The T-shirts are excellent quality, the size guide was spot on for me and they maintain their shape after a washing cycle. I'm even happier that in time when they look worn out, I'll be able to send... See more
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Review summary
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Reviews shaping this summary
My third purchase from Plain and Simple (P&S) I will not buy anything that isn't recyclable, and therefore organic cotton or bamboo are my go to materials. P&S Joggers are great and good value, fi... See more
I had to return some items, and got a gift card credit to use. When I came to use the gift card, I had a bit of a struggle at checkout, and ended up paying full price. I contacted the company, and q... See more
I'm a big fan of the Plain and Simples' premium weight organic t-shirts and they're pretty much all I've worn for the last few years. They fit me really well, the quality is great and the price i... See more
Company details
- #348 of 606 best companies in Clothing Shop
Written by the company
Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍
Contact info
16 Great Queen Street, Covent Garden, WC2B 5AH, London, United Kingdom
- info@plainandsimple.com
- plainandsimple.com
4.4
Excellent
367 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good customer service
Good customer service, great ethics, great quality t-shirts. I ordered the wrong size for my partner, returned and reordered when more stock came in. Happy with the product and the service.
15 April 2023
Genuinely the only t shirts I will buy now
I find it really hard to find simple t shirts that fit well and aren’t super thin fabric that wears quickly. When I stumbled across plain and simple I took the plunge and ordered their premium weight t shirt and now they’re honestly the only t shirt I buy.
The ethical benefits are great and I love the fact that when the t shirt does eventually wear (I’ve had my current ones for over a year and they’re showing no sign of this!) I can send it back in to be re-made and receive a discount on a new one!
Super impressed and their customer services are really prompt to reply to emails if you ever have any issues!
10 May 2023
Unprompted review
Love these guys
Love these guys. Great quality product at a reasonable price and insanely good customer service.
Well done all keep up the great work. Will certainly be a repeat customer.
3 April 2023
The tee shirts were excellent quality…
The tee shirts were excellent quality and they will last for years but the best part is that the collars don't sag after a couple of hours would highly recommend.
5 March 2023
Nice shirts-see-through
Nice shirts, I wanted to find shirts that aren’t see-through for work, but they’re see-through, which isn’t great so I have to wear two shirts on-top of Eachother, but the material is amazing
27 February 2023
I liked the material
I liked the material. I found thedesign a bit boxy and shapeless, and the length of the t shirt was only just long enough. It could have done withan extra half an inch, maybe even an inch. Which is a shame, because the company sound great, and , like isaid the material is great.
10 February 2023
Just received my first order and I am…
Just received my first order and I am very pleased. Tee shirt is great quality and fit and customer service was excellent. I shall defiantly be ordering more.
6 March 2023
Unprompted review
delivered what they promised
10 January 2023
The perfect everyday t-shirt for any occasion
Brilliant product. Love the simplicity of the model and the circular element. It is now my go-to everyday t-shirt, perfect for any occasion, working, gym or under a formal shirt. Thank you team!
16 January 2023
Quality very good.
Quality very good.
The sizes seem generous, so t shirts seem a bit baggy and shapeless... not really a complaint as I have bought other brand "tailored" cut t shirts before but material was so thin ; neck so limp that they were an embarrassment to wear.
11 January 2023
Great quality and amazing ethos
Great quality and amazing ethos! I started off with one but have grown my collection because of how impressed I was.
28 January 2023
Unprompted review
Wish I could leave 0
Wish I could leave 0. A terrible company which body shame their customers. Disgusted with the service received. Also T-shirts are rubbish quality so not worth the bother.
30 December 2022
Unprompted review
Reply from PLAINANDSIMPLE
Hi Armela, we are so sorry to hear that there was a misunderstanding with our content creation team. When collaborating with content creators there are always content adjustments/edits that need to be made in order to fulfil our brand identity and we are sorry if this process caused you any offence. Please accept our sincerest apology again for any misunderstanding and it’s unfortunate that we couldn’t complete our collaboration. As a forward thinking sustainable start-up we are all about inclusivity and would never body shame any of content creators or customers. If you have any questions or would like to return your t-shirts to be recycled please don’t hesitate to email us at info@plainandsimple.com. Many thanks, Stephanie (Head of Marketing)
Second item I've purchased
Second item I've purchased and like last review good products with great customer service.
16 December 2022
Top tops from the top team
Great quality item, fantastic service. Thanks guys!
20 December 2022
Unprompted review
Truly Excellent tees
Excellent tees, would happily replace my whole wardrobe with them. Great cut and very well made, cannot recommend enough. CS also very quick at responding.
19 December 2022
Unprompted review
Great quality and fit! Amazing customer service!
Great quality and fit and due to the Royal Mail strike I was sent a replacement with special delivery as the original parcel seemed to be lost. I ended up with 4 t-shirts and they were happy for me to keep them. Clearly, a company that is customer driven and with strong customer service. Will buy it again (white this time :) ).
16 December 2022
Unprompted review
Reply from PLAINANDSIMPLE
Hi Alan, so sorry to hear that you thought our pricing was misleading. Our premium weight organic cotton t-shirts retail for £19. And our pack builder deals currently offer the biggest discounts that we offer. Simply add any 3 t-shirts to your basket for £45 or any 5 for £75. We also guarantee everything that we make and offer free returns so you can return them for a refund at no extra charge. If you have any questions please don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)
Was expecting much better quality.
3 November 2022
Reply from PLAINANDSIMPLE
Hi Stephanie, so sorry to hear that the quality of our t-shirts weren't what you were expecting. We guarantee everything we make and offer free returns so if you are unhappy with quality you can return it for a refund at no extra charge. Our premium weight organic cotton t-shirts should have a high quality feel and are thicker than most t-shirts in the market. If you have any questions kindly email us info@plainandsimple.com. Many thanks, Duco (the founder)
Good quality t shirts.
7 November 2022
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