Do NOT trust this company
Do NOT trust this company! I bought the Piranha citrus juicer and the Slam Chop from this company at the Ideal Home Show. They claim the Slam Chop gives you fries, however, it is very difficult to use as you need to stand the potato vertically and push down. Maybe ok for someone with lots of strength in their hands but unfortunately not for the average person. The juicer only juices oranges, lemons and lime and whilst quick and fairly straightforward to use, my juicer keeps getting stuck and the lid jams such that I cannot open it. I bought this for my elderly mother-in-law but she cannot use this. It’s currently sitting on my worktop with rotting juice in it as the lid is jammed. Contacted Piranha, to their credit, they did offer me a replacement, however, I have no faith in this product and since it was bought for my mother-in-law, it just wouldn’t serve its purpose. I explained this in my response and requested a refund. No response despite chasing numerous times. According to the consumer rights act 2015, I am legally entitled to a full refund however, this company is a joke and customer service non-existent so I am not holding my breath. But I will ensure I post my experience on all social media avenues (and am lucky to know some well-known influencers) and will be persuing a chargeback via my credit card. And shame on the Ideal Home Show for condoning such behaviour (they take no responsibility for issues with products). Surely, they should encourage ethical sales.








