This company has no idea how to treat customers, lies and poor service sum this company up. Steer well clear. Used Pixframe via Groupon who in turn have let me down. I had a problem with Pixf... See more
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I was very worried reading the reviews after I had already placed my order with Pixframe, BUT I cannot fault the company at all. I placed my order on the 1st April 2015, (late at night, may I also add... See more
We nade our order on December 10th 2014, it's now middle feb & we've had nothing. My partner sent countless emails with no reply. We are very disappointed as I had recently had a baby girl with some b... See more
Similar story as the previous reviews ordered on Groupon but will refuse to refund loss of P&P. Sorry but aren't we a customer of Groupon? Shouldn't Groupon care about their customers getting stung!?!... See more
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Avoid
I've been waiting a month for my canvas print after using a Groupon deal. Have contacted Pixframe 3 times and have heard nothing. Going by others experiences on Twitter it doesn't bode well.
24 January 2015
Unprompted review
Non-Existent Customer Service, Product Never Delivered
I had bought a voucher through Groupon for a Canvas to be printed by Pixframe. Their online order tracking showed progress for the first couple of days, but after that --- nothing, it stalled in the "Printing" phase.
After 2 weeks with no progress I attempted to contact them. They do not list a telephone number... so I had to submit a request via their online contact form. This was completely ignored by the company.
Every two weeks afterwards (for 2 months) I continued to submit online contact forms and never got any response from them. Absolutely non-existent service, would strongly advise people to avoid.
10 January 2015
Unprompted review
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