PlanPay Reviews 11

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

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Rated 5 out of 5 stars

This was perfect for my family of 4

This was perfect for my family of 4, we wanted to fly business class and the convivence of being able to pay the flights off was amazing! We are in the process of planning our next trip via Plan pay.

23 September 2025
Unprompted review
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Reply from PlanPay

Thanks Angela for your lovely review! We’re so glad PlanPay made your family trip stress-free and simple. We look forward to helping you book your next adventure!

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. 2 packages booked and paid with ease. We will definitely use again.

1 October 2025
Unprompted review
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Reply from PlanPay

Thank you so much for your wonderful feedback! We truly appreciate your support and look forward to helping you plan your next trip soon!

Rated 5 out of 5 stars

Simply amazing

Simply amazing. With out planpay our family would never be able to afford such luxurious.

For the first time in 16 years my husband and I were able to take our kids somewhere.

They are fantastic and straight forward.

We’ve used them twice now, and will continue too.

Thank you planpay .

28 October 2025
Unprompted review
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Reply from PlanPay

Thank you, Katherine! We’re so glad PlanPay helped make those special family memories possible. Helping families experience moments like these is what we’re all about. We can’t wait to see where your next adventure takes you!

Rated 5 out of 5 stars

Trustworthy

I been with PlanPay and Play travel since 2022. They are trustworthy. I love Lauryn who looked after me since the beginning. I just finished paying for my next adventure in 2026🥳🥳🥳. Thankyou, Thankyou, Thankyou

23 October 2025
Unprompted review
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Reply from PlanPay

Thank you so much for your amazing support and loyalty! We’re so glad to hear you’ve had such a great experience with PlanPay. Thank you for letting us be part of your travel journey — here’s to many more adventures together!

Rated 5 out of 5 stars

This company has been a godsend as…

This company has been a godsend as pensioner on a tight budget we have been able to take early cruise bookings with small weekly payments that don't make a big dent on the savings all at once.

Our cruise consultant. Lauryn, has done everything for us which has made it a very smooth process.

My date of experience is today as currently paying cruise 3 and 4 off after successfully using plan pay for the first 2

23 October 2025
Unprompted review
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Reply from PlanPay

Thank you so much for your kind words! We’re thrilled to hear PlanPay has made it easier for you to enjoy your cruises. Wishing you smooth sailing on your upcoming adventures.

Rated 5 out of 5 stars

Great service a pleasure to use nothing…

Great service a pleasure to use nothing is to hard for all at plan pay.

26 February 2025
Unprompted review
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Reply from PlanPay

Thanks so much for your kind words! We’re thrilled to hear you found PlanPay easy to use and our team helpful—it means a lot!

Rated 5 out of 5 stars

Excellent service

Excellent service, paid our accommodation off in small weekly payments, didnt even feel the $ impact, so all paid off by the holiday, felt like it was free haha.
Highly recommend

16 July 2025
Unprompted review
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Reply from PlanPay

Thanks for sharing your experience! We love hearing this! Making payments easy and effortless is exactly what we aim for :)

Rated 5 out of 5 stars

Game changer for travel planning

PlanPay was a fantastic tool for managing my holiday expenses—it made budgeting simple and stress-free. A special shoutout to Lauryn from customer service, who was friendly, responsive, and made the whole experience even better. Highly recommend!

3 October 2025
Unprompted review
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Reply from PlanPay

Thanks so much for your kind words! We’re glad PlanPay made budgeting easy and that Lauryn helped make your experience even better. We hope to help with your next trip soon!

Rated 2 out of 5 stars

The concept is great

The concept is great, hoever it coukd be streached out longer to make the payments not as much each week.

Lauryn was quick to reply to emails however the details she advised didnt match up with the actual conditions of the holiday. Its all made out to be easy peasy fabulous. But its not.

However, being able to 'layby' your holiday, is a gamechanger!

11 August 2025
Unprompted review
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Reply from PlanPay

Thanks so much for your feedback! Booking further in advance definitely helps reduce your weekly repayments — the longer the lead time, the smaller the payments.

We're sorry to hear there was some confusion with the trip details. We'd be happy to look into this and help with any future bookings. Please don’t hesitate to reach out!

Rated 5 out of 5 stars

✨ Absolutely love Planpay

✨ Absolutely love Planpay! ✨
It’s honestly been a total game-changer for us. The affordable payment options make it so easy to book holidays more often, without the stress or guilt of overspending. As a family on a budget, it’s given us the chance to take breaks we never thought possible, all without falling into debt or financial hardship. Planpay has made holidays feel achievable again and given our family something to look forward to together. It’s such a brilliant idea, making travel accessible, stress-free, and full of purpose. We can’t recommend it enough! 🌍💙

22 October 2025
Unprompted review
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Reply from PlanPay

Thank you so much for your amazing review! 🌟We're thrilled to hear PlanPay has made travel easier and more achievable for your family. Here's to many more amazing getaways!

Rated 5 out of 5 stars

Lauryn is very easy to deal with

Lauryn is very easy to deal with, she answers all my queries really well. She is so awesome. Quite quick to reply too, helps me with everything that i need.

9 October 2025
Unprompted review
PlanPay logo

Reply from PlanPay

Thanks for the great feedback! We're glad Lauryn's been able to support you and make your PlanPay experience easy and hassle-free!

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