fault the customer service but this doesn’t make up for the difficulty of being without a breast pump when you need to pump daily.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Fatastic Customer Service

We bought the electric hands free breast pumps. They really are fantastic and easy to use. We have an issue with the motors and sent an email off to Pippeta - not even 24 hours after the email, they have not only reached out, they have sent replacement motors free of charge. Stephanie really restored my faith in the product and I'm very happy overall

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Great hands free pump

Good hands free pump reasonably priced. It is compact, easy to assemble and sterilise. Only thing is, it's quite loud so not very discreet for when out and about. But it's much cheaper than others on the market and for that it's worth it. I like that it's hands free especially when trying to get things done around the house, look after a newborn and a young child!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

I bought the electric pump as a present…

I bought the electric pump as a present for my daughter and she absolutely loves it!! I come from the generation of hand held pumps which were just awful and soul destroying. The Pippeta pump on the other hand just makes life so much easier. Highly recommended product.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Used this pump with the son and…

Used this pump with my son and absolutely loved it! I am pregnant again and will be using this pump with my next baby. So easy to used and would recommend!!!

10 June 2024
Unprompted review
Rated 5 out of 5 stars

The Pippeta Compact Pump has been a…

The Pippeta Compact Pump has been a lifesaver! It's so discreet and portable, making it easy to pump anywhere, I’ve even used this on the train to work. The suction is strong yet gentle, and the hands-free aspect is just great I wish I’d had one of these with my first born.

Cleaning it is a breeze too. If you're looking for an affordable, reliable pump that’s easy to use, I’d highly recommend!

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Pippeta breast pump

As a busy mum of three my days are constantly on the move. With my youngest being just 5 months old and exclusively breastfed, finding the time to pump seemed impossible – until I discovered the Pippeta Pump!

This incredible little device has truly become my lifesaver. Whether I’m in the car driving, sitting at the hairdresser, at work, or even just running errands – I can pump ANYWHERE with ease! The freedom and convenience it gives me is unmatched.

It's compact, discreet, and has taken away the stress of balancing motherhood with a busy lifestyle. No more planning around feeding times or feeling tied down to a bulky pump! I can't express how grateful I am for this product.

To all the busy mums out there – if you're looking for a way to make breastfeeding more manageable, the Pippeta Pump will be your new best friend. Thank you, Pippeta, for empowering mums and making breastfeeding easier than ever 💙🙏🏼

18 September 2024
Rated 1 out of 5 stars

Very bad l am disappointed

Very bad l am disappointed

9 September 2024
Unprompted review
Pippeta logo

Reply from Pippeta

Hello,

Thank you for your honest review.

We noticed that we haven’t received any communication from you regarding the issues you’re experiencing. We’ve reached out but have not yet received a response.

Please get in touch with us so we can assist you and help you get back on your pumping journey as quickly as possible.

Thanks,
The Pippeta Team

Rated 1 out of 5 stars

WEANING SET - DO NOT RECOMMEND

We got the weaning set for our little boy’s weaning journey. The set was great initially but within a few months, the silicone set started to get washing liquid residue on them regardless how much we rinse them with water. The residue then contaminates the food and frankly the set become unusable in less then 8 months. Considering these sets are quite expensive, you would think they would last more than a year before it starts to deteriorate. We followed Pippeta’s advise on using white vinegar to soak, bicarbonate to scrub and boil the set but the residue remains. DO NOT RECOMMEND.

30 August 2024
Unprompted review
Rated 1 out of 5 stars

RUBBISH

I bought a Pipetta electric breast pump to try a different well known brand after my first MomCozy pump had become worn out. BIG MISTAKE. The suction is no where near as good. It’s also incredibly faffy to make and soooo easily comes apart. Absolutely rubbish in my opinion. I’m so upset that I wasted my money on this and really regret not getting another moncozy instead. The electric pump part that you push into the top also gets knocked off really easily and if you drop it on the floor it will more than likely break. My pump is currently covered in electric tapes. In conclusion an absolute WASTE OF MONEY.

15 September 2024
Unprompted review
Pippeta logo

Reply from Pippeta

Hi,

Thank you for your honest feedback. It’s really unfortunate that you feel this way.

We carry out extensive testing on all of our products to ensure they are safe and fit for purpose. While we strive for perfection, not 100% of our products will work without fault, as with any brand. There are many factors that can cause a pump to become faulty and also many factors that can cause low or no milk output.

We want to get to the bottom of this for you to ensure you can promptly continue your pumping journey. Additionally, as a brand, we are always striving to improve in every aspect. If you could please email us on hello@pippeta.co.uk we can look into this further.

It is disheartening to see that you have written a bad review before contacting us and giving us the opportunity to resolve this for you.

Thanks
The Pippeta Team!

Rated 4 out of 5 stars

I took a leap of faith…

Pippeta was recommended to me by a colleague of mine and I was so sceptical because there are so many brands out there and different things work for different people and I’ve heard the horror stories of people spending so much money buying multiple pumps and multiple brands but I took a leap of faith and bought the Compact LED and the double LED wearable. I’ve used the breast massage setting on my Compact LED to harvest colostrum at 36-37 weeks and I’ve been pleasantly surprised! It has worked really well for me and I’m looking forward to continuing my breastfeeding and expressing journey once baby is born. I have good faith it will continue to make breastfeeding and expressing an enjoyable journey. The suction settings are so powerful even at minimal settings and it’s easy to set up. The only downside I have is that I wish it came with a plug instead of just the charging wire. Nonetheless I’m very happy with my pumps. A worthy purchase!

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, we ordered a couple of items and one had a small defect, however they were super responsive in dispatching a replacement. Were really pleased with the items supplied this time, we rpeviously ordered 2 breast pumps which we love! Great company to buy from

12 September 2024
Unprompted review

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