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Pixella.ai Reviews 3,191

•
TrustScore 4 out of 5

3.9

Business-to-Business service
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Rated 1 out of 5 stars

Total scam website. I signed up for a 7-day trial for $1.49 to test their AI tool. There was absolutely no clear notice or warning that I would be charged $49.99 immediately after the trial ended. T... See more

Rated 1 out of 5 stars

Would give no stars if I could 1) charged me for a really expensive subscription when I had only signed up for a 1 dollar free trial, really dodgy 2) when removing background from a picture of my... See more

Rated 5 out of 5 stars

Precise fast image upscaler. Upscaling with other AI services is extremely hard because they tend to add extra objects or "right" textures that did not exist on the source image. Pixella Ai doesn't in... See more

Rated 5 out of 5 stars

I needed to remove the background on one image for a local charity's logo. Unfortunately, I didn't see that the £1.11 payment was not for downloading the one image, but a subscription fee for one we... See more

Company details

  1. Business-to-Business service
  2. Graphic designer
  3. Web hosting company
  4. Website designer

Written by the company

Branding Made Easy. Launch and grow your dream business with Pixella. Creating a logo for your side hustle or small business has never been easier! Generate recognizable and memorable logo designs by yourself without needing to hire a designer or become one yourself. Create unlimited professional designs with AI.

Contact info

You should know

3.9

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Set up to take your money.

Pixella software works fine, but you cannot cancel your membership. They advertise $1.49 for the first month, but then they lock you in at $39.95 a month. I tried to cancel twice, and was billed again the very next month. Emailed the address the company said would resolve payment issues in 5 minutes, and received no reply from them. In the end, I had to block payments from Paypal to Pixella to stop.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam you pay $2 for one photo…

This is a scam you pay $2 for one photo then they charge you a week later for a full subscription buyer be aware

6 June 2026
Unprompted review
Pixella.ai logo

Reply from Pixella.ai

Dear Garry,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your concerns.

It is never our intention to mislead users, and all pricing details, including any ongoing subscription terms, are shown during the checkout process and require explicit confirmation before activation.

We appreciate you bringing this to our attention and value your feedback.

Please reach out to us at support@pixella.ai so we can review your case and assist you personally.

Best regards,
Pixella Support Team

Rated 1 out of 5 stars

Scam

Scam, automatic renewal without consent and huge charges. Do not recommend.

5 June 2026
Unprompted review
Pixella.ai logo

Reply from Pixella.ai

Dear Davis,
Thank you for sharing your concerns!

We’re truly sorry to hear that you feel this way, and we apologize for any misunderstanding.

The charges are applied with the user’s consent. The terms and conditions, including the details of any charges, are visibly displayed on the sales screen before the purchase is finalized. Any charges can occur only after confirmation from the customer's side.

Please reach out to us at support@pixella.ai so we can review your case and assist you personally.

Best regards,
Pixella Support Team

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