Pixie Bell Sweets Reviews 

284
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service as always. Great sweet cones made up of good quality sweets. They look great and taste yummy. Great communication, delivered on my chosen day in time for my son’s party. I would defi... See more

Rated 5 out of 5 stars

After craving at my office desk ! My colleague recommended pixie Bell sweets. ( she had ordered for her wedding ) .. A fantastic selection of good quality sweets . As I’m Gluten free / dairy free... See more

Rated 5 out of 5 stars

Pixie Bell Sweets were fantastic, I ordered from here after bring letdown somewhere else and will definitely use Pixie Bell again. They provided great quality sweets in their cones and delivered them... See more

Rated 5 out of 5 stars

Pixie Bell sweets are top quality, there is so much choice and they taste delicious! I have used them lots of times to buy treats not just for myself, but for family and friends too. The communicat... See more

Company details

  1. Sweet shop

Written by the company

We're a small family sweet shop based online. We offer nationwide postage and click & collect in Hemel Hempstead. We pride ourselves on offering fantastic levels of service to make sure all of our customers are happy and find the sweets they're looking for whether it's for a movie night in, birthday party or anything else.


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(284)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pixie bell sweets are amazing

The people are very friendly and professional, the price is very reasonable for the quantity and quality of sweets you receive, I always get my sweet supplies from Pixie Bell and I recommend them to everyone.

22 April 2023
Unprompted review
Rated 5 out of 5 stars

My first time ordering and I was really impressed

My first time ordering and I was really impressed - I was contacted straight away as one item was out of stock to see what I'd like instead, and I picked up the following morning after only ordering the night before. I'll definitely be back!

2 March 2023
Rated 5 out of 5 stars

Superb quality and customer service

I made a purchase via Groupon and I made a mistake and ended up paying full price instead of just P&P, the lady I spoke to on phone I said don't worry we'll refund that and she also said that she would bring my purchase to my door as she was driving past and I personally received my purchase of sweets the next day.
The quality of the sweets were top notch.
I would highly recommend and the mixture of sweets you get from this company

24 November 2022
Rated 1 out of 5 stars
Pixie Bell Sweets logo

Reply from Pixie Bell Sweets

Hi Peter,

We apologise that you haven't received your parcel yet. We despatched it within 24 hours of your order however the recent Royal Mail strikes have impacted our delivery timelines.

We tried to contact you now using the phone number on your order but there was no answer.

We have checked the tracking on your parcel and this shows Royal Mail tried to deliver yesterday but they got no answer. Royal Mail still have your parcel and the tracking shows it is possible to pick a new day for them to deliver or you can collect from your local post office or delivery office.

Again, we are sorry for the inconvenience this has caused.

If there is anything we can do to help please don't hesitate to contact us by email (pixiebellsweets@outlook.com) or phone (07394199699).

Thanks,
Pixie Bell Sweets

Rated 5 out of 5 stars

Excellent sweet cones

Excellent sweet cones for my son’s party. Thank you once again. Look forward to using Pixie Bell Sweets again soon xx

27 August 2022
Pixie Bell Sweets logo

Reply from Pixie Bell Sweets

Thank you for the positive review. We look forward to seeing you again for another order ! :)

Rated 4 out of 5 stars

Arrived within the time slot I was…

Arrived within the time slot I was given, although not quite the quality of brand name sweets, pleased enough with them, for the money 👍

17 August 2022
Pixie Bell Sweets logo

Reply from Pixie Bell Sweets

We're sorry we didn't live up to the brand names sweets you were expecting. We have a large range of sweets from a mix of brands such as Haribo, Kingsway, Swizzels. In our mixed bags we try to give a bit of everything to give variety. We hope to see you again for another order in future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look