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PKMBuy Reviews 6,184

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TrustScore 5 out of 5

5.0

Gaming services
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Review summary

Created with AI, based on recent reviews

Looking at 3,598 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, positive attitude, and exceptional customer service. Many people highlight the efficiency and ease of their overall experience, noting quick response times and a smooth user experience. The product received is often described as exactly what was expected, with many appreciating the reliability of the service. However, some customers also noted issues with items not being delivered as expected, specifically mentioning problems with in-game items not being delivered or used as expected. While these concerns were sometimes addressed, a few people expressed dissatisfaction with the resolution.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, speed, and... See more

Service

Clients share positive opinions on service, consistently highlighting its reliability, speed, and efficiency.... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the fast and easy process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m leaving five stars because they came through on the purchase. I spoke with an Ada and Ella in the support chat and they both respectively answered my concerns. Ella answered my questions before bu... See more

Rated 5 out of 5 stars

Excellent and fast communication. A reliable service that will ensure that you get what you paid for. My internet died the day I placed my order, then the next day I was able to get back on and receiv... See more

Rated 5 out of 5 stars

My experience with Ella was amazing. Quick response and helpful. Haven’t been disappointed and ordered with this service a lot. 10/10 customer service

Rated 5 out of 5 stars

Lena was amazing. Super quick and supportive. I highly recommend not only PKMBuy, but Lena in particular. Thank you sooo much Lena 😊

Company details

  1. Gaming services
  2. Internet marketing service

Written by the company

Dedicated to Pokemon Trading, we provide pokemon, held items, and custom pokemon and serve every customer with fast and safe shopping experiences.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ella made the whole process smooth and…

Ella made the whole process smooth and stress-free. She delivered my Pokémon quickly and handled everything with ease. Super helpful, responsive, and easy to work with from start to finish. Really appreciate the great service highly recommend!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Customer service representative Lena was an absolute joy to talk to very kind and greatly helpful smooth and quick delivery

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Lena was available right away to help!

Lena was available right away to help!

I was confused on my order, and Lena stayed on chat with me until everything was resolved. They were positive and reassured me everything would be solved quickly. And it was. 10/10. I will definetly buy again for a different game

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Prices were the best I’ve seen in the industry, process was quick, quality, and conducted with professionalism! Ella helped me out and I couldn’t recommend her more! Thank you so much will be conducting business with them again!

21 April 2026
Unprompted review

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