Plan IT Support Reviews 8

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. IT support and services

Written by the company

We specialise in IT support, installation and advice for businesses of all sizes across London, Essex and beyond. We cover PCs, networks, servers, and everything else you need to make your office IT work as hard as you do!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Patient, determined help every time

Always ready to help, and often with repeat queries that I really should have worked out after previous calls!
The team at Plan IT are consistently patient and prepared to try whatever it takes to solve your issues and take the headache out of your day.
Can’t recommend them highly enough.

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Wouldn't hesitate to recommend

In all the time (approx. 7-8 years) I've worked with Plan IT Support, I've not once had an IT issue (personally or professionally) that they've not been able to resolve. They are quite simply, brilliant! They're on hand when you need then, respond quickly, are friendly, trustworthy and professional. I can't recommend them enough.

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Plan IT have been invaluable to our business, an extended part of our team

Plan IT have been invaluable to set up and keep our business running smoothly. As a start up they have helped guide us with the full knowledge of what we need to do at the start and how we need to build and develop as we grow. Their service is fantastic and they are always quick to respond and help in any way they can. We would highly recommend them to any organisation.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

We moved our IT support to Plan IT a…

We moved our IT support to Plan IT a few years ago and are so pleased we did. It's great to work with the same technicians each time we need support, who know our business and systems. Whether it's sorting out big issues or fixing small niggles they are always friendly and helpful and get it done quickly.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Personal service, can do attitude and outstanding support…

Plan IT have supported us for the last 11 years. In that time we’ve moved offices multiple times and our IT requirements and needs have changed drastically. Plan IT have been fantastic - working with us to put in place hardware and software solutions to support our business and clients. Their personal service, can do attitude and outstanding support have helped Tempus get to where we are today. We look forward to working together for many years to come.

8 July 2022
Unprompted review
Plan IT Support logo

Reply from Plan IT Support

Very kind words, Alex. Thank you very much. It's always been a pleasure to work with Tempus FM.

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful, explained things in a clear and concise manner that even someone of my limited technical capabilities could understand.

5 July 2022
Unprompted review
Plan IT Support logo

Reply from Plan IT Support

Thank you, Viki :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look