My delivery didn't go according to plan at first as there were parts missing, due to a packaging error. After I emailed Pixly, they sent me the missing items plus some extras, so all good 👍
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Picked these keyrings as they were supposed to be 76mm by 51mm but they don't fit the pictures of the hp printing machine there is a difference on both sides, Updated absolute apologies it was mys... See more
I recently bought some glass coasters and fridge magnets from Pixly to be given to friends as a 50th birthday gift. I was happy with the design and speed of delivery but the quality was below the st... See more
ABACUS Aplliance Repairs. Mike was genuinely, so obliging and patient and determined in his fault finding in what the problem was with my washing machine. Mike came on same day and rang me to advis... See more
Company details
- #244 of 376 best companies in Gift shop
Written by the company
Excellent value personalised gifts from £1.99. Free delivery over £10 on absolutely everything online.
Contact info
Unit D1 (Rear of) London House Business Centre, Thames Road, DA1 4SL, Crayford, United Kingdom
- help@pixly.co.uk
- pixly.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Picked these keyrings as they were…supposed to be 76mm by 51mm but I ordered 73 by 51mmmm
Picked these keyrings as they were supposed to be 76mm by 51mm but they don't fit the pictures of the hp printing machine there is a difference on both sides,
Updated absolute apologies it was myself who ordered wrong size, I had actually ordered 73mm by 51mm!!!!!
Fantastic response from Pixly, service second to none, offered me full refund, but my mistake I,LL just keep
First time purchase
I recently bought some glass coasters and fridge magnets from Pixly to be given to friends as a 50th birthday gift. I was happy with the design and speed of delivery but the quality was below the standard I was expecting.
Despite calling many times to resolve the issue there was no answer. I emailed the help desk to ask for replacements for the magnets which were scuffed and slightly marked but sadly no reply as yet. Not sure I will order again as customer service seems very poor.
Great Marketing Material
I have been using Pixly on eBay for quite sometime and very happy with their services, i have now stumbled upon their website and i'm even more thrilled with the wide variety of options available. I am now using them for both of my businesses when it comes to marketing material.
Consistently brilliant
Great service, quality products, friendly and helpful throughout - highly recommended
Personalised key rings
A very prompt response, Adam’s attention to detail was exceptional. A good shopping experience thank you
Consistently quick and efficient
Consistently quick and efficient! Fast friendly service and no fuss artwork production.
A great company
A great company. I have bought from them before, always really prompt dispatch, and great products. Highly recommended
Fast and professional service
Fast and professional service, would recommend to anyone.
Excellent experience again.
We recently had some pens made up by Pixly and were so pleased with the result that when we wanted a special keepsake we knew exactly where to go. The service this time was just as impressive as before, communication and tracking are first class and the packaging was perfect. We absolutely recommend this company. Thank you
Great service
Great service. Item came in very good condition. For what I've paid the service they provided was above and beyond. Definitely worth it. Thank you!
You have to pay and THEN it tells you…
You have to pay and THEN it tells you it's for iPhone. Nowhere does it tell you not for android and not for a computer. I went to google play on my phone (Android) and downloaded and again it did not say one word about iPhone and instead asked me to pay again. I contacted them and they saw the message but no response. Reported as a scam.
Personalised Lap Tray- Great Quality
The lap tray is great quality compared to the ones you see in so many high street stores or garden centres, well worth the extra cost.
It was also personalised with my own photo and the speed of production and delivery was very impressive.
A great company, from which to buy a personalised gift for someone, or for your own use.
Your app does not work on my phone.
Your app does not work on my phone. But I still have to pay! That is not oke!!Fix it!
Pixly = 5 stars 🌟
Pixly were very quick and efficient with my personalised fridge magnets for my Father's homegoing service. Their products were high quality and consistent across the large volume we ordered. I would highly recommend using this company for any personalised gifts or favours over other companies.
Pen arrived quickly.Looks great
Pen arrived quickly.Looks great. Nice chunky pen to ti write with.
Quick and easy site to use
Amazing 🤩
Amazing company,service ,products ,never had any trouble at all with anything
Highly recommend 😁
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








