Pizza GoGo Reviews 

366
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were unhappy with their experience overall. Many customers frequently reported significant delays in order delivery, often waiting over an hour, and noted that their food arrived cold. People also encountered issues with incorrect orders, such as wrong items or missing toppings. Furthermore, some consumers described the food quality as poor, with pizzas being burnt, soggy, or having minimal and unappetizing toppings. Some people were dissatisfied with the staff, citing instances of rudeness and unhelpfulness. A few others also noted concerns about food quality, with reports of ingredients not meeting expectations. Conversely, a small portion of people found the product quality satisfying, describing pizzas as delicious, hot, and well-made with fresh ingredients. Additionally, some reviewers praised specific staff members for excellent service and politeness.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers praising the pizzas as amazing,... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the food as "amazing,"... See more

Order

Clients share negative opinions on order experiences, with many expressing frustration over incorrect orders,... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers praising managers and delivery drivers... See more

Service

People report ambiguous experiences with service, with some customers praising the great service, hot and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The pizzas taste good, but the service is very poor. Most of the time, they have delayed service — it usually takes more than an hour after placing an order. On one occasion, it even took 1 hour and 4... See more

Rated 2 out of 5 stars

Good pizza but the delivery driver shouldn’t be working there, first time he came he said it’s his birthday and as I live in a flat can I meet him downstairs which I said no I’m in my pyjamas, he came... See more

Rated 1 out of 5 stars

COALVILLE STORE "(LEICESTER) gave the family food poisoning. made a large order including multiple chicken items and all 6 of us were seriously ill for the next 3 days. order time is slow and the f... See more


Company details

  1. Pizza Delivery
  2. Pizza Takeaway

Information provided by various external sources

Our mission is to provide every pizza lover with daily made, fresh dough pizzas using only high quality ingredients at a fair price. We will do this by focusing our energy and funds on providing good food and a good service to the customer at all times. --Going since '87--


Contact info

2.7

Poor

TrustScore 2.5 out of 5

366 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(366)

51 reviews in the last 12 months

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Rated 2 out of 5 stars

The pizzas taste good

The pizzas taste good, but the service is very poor. Most of the time, they have delayed service — it usually takes more than an hour after placing an order. On one occasion, it even took 1 hour and 40 minutes, and I live only 10 minutes away. Every time I order online, I have to call them, as they never arrive within an hour.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Saltdean branch

Always on time and hot, their pizzas have plenty of toppings for the price and you won’t be disappointed with their selection. Delivery drivers are always polite too which is a big plus!

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Bournemouth Christchurch road.

Bournemouth. Christchurch Road branch, Very poor toppings indeed. Pizza had collapsed and was crumpled in the box. Awful experience as friends had come around for a pizza treat on me. Really mean toppings an absolute embarrassment. A waste of money. Sadly never ordering again. Truly pathetic.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish pizza & rude staff

Ordered on just eat and paid delivery. Delivery time changed from 30 mins to an hour so we collected regardless tompaying delivery charges
Pizza was shit, no topping, burnt crust and tasteless and to top it off, rude staff when we went to collect

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Wrong pizza and rude behaviour

I went to the Pizza Gogo 86 Hamlet Way,
Bow, London E3 4SY and I went there several times beforehand. Yesterday I ordered two pizzas because I was having guests over and my kids friends , we ordered a large tune pizza and a medium meat pizza with salami and meatballs however they gave the wrong pizza and today we went to tell them and we approached them friendly and polite but they were very rude and they were shouting at as and they didn’t apologise. I recommend you don’t eat there. We are never going back there.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I really they pizza bc it’s so…

I really they pizza bc it’s so delicious nd yummy they make nice pizza . The pizza is banging absolutely 10 or 10 start I want free pizza bc I know them bc he is my best friends/my boys bodyguard 🥰❤️

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Ordered from Hoddesdon store

Ordered from Hoddesdon store, came quick enough, food was very hot, the pizza was yummy and the new delivery driver was very friendly, polite and waited until I knew I had everything. Couldn't complain at all!

28 July 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost
Pizza are very bad quality and often delivered burnt. Spoke to the staff and requested a refund however the staff don’t feel bothered
I would order pizza for somewhere else

10 May 2025
Unprompted review
Rated 2 out of 5 stars

Pizza was tasteless and lukewarm

Pizza was tasteless and lukewarm. The "chicken pieces" or whatever they were called were horrible. They seemed undercooked. The chilli cheese bites were cold. I've ordered from them before and I thought that this time would be better. I thought wrong. Won't be ordering from them again.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

So rude and bad this company!!

So rude and bad this company!!! You pay a lot for what you receive, missed 3 ingredients on my pizza, really ?! Never happen in my life this, plus I had to wait nearly 1 hour...and the shop is 5 min away...pathetic. Anyway, enjoy the money guys.

14 May 2025
Unprompted review

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