Planet Doughnut Reviews 

209
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderfully fresh, massive doughnuts and the incredibly wide variety of delicious flavours available for birthdays and special celebrations. People also find the online ordering process very straightforward and appreciate the extremely helpful and clear allergy information included in every single box. Many enthusiastic buyers consistently highlight the prompt delivery times and wonderful protective packaging that keeps everything completely intact during postal transit. However, some reviewers were not happy with the external courier service, noting occasional damaged boxes, missing items, or delivery drivers leaving packages unattended outside.

What people talk about most

Product

Consumers find product to bring great satisfaction, highlighting that the doughnuts are delicious, massive,... See more

Quality

People report positive experiences with quality, highlighting that the doughnuts are consistently delicious,... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising fast and on-time arrival... See more

Order

Clients share positive opinions on order expressing great satisfaction with the seamless process and fresh... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing presentation, doughnuts and value. We have had Planet Doughnuts regularly and their flavours and the boxes they come in are second to none one. We had some for our sons birthday party an... See more

Company replied

Rated 5 out of 5 stars

Absolutely Fantastic! The colourful menu covering the allergy information was really useful - thank you for that! We have a soya and dairy allergy in the family so this was super helpful. The doughn... See more

Company replied

Rated 5 out of 5 stars

Speedy delivery, packed fabulous with no toppings on the top of the box or anything which is amazing considering they went through the postal system! Huge sizes, 1 doughnut filled my hand almost.... See more

Company replied

Rated 5 out of 5 stars

Excellent doughnuts, they are huge and nice and fresh, lovely flavours and absolutely delicious! Fast efficient delivery. Will definitely be back for more. I purchased on an amazing deal too so very p... See more

Company replied


Company details

  1. Food Manufacturer
  2. also in
  3. Doughnut Shop
  4. Food producer
  5. Wholesale Bakery

Written by the company

Planet Doughnut specialises in wholesale and bespoke doughnuts for any occasion, wedding or corporate event. Handcrafted in Shrewsbury, Shropshire.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

209 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(209)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best doughnuts ever

Fantastic doughnuts! Delivered in perfect condition! Great flavours. Plenty of filling! Definitely recommend and will use again! Better than any birthday cake!

13 March 2026
Unprompted review
Planet Doughnut logo

Reply from Planet Doughnut

Thank you so much for the fantastic review! We’re delighted to hear the doughnuts arrived in perfect condition and that you enjoyed the flavours. Here's to more birthdays with doughnuts! 🎉

Rated 5 out of 5 stars

Fabulous doughnuts ,good variety and…

Fabulous doughnuts ,good variety and arrived on time.

10 March 2026
Planet Doughnut logo

Reply from Planet Doughnut

Thank you for the review! We are so pleased to hear you love our doughnuts! Hope to see another order from you soon.

Rated 5 out of 5 stars

Amazing doughnuts !

Speedy delivery, packed fabulous with no toppings on the top of the box or anything which is amazing considering they went through the postal system!
Huge sizes, 1 doughnut filled my hand almost. Only tried 1 doughnut so far but it was amazing, so many flavours to choose from!

11 March 2026
Planet Doughnut logo

Reply from Planet Doughnut

Thank you for such a brilliant review! We’re very glad to hear they arrived safe and sound with all their toppings exactly where they should be! 📦🍩

Our doughnuts are definitely on the generous side, so we’re glad one managed to fill your hand (and hopefully your appetite too!). We hope you enjoy working your way through the rest of the flavours – choosing a favourite is the hardest part!

Thanks again for the lovely feedback and hope to see another order from you soon.

Rated 5 out of 5 stars

Go-nuts

Delivery was on time as requested, super tasty combination of doughnuts. Kept updated through the process. Will be ordering from again.

5 March 2026
Planet Doughnut logo

Reply from Planet Doughnut

Thank you for the lovely review! We're so pleased to hear your doughnuts arrived right on time and that you enjoyed the tasty selection. We really appreciate your support and look forward to sending more doughnuts your way again soon! 🍩✨

Rated 5 out of 5 stars

Easy to order and collect

The website is straightforward to navigate through and the ordering is a breeze. I wanted to collect from the company in person and I was given a time to collect. I decided on the small doughnuts as they appeal to me better, but they are equally as good as the bigger ones. The collection was ok, ring a bell on the door and wait to be met. The "tiny temptations" have proved a hit and twelve of them were even better.

11 February 2026
Rated 5 out of 5 stars

Simply delicious Doughnuts

Simply delicious Doughnuts.

I dont usually eat doughnuts, I find them sickly, overly indulgent - a sugar fest which is not my thing. I am not a fan of fillings either. These doughnuts however are perfectly balanced - sweet and savoury. The dough is cooked to perfection, soft moist and spongy without being too sweet and the toppings taste like they have been made by a human and not just a jar of branded sauce dumped on them. That may be the case, but my point is you wouldn't know! Really lovely taste and texture and a lovey range of options to choose from. Presentation was impressive, really thought out and made for good storing. This company REALLY cares about doughnuts. Seamless ordering process too with next day delivery. Would 1000% recommend.

4 February 2026
Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery! Great packaging. Massive and tasty donuts. Will be ordering again!

21 January 2026
Rated 5 out of 5 stars

Amazing Doughnuts!

Amazing presentation, doughnuts and value.

We have had Planet Doughnuts regularly and their flavours and the boxes they come in are second to none one.

We had some for our sons birthday party and all of the children left with a smile on their face and a hand full of doughnut and every parent commented on how nice they were.

8 December 2025
Planet Doughnut logo

Reply from Planet Doughnut

Thank you for taking the time to write a review! We really appreciate your order and so glad your son and his friends enjoyed the doughnuts!

Rated 5 out of 5 stars

Great donuts!

My husband was so happy with his donuts!! Loved the different flavours - would buy again.

8 December 2025
Planet Doughnut logo

Reply from Planet Doughnut

Thank you for your order and so pleased to hear that your husband enjoyed his birthday doughnuts! We look forward to receiving another order from you soon.

Rated 5 out of 5 stars

Great service!

First time used. Will definitely continue to use as a supplier.

10 December 2025
Planet Doughnut logo

Reply from Planet Doughnut

Thank you for your order and for your review. We are so glad the doughnuts were received well. We look forward to your continued support and purchases.

Rated 5 out of 5 stars

Hyper office workers for the win

Bought a bunch of doughnuts for a customers offices because Christmas

Productivity in the office went down following a stampede to the breakroom and management complained of temporary 'sprinkle induced diabetes'

Job done!

2 December 2025
Planet Doughnut logo

Reply from Planet Doughnut

Haha, we love it! 🍩🎄 Mission “Sprinkle-Induced Joy” officially accomplished. Nothing says Christmas like a doughnut stampede! Thanks for letting Planet Doughnut be part of the festivities. 😄

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