Pixie Wing Reviews 688

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its functionality, quality, and beautiful design, often highlighting its usefulness for keeping rings safe and accessible. Many appreciate the convenience and peace of mind the product offers, especially for those whose professions or activities require them to remove their rings frequently. The customer service is frequently described as outstanding, with many people noting the prompt, empathetic, and helpful responses from the support team. Reviewers also commend the efficient delivery service, with many packages arriving quickly and in excellent condition. However, some customers expressed concerns about the durability of certain chains, with a few mentioning discoloration or the chain feeling less sturdy than expected.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising its quality, design, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent, amazing, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the product's ease of... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight super fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pragmatism meets pretty. Absolutely functional, helps me whenever I need my hands free. I work in healthcare so I gotta take off my ring a lot. Not only does it keep my ring safe and secure, it's a co... See more

Rated 5 out of 5 stars

PixieWing’s customer service is seriously outstanding! I contacted them after the chain of my Vesta Ring Keeper (which I wore every day) broke, and they replied super fast and were incredibly kind.... See more

Rated 5 out of 5 stars

My daughter gave birth to preemie twin girls at 27 weeks. I was given the incredible gift of hand-holding, changing diapers, and finally full holding these little angels. To do so, I had to remove my... See more

Rated 5 out of 5 stars

My order was correct and shipped incredibly fast. No hassle whatsoever. So far as the necklace itself goes, it's a neat and handy thing to have around! I will say that it does have its limits, but... See more


Company details

  1. Jewellery shop
  2. Jewellery Designer

Written by the company

Pixie Wing® makes jewellery built for real life. Home to the Pixie Wing Ring Keeper® - a surgeon-designed necklace that secures your ring in under 3 seconds, without removing the chain. No unclasping. No fumbling. Just slide it on and get back to what you were doing. The idea came from a surgeon who spent years removing her ring before procedures and putting it somewhere safe. There was no good solution. So she built one. The Pixie Wing Ring Keeper® holds your ring close to your chest while your hands are busy - in the operating theatre, the gym, the kitchen, the workshop. Wherever real life takes you. Every piece is made from 18k gold plated 316L stainless steel, with solid gold and titanium options available. Strength-tested chains. Precision-engineered mechanisms. Materials chosen for durability, not just appearance. No flaking. No fading. Built to last. Founded in New Zealand. Now trusted by 70,000+ customers across 60+ countries. Pixie Wing® is distributed worldwide with dedicated storefronts for the US, UK, Australia, Canada, and Europe. All orders are backed by our 30-day returns policy and supported by a team that knows the product inside out.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

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Rated 4 out of 5 stars

An ADHD insurance policy 😅

This necklace is really pretty and functional! I am quite petite though so I do have some suggestions for future products - 1. More chain adjustments so you can make it a bit shorter, or/and a shorter pendant as the current Vesta style is quite big. In saying that, definitely worth purchasing if you’re a forgetful ADHD girly like myself!!

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Elite customer service

September of 2024 I proposed to my fiancé and I decided to purchase a ring keeper for her, for the last year she used it when at work (nurse) and she loves it. Sadly it broke but the 2 year warranty saved the day! The customer service and care to help me resolve the issue was amazing. Words can’t describe how grateful and amazing the staff was. This product is amazing and it brings joy to my fiancé. Get this product it’s totally worth it.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Prompt response time

Lesley of Pixie Wing was very responsive and timely of my concern with the extension piece of my necklace. She was able to get me a replacement in the mail within two days! I appreciate the prompt response.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Impressive Customer Service

I am so impressed with the customer service and my positive experience with your company. Your commitment to quality, integrity, and how you stand behind your products is exemplary! Thank you, and I will most definitely be a returning customer!

24 August 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great team

Product is great but the customer service is even better, really happy with the necklaces (have bought three so far, two as gifts) and can only recommend.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Pragmatism meets pretty

Pragmatism meets pretty. Absolutely functional, helps me whenever I need my hands free. I work in healthcare so I gotta take off my ring a lot. Not only does it keep my ring safe and secure, it's a conversation starter for anyone who sees her dangling around my neck. Highly recommended for anyone in a line that requires your hands free from obstruction.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

I love my pixie wing necklace

I love my pixie wing necklace! It’s a fashion piece and very functional. I always take my ring off after I wash my hands or put lotion on. Before my ring would just go in my pocket or my purse or in my lap while I let my hands dry completely. So many times I would forget to put it back on or stand up forgetting I set it on my lap. I’ve been very blessed not to have lost my ring (although I’ve had some close calls). But with the pixie wing I get to wear it at all times whether it is on my finger or around my neck. Thank you for this creative much needed piece of jewelry! Absolutely a genius idea!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Im a chef

Im a chef
I work in a busy kitchen and have to be bare below the elbows, so as thrilled as I was when my partner proposed with a gorgeous ring I knew I needed to find an alternative way to wear it. I absolutely love my pixie wing necklace and have had loads of compliments! It's like a magic trick how you can put the ring on there without taking the necklace off! And I love that I can keep my ring close even when it's not on my finger!
Arrived quickly and was as described. Absolutely perfect.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

My everyday necklace

The quality of the necklace is superior. I love how sturdy the chain is and that it has an extender so that I may customize the length depending on what I'm wearing. I don't have to worry about misplacing my ring when washing my hand or wearing gloves. My only regret is that I didn't buy this sooner.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Satisfaction guaranteed and backed by a 2 year warranty !

I had the unfortunate experience of having my ring keeper chain break! I contacted customer service and they guided me through their process for obtaining a new RingKeeper under their 2 year warranty. Satisfaction guaranteed! I received my new piece a couple of weeks later, relieved my rings can be safely kept once again.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Love my new necklace!

Love my new necklace!
I cannot wear my rings because my hands have change, and they are too fragile to be worn while I work. This has been a great way for me to enjoy them again

22 August 2025
Unprompted review
Rated 5 out of 5 stars

First order was not deliverable - free replacement

Many thanks to Pixie Wing! The first order could not get delivered because I made a mistake in my address. Yesterday I received the generous REPLACEMENT of the Vesta Ring Keeper, no additional costs for me. I appreciate a lot this gesture!

29 August 2025
Unprompted review

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