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PKMBuy Reviews 6,184

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TrustScore 5 out of 5

5.0

Gaming services
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Review summary

Created with AI, based on recent reviews

Looking at 3,598 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, positive attitude, and exceptional customer service. Many people highlight the efficiency and ease of their overall experience, noting quick response times and a smooth user experience. The product received is often described as exactly what was expected, with many appreciating the reliability of the service. However, some customers also noted issues with items not being delivered as expected, specifically mentioning problems with in-game items not being delivered or used as expected. While these concerns were sometimes addressed, a few people expressed dissatisfaction with the resolution.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, speed, and... See more

Service

Clients share positive opinions on service, consistently highlighting its reliability, speed, and efficiency.... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the fast and easy process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m leaving five stars because they came through on the purchase. I spoke with an Ada and Ella in the support chat and they both respectively answered my concerns. Ella answered my questions before bu... See more

Rated 5 out of 5 stars

Excellent and fast communication. A reliable service that will ensure that you get what you paid for. My internet died the day I placed my order, then the next day I was able to get back on and receiv... See more

Rated 5 out of 5 stars

My experience with Ella was amazing. Quick response and helpful. Haven’t been disappointed and ordered with this service a lot. 10/10 customer service

Rated 5 out of 5 stars

Lena was amazing. Super quick and supportive. I highly recommend not only PKMBuy, but Lena in particular. Thank you sooo much Lena 😊

Company details

  1. Gaming services
  2. Internet marketing service

Written by the company

Dedicated to Pokemon Trading, we provide pokemon, held items, and custom pokemon and serve every customer with fast and safe shopping experiences.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

being a part of pokemon

Ada and her team on the PKMBUY site was amazing as usual she made the trade for pokemon quick and easy also affordable for someone like me who needs to know that he did catch them all.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Ella was AMAZING!

Ella was AMAZING!! Communicative, quick response, friendly and surprised me with a high level shiny pokemon free of charge at the end!! Highly recommended using the website and getting Ella!!!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Ada went above and beyond

Ada went above and beyond. Waited on me to change games (my mistake) and update. Was so nice and easy to work with. 10/10 would recommend!!!

13 April 2026
Unprompted review

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