I order a set of XL bags for my volcano hybrid. The first bag I opened, the orange housing for the quick connector would not attach to any of my nozzles. The bag would just fall off each time. A rep f... See more
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Planet of the Vapes has been selling online since 2008 with a focus on providing only quality vaporizers and grinders to our customers. We don’t sell every vaporizer on the market. We only sell the vaporizers that we believe in and use ourselves. Every vaporizer we sell is backed by the full manufacturer’s warranty.
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Easy to navigate site with plenty of products to choose from. Communication was prompt and efficient. Shipping and delivery seamlessly executed. The total experience well worthy of a 5 star review.
I bought the Potv xmax vpro so I can smoke outside without the neighbors smelling my loud. It definitely is discreet you can barely smell it and the scent disappears in minutes.
Edit: The company reached out and offered me a one time refund for the item they originally didn't let me return. The policy is still lame, but it is nice that they accommodate.
1/5 Terrible return policy. I realized I bought some accessories that had already come with my vaporizer. To return these unopened accessories 1 day after delivery was like $10 in shipping and $10 per item via a restocking fee, which would have me loosing money to return these unopened accessories. So so lame.

Reply from Planet of the Vapes
Shipping via USPS was a bit slower but all my items were received. All items ordered were new and in great condition. Usable right off the bat! Overall a very good experiance and I intend to continue to use POTV. Note: all the reviews and info I read were accurate. Think of Crutchfield and how they help you figure out what to buy.
Absolute crime for you guys to not have telephone customer service based on the volume that you’re doing!!
You make it extremely difficult to process any type of return or exchange and for that I don’t think I’ll be doing business with you guys more in the future. If you change it, let me know.

Reply from Planet of the Vapes
Always on point with my orders. I feel like I have the whole lineup because of the service. Thx
First shipment was lost by USPS. Customer service worked with me to track and reconcile. They were patient and kind and I'm happy to report I have my product, all received as expected and in brand-new working condition.
POTV does not only provide a great amount of education on vaporizers, they offer great prices and shipping is pretty fast.
Helps me with getting set up for my medical equipment!
I need medical equipment for chronic pain and other symptoms. They have helped me with getting something that reduces maintenance so it has save me hours/days of my life. Definitely necessary for me and anyone else that is disabled.
immediate response from Planet of the Vapes to my
e-mail was so helpful. There was a clear and concise
formula to fix my issue. Pleasant and helpful.
Heats very consistent, easy to clean just love it. Helps save my lungs from all that smoke I would inhale. Thanks for the great product
No better place to buy your vaping needs fast shipping always
I like the potv. The Gordita thing ain’t working and the glass (small) original mouth piece somehow broke after a couple days
I even got the glass bubbler and don’t forget the piece that connects the potv. To the bubbler …
I like the fact that it goes up to 430temp
It’s pretty easy to clean, the screen and the rubber O ring are ok,
All & All it’s a decent vape for the price…
It did arrive pretty quick but, I haven’t tried the customer service even though I have a few issues so we’ll see how that goes.

Reply from Planet of the Vapes
The Lobo is not disappointing! This is my first dry Herb vape, and I love it! Been smoking since the 60's, and am sorry I haven't already had one before now.
It is very simple to use, and clean, and the replaceable battery option is smart.
I love the available accessories, it adapts to my existing bongs and things I am already partial to. I shalll return with more after a bit of I remember to hehe.
Cheers
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