Pippeta Reviews 

I sincerely wanted to love this product, and felt that the reviews on the website were promising. Upon arrival I spent several days troubleshooting to make sure that I was using the product correctly, however there was little to no suction and no breast milk collected. I corresponded with Pippeta and sent the videos and photographs upon their request. They agreed the product didn’t appear to be working, and then gave me the option of paying myself to return the item and to purchase a replacement motor for £25 if I needed to use one in the meantime. This is despite me already advising that I have had to use an alternative pump.

I genuinely believe this has hindered my breast feeding journey.

Needless to say, I am very disappointed with both the product and the customer service and wish to return for a full refund. I will be seeking advice in relation to my consumer rights.

Poor communication, doesn’t respond to emails when things go wrong, waiting for a pump ordered in late November to arrive and it is now late January (based in Ireland)

I really loved my pump from pippeta when I first got it but couldn’t find many independent reviews before buying…only very positive ones on Pipetta’s own channels. Now I see why as I know they delete negative comments!

I had my pump 4 months to the day and it’s completely stopped working, it seems the motor has malfunctioned. I was at work for a KIT day so I spent the day engorged and leaking 😢… not the best timing!!

So I contacted customer services at pippeta (only owned it 4 months so well within warranty) they’ve actually sent me an actual invoice for £25 to replace it! Not how warranties work! I’d advise to steer well clear of pippeta as although their marketing claims good customer service it is in fact terrible 😭

I would give 0 stars if I could. Absolutely rubbish, the good reviews must be fake. Costumer Service was quick to reply and tell you 10 things that you did wrong when setting up the pump and if that doesn‘t do the trick they tell you to measure your nipple and buy a different flange. So I had to pay more money and additional delivery as they don‘t even offer you a free delivery code. For £50 I do expect to get different flange sizes if a wrong sized flange is a common reason for poor milk collection?! We are talking about little plastic pieces that cost pennies in production but being sold do make extra money. Well in my case even the correct sized flange didn‘t work at all, so I spend an additional £15 for nothing.
I gave this review on their website and found other people had the exact same experience. I cannot see my review on their website anymore though and I am pretty sure they delete other negative reviews as well. I also found the exact same pump on ebay without any branding, it was £36 including delivery. Safe your money and avoid this scam!!!